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we are seeking a highly technical and business savvy Customer Success Manager (CSM) to drive customer adoption, ensure value realization, and lead renewal and upsell conversations for our AI Security platform. This role requires a unique blend of deep technical understanding-across AI/ML, security architecture, and integrations-with strong commercial acumen negotiating renewals and identifying expansion opportunities.
You will partner with security, IT, and compliance teams as they deploy AI safely, while also collaborating with procurement, finance, and executive stakeholders to secure long-term business growth.
Key Responsibilities
Own and manage a portfolio of enterprise customers, ensuring strong adoption, measurable outcomes, and long-term retention.
Build customer success plans, define and track KPIs, and guide customers in implementing AI security best practices (model risk monitoring, prompt security, governance workflows, etc.).
Lead regular business reviews (QBRs/EBRs) with both technical and executive audiences.
Proactively monitor customer health, identify risks, and implement mitigation strategies.
Technical Leadership
Serve as a technical advisor on AI security architecture, including integrations with CASB, DLP, SIEM, SASE, model gateways, and LLM application workflows.
Support customer onboarding and deployment by providing hands-on guidance, troubleshooting, and adoption enablement.
Translate complex technical requirements into actionable tasks for customers and internal teams.
Stay informed on emerging AI threats, red-teaming techniques, safe-use patterns, model evaluation frameworks, and industry regulations (NIST AI RMF, ISO, OWASP AI Security, etc.).
Commercial Ownership
Own the full renewal lifecycle-forecasting, preparing commercial proposals, negotiating pricing/terms, and closing renewals.
Identify expansion opportunities across products, modules, consumption tiers, or additional use cases.
Partner with Sales to execute upsell strategies based on customer maturity, increased usage, or new AI risk requirements.
Deliver compelling value narratives that resonate with technical and business stakeholders.
Cross-Functional Collaboration
Provide customer feedback to Product and Engineering to influence roadmap priorities.
Work closely with Professional Services to ensure smooth implementation and timely delivery.
Collaborate with Marketing on reference stories, AI security enablement materials, and customer advocacy initiatives.
Customer Education & Advisory
Deliver workshops, onboarding sessions, and executive briefings on AI threat models, safe LLM adoption, and governance frameworks.
Build strong relationships with security architects, AI/ML leads, data protection officers, and procurement teams.

We are looking for a GRC Security Specialist to join us. In this critical role, you will be deploying common governance, risk, and compliance processes, controls, conducting audits, documenting, and ensuring that technologies and business operations are structured and configured for data protection and compliance.
Responsibilities:
Proactively protect the availability, integrity, and confidentiality of all customer and company data.
Directly responsible for policies, procedures, and controls to assure compliance with applicable regulatory, legal, and audit requirements as well as good business practices.
Develop a compliance strategy and approach, and ensure compliance with contractual requirements and globally recognized standards and guidelines.
Identify regulatory, legislative, and industry-specific compliance requirements and define controls that can be used to meet those requirements.
Act as a compliance officer and serve as the intake on compliance-related inquiries, and coordinate with subject matter experts.
Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
Conduct or direct the internal investigation of compliance issues.
Assess product, compliance, or operational risks and develop risk management strategies. Discuss emerging compliance issues with management or employees.
File appropriate compliance reports with regulatory agencies and disseminate written policies and procedures related to compliance activities.
Advise internal management or business partners on the implementation or operation of compliance programs.
Provide employee training on compliance-related topics, policies, or procedures.
Monitor compliance systems to ensure their effectiveness.
Prepare management reports regarding compliance operations and progress.
Keep informed regarding pending industry changes, trends, and best practices and assess the potential impact of these changes on organizational processes.
Design or implement improvements in communication, monitoring, or enforcement of compliance standards.
Develop an awareness program. Create and deliver awareness materials to all Employees.

Were looking for a passionate and creative Financial Business Analyst to join our amazing team.
Responsibilities:
Expense Analysis: Analyze monthly and quarterly expenses against budget and forecast, identifying key variances, trends, and opportunities for improvement. Prepare detailed reports and presentations summarizing findings.
Forecasting and Budgeting: Support the development and maintenance of the company's financial forecasts, including revenue, expenses, and cash flow. Collaborate with budget owners to gather input and ensure accuracy.
Business Partnering: Serve as a trusted finance business partner to assigned budget owners, providing financial insights, analysis, and support to help them achieve their goals. Build strong relationships and understand their business needs.
Performance Reporting: Prepare and distribute regular financial reports, including key performance indicators (KPIs), to management and stakeholders. Identify and analyze trends in financial and operational data.
Financial Modeling: Develop and maintain financial models to support strategic initiatives, scenario planning, and investment decisions.
Ad-hoc Analysis: Conduct ad-hoc financial analysis to support various business needs and projects.
Process Improvement: Identify opportunities to improve existing FP&A processes and reporting, contributing to greater efficiency and accuracy.
Data Management: Ensure the accuracy and integrity of financial data used for analysis and reporting.
Industry Benchmarking: Assist in conducting industry benchmarking analysis to understand competitive performance and identify areas for improvement.
Support Month-End Close: Participate in the month-end close process, ensuring accuracy and timeliness of financial reporting.

We are looking for a Senior Product Manager to own our distribution and search layer - how inventory is ranked, surfaced, cached, experimented on, and monetized across our different distribution channels.

This role owns the core systems that decide what users see, in what order, at what speed, and at what economic outcome. You will work at the intersection of search relevance, experimentation, performance, and revenue optimization at scale.

What You'll Do:
Own the end-to-end distribution strategy, including search ranking, recommendation, caching, and experimentation frameworks.
Define and evolve ranking and allocation logic that balances conversion, revenue, supplier outcomes, and user experience.
Lead large-scale A/B experimentation across search and discovery, turning insights into shipped system changes-not just test results.
Partner with engineering and data to improve latency, reliability, and scalability under peak traffic.
Set and own core distribution KPIs (e.g., conversion, revenue per search, latency, experiment velocity).
Make hard tradeoff decisions and clearly communicate rationale to leadership and our partners across us.

We are looking for a proactive Facilities Operations Specialist with an operational mindset to join our Facilities team.
This role involves daily interactions with suppliers and building partners, overseeing key operational functions including maintenance, cleaning, catering, building systems, and onsite vendor coordination.
The ideal candidate is hands-on, service-oriented, and experienced in vendor management and facilities operations, with a passion for creating a smooth and enjoyable workplace experience.
Responsibilities:
Own and manage relationships with external service providers, including cleaning, catering, security, maintenance, AV, and equipment vendors.
Manage service level agreements (SLAs), contracts, schedules, and vendor performance to ensure high-quality and cost-effective service delivery.
Oversee day-to-day operations including access control, deliveries, utilities, waste management, maintenance, and cleaning coordination.
Act as the primary point of contact with building management and landlords to ensure timely responses and effective resolution of site issues.
Monitor and maintain consistent housekeeping and facilities standards across all office areas, including inventory and supplies.
Coordinate catering services and onsite food programs, ensuring quality, appropriate quantities, and dietary compliance.
Support workplace health, safety, and compliance initiatives, including vendor insurance tracking and operational risk escalation.
Manage small-to-medium facilities projects and support larger rollouts through vendor coordination, scheduling, and stakeholder communication.
Track suppliers' spending, assist with budgeting and invoicing, and prepare periodic operational reports on SLAs, incidents, and vendor performance.
Collaborate with internal teams and stakeholders (HR, IT, Workplace Experience, Security, etc.) to ensure smooth daily operations.
Identify opportunities to improve operational processes, streamline workflows, and enhance the overall employee experience.

We are seeking an HR Systems Analyst to enhance, modernize, and scale our global HR technology environment. This role is centered on creating a resilient, flexible, and future-ready HR systems foundation that supports our companys growth and ongoing HR transformation.
You will be responsible for the overall health, design, and evolution of our HR systems, ensuring they are reliable, well-connected, and aligned with our broader digital direction. Working in close partnership with HR and cross-functional teams, you will convert business requirements into long-term, effective technology solutions that improve operational efficiency and the employee experience.
Responsibilities:
Own the global HR systems landscape, ensuring a unified, scalable, and secure architecture across all HR platforms.
Plan and manage system updates, testing cycles, and deployments to maintain stability while driving ongoing improvements.
Simplify, standardize, and automate HR processes and system modules, balancing global consistency with local requirements.
Lead system integrations and data governance practices to ensure data quality, consistency, and compliance with privacy regulations.
Deliver HR systems and infrastructure initiatives from planning through execution, aligned with the global HR technology roadmap.

We are looking for a Senior Product Manager to own and scale Traveliers B2B business-from early customer traction to a multi-million-dollar revenue channel.

This role sits at the intersection of customers, sales, and platform. You will work directly with B2B partners to understand their needs, translate those needs into scalable product capabilities, and ensure our systems can support commercial growth without fragmenting the core platform.

This is an early-stage B2B effort within a large, successful consumer company. You will be building the foundations while actively supporting live customers and revenue growth.

What You'll Do:
Own the end-to-end B2B product strategy, including onboarding, configuration, partner capabilities, and ongoing product evolution.
Work directly with B2B customers and commercial teams to deeply understand customer needs, contracts, and growth opportunities.
Translate customer requirements into scalable product primitives, balancing speed-to-deal with long-term platform integrity.
Partner horizontally with engineering, operations, and support to deliver complete B2B solutions-not just features.
Make and defend hard tradeoffs between bespoke customer needs and platform scalability.
Define success metrics for B2B adoption and revenue growth, and use data to guide prioritization.

We are looking for a seasoned Senior Product Manager with deep expertise in finance and payments to take ownership of the financial core of our platform. This is a critical, high-impact role where you will design and build the systems that manage the flow of money across our entire ecosystem-from paying thousands of global suppliers to invoicing our B2B partners.

What You'll Do:
Define and execute the product vision, strategy, and roadmap for Travelier's core financial products and services.
Lead the end-to-end product lifecycle for systems managing supplier and client relations.
Translate complex financial requirements from stakeholders into clear, actionable user stories and product specifications for the R&D team.
Partner closely with engineering, finance, operations, and commercial teams to deliver scalable solutions that ensure accuracy, efficiency, and compliance.
Serve as the domain expert for all financial product-related matters, ensuring the platform adheres to industry best practices.

We are looking for a motivated HR Operations Student to join the HR team and support day-to-day operational activities across the employee lifecycle.
This role is hands-on, detail-oriented, and process-driven. You will work closely with HR, Talent Acquisition, Finance, and other internal stakeholders, and gradually become a key operational support function within HR.
Responsibilities
HR Systems & Data Management
Enter, update, and maintain employee data accurately and consistently in our HRIS system (HiBob)
Perform regular data validations, audits, and quality checks
Identify data gaps, inconsistencies, and operational issues, and escalate when needed
Employee Lifecycle Operations
Support onboarding processes, including system setup, documentation, and orientation days
Assist with offboarding processes and ensure accurate system and documentation closure
Handle ongoing employee changes (role changes, manager updates, employment details, etc.)
Talent & Contracts Operations
Support operational tasks in Greenhouse (our applicant tracking system), including contract generation and contractor-related processes
Assist with background checks and employment documentation
Coordinate with internal stakeholders and external vendors when required
Administrative & Cross-Functional Support
Provide operational HR service to internal stakeholders (HR, managers, employees)
Support document management and employee files
Take part in ad-hoc operational and administrative HR projects.

Were looking for a Business Analyst - HR / People Analytics to join our fast-growing Business Analytics team and focus on building scalable people and workforce analytics capabilities across the company.
This role partners closely with People (HR), FP&A, and Data teams to deliver insights on workforce trends, hiring effectiveness, headcount planning, and people-related financial impact. The role complements existing HR analytics capabilities by focusing on cross-functional, strategic, and company-level analytics, in addition to operational HR reporting.
Youll combine strong analytical skills, understanding of people data, and business storytelling to help leadership make informed decisions about workforce planning, organizational health, and cost management.
Responsibilities
Talent & Recruitment Analytics
Analyze recruitment funnel metrics including time-to-hire, time-to-fill, conversion rates, and hiring velocity.
Support hiring plan tracking and capacity analysis in collaboration with HR and Finance.
Work closely with the HR Ops supporting Greenhouse to align data definitions and reporting logic.
Identify bottlenecks and improvement opportunities in the hiring process through data-driven analysis.
People & Workforce Analytics

Analyze workforce trends including headcount evolution, attrition, retention, internal mobility, and tenure.
Build reporting and insights around employee lifecycle metrics and organizational structure.
Partner with HR to improve data quality, definitions, and consistency across people systems.
Deliver actionable insights to People leadership and senior management on workforce health and risks.
Headcount, Cost & Financial Impact Analysis
Partner with Finance and FP&A to support headcount planning, forecasting, and scenario analysis.
Analyze the financial impact of hiring plans, attrition, and organizational changes on operating expenses.
Support workforce cost modeling, including payroll and people-related expenses.
Help align people plans with budget targets and company-level financial objectives.
Data & Analytics Operations
Use SQL and Snowflake to extract, structure, and analyze people-related data.
Build end-to-end dashboards and reports using Tableau (preferred), from data modeling to visualization.
Collaborate with Data /BI team to improve data pipelines, governance, and reporting infrastructure.
Leverage automation and AI-driven tools where applicable to improve reporting efficiency and scalability.
Cross-Functional Collaboration & Communication
Act as a trusted analytics partner to HR, Finance, and leadership stakeholders.
Translate complex data into clear insights and business stories for executive audiences.
Prepare presentations and analysis for leadership reviews, planning cycles, and strategic discussions.
Contribute to the continuous improvement of people analytics frameworks and reporting standards across the company.

We are looking for a seasoned Senior Product Manager to take ownership of our core Catalog and supply operations platform. This is a high-impact role where you will design and build the systems that manage the structure, quality, and enrichment of the supply data that powers our entire ecosystem - from customer-facing trips to B2B partner integrations.

What You'll Be Doing:
Own and drive the product vision, strategy, and roadmap for our core Catalog - it's the backbone of our platform.
Lead the charge on the product lifecycle for systems that model, ensure quality, and enrich all our supply data. You'll be the crucial link between the teams feeding us data and the teams building consumer experiences / B2B APIs on top of it.
Take a complex, often messy domain and distill it into a clear, outstanding data model and actionable product specs. This means balancing business impact with getting our supply coverage complete and top-notch.
Ship scalable solutions hand-in-hand with engineering and cross-functional teams, focused on accuracy, efficiency, and compliance.
Cut through organizational complexity, rally stakeholders around the vision, and lead to get the catalog roadmap executed.
Be the go-to expert for everything Catalog and supply data - we expect you to set the bar for best practices.

We're looking for a Full Stack Team Leader to join us, one of our leading brands. We are a B2C high-tech company revolutionizing the way people travel. We have developed an online booking platform that simplifies the process of booking services from local transportation providers worldwide. Committed to enhancing the travel experience, we serve millions of users 24/7, aiming to transform ground and sea transportation by creating a positive and seamless digital experience.

As a Full Stack Team Lead you will lead a team working on the companys core product and its expansion to support new markets. You will have a major impact across the R&D department, and will be part of its leadership.

Your responsibilities will include leading and mentoring engineers, designing & implementing complex architecture, and executing solutions with a focus on performance, scalability, and security while following best practices.

You will take ownership of features from initial design through architecture planning, implementation, and deployment to production. You will set the bar of excellence for the engineers to follow.

If you are passionate about leading high-performing teams, being a tech influencer, and making a broad impact on the entire R&D department and our customers, we are the right place for you!