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We are looking for a results-driven Sales Manager to own and lead EU sales efforts, with native or fluent German language skills. Whether you're an Israeli professional with a German background, a native German speaker, or someone who has built deep professional fluency in the language, this is your opportunity to leverage that rare combination of linguistic and commercial expertise in a high-growth, cutting-edge technology company. In this role, you will be the engine behind our revenue targets across Europe, working in close partnership with Customer Success, Marketing, and Product teams. Your mission: scale our subscription-based business, break into new enterprise accounts, and build lasting relationships across the EU, with German-speaking markets as a core focus. What You'll Own Enterprise Pipeline Growth - Be the driving force behind new Enterprise business, owning the full B2B sales cycle from prospecting to close. You'll build and execute the strategy that puts us in front of the right decision-makers. Market Expansion - Strategically grow our global customer base using a consultative sales approach, with a focus on EU markets where German-language fluency can open doors. Client Relationship Management: - Deeply understand your client pipeline, their challenges, goals, and growth opportunities, and deliver tailored solutions that genuinely solve their problems. On-Site Customer Visits - Plan and lead in-person visits with key prospects across Europe, building the trust and rapport that enterprise deals require. Product Demonstrations - Run compelling, insight-driven online demos of our Embedded AI platform, translating complex technology into clear business value for senior stakeholders. Contract Negotiations - Lead sophisticated commercial negotiations, guiding deals to mutually beneficial outcomes with confidence and precision. Participating in industry events - travel to various countries to present the company and its product at industry events

Act as the highest level of technical escalation for Tier 1 and Tier 2 service teams, leading the resolution of complex technical issues. Provide advanced remote Technical Support to global customers, partners, and field teams, including participation in the on-call rotation for after-hours support. Lead technical service activities for local customers, including troubleshooting, coordination, issue ownership, and follow-up through resolution. Collaborate closely with R&D, Quality Assurance, Product, and Operations teams to investigate recurring issues, improve system reliability, and drive effective corrective actions. Develop, improve, and maintain service documentation, troubleshooting procedures, knowledge articles, and training materials. Deliver technical training and knowledge transfer sessions to global service teams, distributors, and partners. Support system validation, software upgrades, service readiness activities, and new product introductions from a service perspective. Analyze service data, trends, and recurring failure patterns using salesforce, Excel, BI tools, and other available reporting systems. Ensure all service activities are performed in compliance with applicable Quality, Regulatory, and Safety standards.
Advantages::
Hands-on experience with Medical Equipment systems. Experience working in hospital or clinical environments. Lean/Six Sigma certification or experience in continuous improvement projects. CRM experience.