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We're looking for a Senior Support Engineerto be part of the technical backbone of our support organization. You'll join a team of experienced support engineers, bringing together deep technical expertise and strong customer knowledge to resolve the most complex issues our enterprise customers face.

This role is the primary escalation point for our frontline support team - the person they turn to when an issue demands deeper investigation, broader product context, or a more senior technical hand. You'll be expected to lead from the front: diving into complex data pipeline failures, owning resolution end-to-end, creating runbooks, and domain expertise to continuously raise the bar as you always keep your knowledge up to date.

Beyond the technical work, you'll be a trusted face to our enterprise customers - attending customer meetings, communicating with clarity and confidence, and building the kind of credibility that makes customers feel in good hands even when things go wrong.

This is a role for someone who takes real ownership - of the quality of every escalation that moves upstream, and of the knowledge systems that make the entire support organization smarter over time.

What You'll Do:

Know how to take resolution within the SLA end-to-end - ensuring complex issues are resolved thoroughly, not just closed.
Be the technical escalation point from the frontline support team, picking up high-complexity issues and driving them to resolution with minimal unnecessary escalation to R&D.
Own the team's knowledge base and runbook ecosystem - making sure documentation is alive, accurate, and genuinely useful, not a graveyard of stale procedures.
Set and enforce R&D handoff quality standards - every escalation that reaches engineering should be well-investigated, clearly documented, and impossible to bounce back as "not enough info."
Develop deep product area expertise across domains, distributing ownership across your team so that every product surface has a go-to engineer.
Represent the support function in customer meetings - you'll be the technical face of support for enterprise accounts, able to speak credibly about root causes, timelines, and remediation.
Collaborate closely with the Escalation Leader and R&D to close feedback loops, reduce recurring issues, and feed product insights back upstream.

We're seeking a highly motivated and client-focused Account Director to manage strategic relationships with key customers across multiple verticals. This individual will serve as the primary point of contact for assigned accounts, ensuring:

Exceptional client satisfaction.
Commercial performance.
Alignment between product suite and each client's business objectives.
Key Responsibilities:

Serve as the day-to-day contact for strategic clients, managing relationships and ensuring high levels of satisfaction and engagement.
Understand client needs and business goals, and translate them into actionable plans that align with capabilities.
Own execution of client initiatives and projects, ensuring action items are driven to completion, stakeholders remain aligned, and commitments are delivered on time.
Proactively identify opportunities to drive additional value for the client through product adoption, feature utilization, and cross-sell initiatives.
Support contract renewals and commercial discussions, working closely with internal stakeholders to deliver mutually beneficial outcomes.
Coordinate with internal teams (Product, Program, Tech, Support, and Data Science) to ensure successful solution delivery and issue resolution.
Monitor client performance metrics, analyze trends, and provide insights and recommendations for continuous improvement.
Represent the client's voice internally to influence product development and service enhancements.

We're looking for a System Architect to own the technical foundation end to end.

What you'll do

Own the architecture - a scalable, cloud-native system from whiteboard to production on a greenfield Azure environment you'll stand up yourself (Kubernetes-native, Everything-as-Code, GitOps, CI/CD from day one).
Work directly with our Chief AI Officer to translate complex decisioning methodologies into clean,self-service products a customer can run without a data-science team.
Lead the coding. Set the standards, make the hard calls, and write the core code yourself. You'll guide the engineers shoulder-to-shoulder - leadership by example, not by org chart, without managing them directly.
Stand up a fully agentic SDLC - building the product withAI coding agents end to end, so a small team ships like a large one.
Design the integration layer so the product plugs into each host's native agent and data surfaces - customers adopt it without leaving the tools they already use.

We are looking for an SVP of Product to own and lead our product function. This is a hands-on leadership role for a strong product operator who can drive strategy and execution in equal measure - managing a growing team of Product Managers and different domains SMEs, working closely with customers and internal stakeholders, and delivering complex AI-driven products that create measurable value for the world's leading airlines. This role reports directly to the CEO.

What You'll Do

Lead and execute product strategy and roadmap, ensuring alignment with company goals, customer needs, and commercial priorities.
Manage, mentor, and grow a team of Product Managers, setting clear expectations, building strong product practices, and driving accountability.
Own the full product lifecycle - from discovery and definition through delivery and iteration - working hands-on with Engineering, Data, and Design.
Be the product voice in customer relationships: lead roadmap reviews, gather requirements, and present product direction to enterprise stakeholders.
Partner with Sales and Customer Success to support onboarding, renewals, and expansion by ensuring the product delivers on its promise.
Translate complex AI and algorithmic capabilities into clear, user-friendly experiences and compelling value propositions.
Collaborate with company leadership on business priorities, surfacing product insights that inform strategy and investment decisions.
Drive execution discipline - managing timelines, trade-offs, and delivery in a fast-moving, resource-conscious environment.

We are seeking an MLOps Engineer to help us grow our technical team's capabilities. The ideal candidate has relevant experience in data engineering, preferably within the AI field. Aviation industry experience would be a great addition.

You will be responsible for building and maintaining models and data pipelines that power our data science workflows. You'll play a crucial role in ensuring the accuracy, consistency, and efficiency of the data we use for model training and inference. This involves working with both structured and unstructured data from various sources, leveraging your expertise in data engineering and machine learning to create a robust and scalable system.

We're looking for a Data Scientist to help us grow our advanced analytics team's capabilities. The ideal candidate is a data scientist with a relevant experience who is self-driven, motivated, independent and sharp



Design and operationalize causal-uplift measurement frameworks to quantify the incremental impact of pricing models
Lead data discovery and translate complex multidimensional data into actionable insights related to the pricing algorithms and their outcomes
Conduct research and experimentation to elaborate novel approaches to uplift measuring and a/b testing
Collaborate with revenue managers, data analysts, data engineers in order to encode airline business logic into modeling and technical pipelines

We are looking for Customer Support Engineerin our site in Netanya with a strong data background, who can provide ongoing support to our client while monitoring our production pipeline ensuring we deliver within the agreed SLA . You will be an essential part of the frontline support team responsible for providing prompt and efficient support and service to end-users experiencing technical issues with software. The primary responsibility is to ensure the timely resolution of data-related problems and to facilitate effective communication between end-users and higher-level support teams. The ideal candidate has relevant experience in data engineering. This role involves coordinating with various teams, managing schedules, and ensuring that production processes run smoothly and efficiently.

Work schedule:

The employee will be required to work 5 days a week, spread across the entire week, including Saturday and Sunday, with off-days during weekdays if shifts fall on weekends. The job is shift-based, with shifts occurring both during the day/evening/night and on weekends.

What You'll Do:

You will be responsible for maintaining and monitoring data pipelines that power our data science workflows while developing and maintaining production schedules.
Identify potential production issues and work proactively to resolve them.
Communicate any production delays or issues to relevant stakeholders and customers.
Maintain accurate records of production activities, including schedules, bugs and project status.
Coordinate with various departments (e.g., Data, DE, PO) to ensure timely completion of tasks.
Serve as the frontline support and provide prompt and efficient support to end-users experiencing technical issues with the platform.
Troubleshoot problems and offer effective solutions to maintain optimal user experiences.
Collaborate with other teams, including R&D and product management, to resolve customer issues.

We are looking for an MLOps Team Leadto drive the development of an internal machine learning platform for a group of ML teams. This is a hands-on leadership role: you will guide a small team of MLOps engineers that builds the automation and infrastructure powering our research (R&D) workflows and runs our pipelines to production. You will take ownership of end-to-end initiatives and drive the team toward critical infrastructure and model-lifecycle milestones, while staying close enough to the code to set technical direction and raise the bar by example.

You will be responsible for building and maintaining the models and data pipelines behind our data science workflows, ensuring the accuracy, consistency, and efficiency of the data used for training and inference, working across structured and unstructured data from many sources on a large-scale, distributed platform.

Responsibilities:

Lead, mentor, and grow a team of MLOps engineers, owning delivery and technical quality.
Take end-to-end ownership of infrastructure and pipeline initiatives across the LMM group, from design through production.
Stay hands-on: contribute to design and code, review work, and set engineering standards.
Drive the team through critical milestones in ML model-lifecycle and infrastructure ownership.
Partner with R&D and other stakeholders to translate research needs into robust, scalable systems.
Help evolve the platform, including our ongoing migration from Dask to Ray.

We are seeking a talented and self-driven experienced Data Scientist to help advance our machine learning capabilities.This is a key role for someone passionate about leveraging machine learning to solve complex, real-world problems and deliver measurable business impact.

Responsibilities:

Develop and implement state-of-the-art econometric and machine learning models for demand forecasting.
Conduct research and experimentation to evaluate novel approaches for improving accuracy, robustness, and scalability.
Collaborate with cross-functional teams (including product, data engineering, MLOPS and Platform) to deploy ML systems in production.
Clearly communicate complex technical findings to non-technical stakeholders, including product leaders and executives.

Were looking for a Data Analyst with expertise in Tableau to join our growing data analytics team. This role is perfect for someone who thrives on turning data into actionable insights and enjoys working at the intersection of business and technology.