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We're looking for a motivated and experienced Senior Director of Services and Support to lead the implementation, services and technical support for our customers throughout their journey with us.
The role will require the successful individual to work closely with the Customer Success team to establish positive relationships with customers, optimize customer deployments and lead customer support, accelerate projects and provide customer input to internal Product and R&D teams.
As Senior Director of Service and Support, you will be responsible for:
Driving quality and planning at the customer
site to ensure all installations and upgrades are well managed and the customer enjoys a positive experience of working
with our products and personnel.
Partner with Customer Success to assist in providing the best support to customers and partners.
Provide strong project management to plan, monitor and track customer projects and accounts.
Provide ongoing technical and product support (levels 1 to 3) to partners, customers and users .
Serve as primary contact of on-boarding of new customers and research partners.
Proactively identify opportunities for improvement and resolve issues
Represent the voice of the customer/partner to provide input into the product
development and sales process.

Who we are: Incredibuild empowers developers to radically accelerate their work by shortening build times, allowing more iterations and faster product releases. Thousands of customers including world-leading brands trust our platform to streamline and accelerate everything from compilation to release automation, generating great savings of resources and accelerating Time-To-Market for leading brands. We’ve helped over 200,000 developers at tech giants like Microsoft, Samsung, Nintendo, Amazon, and many others to develop some of the most successful software in many industries such as gaming, financial services, Embedded software, and more. In the past three years, Incredibuild has been in hyper-growth, expanding globally with no signs of slowing. We have secured multiple rounds of investments to keep expanding our market share. This is your opportunity to join a category leader and make a difference. To read more Who you are: We are looking for a Vice President of Product for a unique opportunity to lead the product strategy and be a key player in shaping our future success. If you are a seasoned professional with a passion for software products and a desire to drive innovation in a fast-paced environment, we can do great things together. What You'll Be Doing: Strategic Vision: Develop and communicate a clear strategic vision for Incredibuild's product portfolio. Identify market trends, customer needs, and competitive landscape to drive product innovation. Product Management Leadership: Lead the product group to define and execute the product strategy. Provide guidance on product roadmaps, feature prioritization, and overall product development. Market Analysis: Stay abreast of industry trends, competitor products, and emerging technologies to make informed decisions that keep Incredibuild at the forefront of the market. Team Development: Foster a collaborative and high-performance culture within the product management team. Mentor and guide team members to achieve their full potential. Customer Focus: Work closely with customers to understand their needs, pain points, and aspirations. Translate customer insights into product features and improvements. Cross-Functional Collaboration: Collaborate with cross-functional teams including engineering, marketing, sales, and customer support to ensure alignment and successful product launches.

We are seeking a VP product to spearhead our product vision, strategy, and execution. With products that users adore and a focus on exceptional user experiences, we are on a mission to transform the way businesses manage their financial operations and ERP integrations.
As our VP of Product, you will play a pivotal role in shaping our product offerings, ensuring that our roadmap aligns with market needs, and delivering solutions on time and above expectations. The VP of Product will report directly to our CEO.
Responsibilities:
Lead the product management team across three main domains: Core SaaS, Fintech, and ERP integrations.
Foster a culture of innovation and user-centric design, ensuring product-market fit and user satisfaction.
Develop and execute a coherent product roadmap, addressing the needs of a diverse customer base while considering the intricacies of product marketing, training, and operational readiness.
Work closely with cross-functional teams in the Bay Area and Israel to ensure alignment and effective communication, overcoming the challenges of different time zones.
Identifying, evaluating, and cultivating strategic partnerships with consultants, advisors, and fintech allies to enhance product offerings and drive innovation.
Maintain a transparent workflow to meet deadlines, manage resource allocation, and ensure timely delivery of new features and updates.
Collaborate with the engineering team in Israel to ensure the highest quality of product development, reflecting the company's standards for excellence.
Drive strategic planning, forecasting, and product lifecycle management, from ideation to sunset.
Implement data-driven decision-making processes to enhance product offerings continually.
Engage with customers, gather feedback, and incorporate it into the product development process to ensure our solutions exceed market expectations.
Lead by example, mentoring and inspiring a high-performing product team to achieve and surpass their goals.

we're expanding rapidly and seeking a visionary Vice President of Engineering to lead our talented team.
Position Overview:
As the Vice President of Engineering, you'll spearhead our technological vision, driving the development of scalable, reliable SaaS solutions. Collaborating closely with cross-functional teams, you'll ensure our platform remains at the forefront of innovation. This role requires a strong background in software engineering and SaaS methodologies. Experience in large companies is highly desirable.
If you're a visionary leader with a passion for technology and innovation, we invite you to join our dynamic team. Apply now and embark on an exciting journey with us!
Responsibilities:
Lead the engineering team in aligning technical initiatives with business objectives.
Drive the development of cutting-edge SaaS solutions, focusing on scalability and reliability.
Foster a culture of innovation, collaboration and excellence within the engineering organization.
Collaborate with product management to translate requirements into actionable plans.
Oversee recruitment, onboarding, and professional development of engineering talent.
Establish best practices for software development, deployment, and monitoring.
Ensure compliance with security, privacy, and regulatory standards.

We are seeking a Director Of Brand and Corporate Communications.
As the Director of Brand and Corporate Communications, you will lead the
strategy and execution of our brand and design initiatives.
This role shapes how we are perceived by stakeholders, including prospects, customers, partners, influencers, and the market at large. Reporting directly to the VP of Corporate Marketing, you will have the opportunity for potential advancement based on performance and impact.
What will you actually be doing?
Develop and implement brand strategies that align with our mission and business goals, maintaining brand integrity across all company materials and digital platforms.
Define and oversee our corporate style and tone of voice, ensuring cohesive messaging and branding across all marketing and advertising channels, including collaboration with the programs team.
Direct and manage a comprehensive communications strategy, including public relations, influencer programs, and social media management. Own the relationships with global PR firms and agencies.
Collaborate with cross-functional marketing teams, including Product Marketing, Demand Generation, and Programs, to support product launches, major events, and marketing campaigns with aligned messaging and visuals.
Guide event branding and messaging, enhancing our presence and consistency at events.
Lead market research efforts to inform brand strategies and stay ahead of industry trends and customer insights.
Develop and maintain thought leadership, including overseeing annual industry research, reinforcing our position as a leader in the digital adoption space.
Mentor and lead a diverse team, promoting a culture of creativity, innovation, and collaboration.
Contribute to customer acquisition and retention strategies, aiding our growth in the B2B sector.

We are looking to hire a talented and experienced VP Engineering to join and lead the engineering strategy and team on a journey to promote Sentra to cloud-based companies across the globe.

RESPONSIBILITIES
Create workflows that are fluent, self-maintained, flexible, fast and constantly improving the development process and methodology
Lead and mentor the engineering teams in a fast-paced environment
Develop and implement engineering processes and procedures to improve our product efficiency, quality, and scalability.
Build and improve the company's engineering culture by implementing best engineering practices
Define the engineering teams growth plan and strategy
Ensure customer satisfaction through our product development and deployment

Required Head of R&D, Onchain Unit
About the team:
We are a multi-domain, versatile group of passionate individuals who thrive on building innovative products that drive the company's success. Our group develops a diverse range of solutions end-to-end, working across all levels of the company's tech stack.
Our product domains span a wide range, from solutions that empower users with easy and secure access to dApps and smart contracts, to those that drive the future of finance through blockchain asset management, tokenization, staking, DeFi, and more. We are constantly exploring new frontiers in the blockchain space, ensuring our products remain at the forefront of innovation and contribute directly to the company's strategic goals.
We are a highly business-oriented team, and our products are at the core of the company's strategic vision. We believe in close collaboration, creative problem-solving, and continuous learning. If you are a passionate innovator who wants to make a real impact in the blockchain space, we encourage you to join us!
What You'll Do:
Manage and inspire multiple full-stack R&D teams across various product domains, including teams located in remote locations. Foster collaboration and ensure seamless execution across all teams.
Take full responsibility for your product area's delivery, technical domain, architecture, integrations, technical governance, methodologies, and best practices.
Support your team of managers and engineers through regular feedback, coaching, mentoring, and by promoting learning and development opportunities.
Drive continuous improvement of engineering processes and practices to ensure efficiency and effectiveness.
Work closely with R&D leadership, product teams, and other business units to define and execute the product roadmap, ensuring alignment with the overall business strategy.
Collaborate effectively with sales, customer success, support, and other departments to ensure successful product development and implementation.
Stay current with the product's technology and maintain your technical skills through individual development contributions.

We are looking for a VP of Marketing to spearhead our dynamic brand.
To be the driving force behind our brand strategy, D2C, B2B marketing, and cross-functional collaborations. To elevate user experiences, nurture our growing community and to lead a team towards groundbreaking success in a fast-paced, innovative environment.
Join us in helping individuals around the world to redefine their human potential by improving their reactive intelligence through our unique,responsive lights training system.
What will you do?
Brand Strategy
Develop and execute a comprehensive brand strategy aligned with our mission and market positioning across all channels.
Implement brand advocacy tactics utilizing influencers, reviews, and social media to amplify brand presence and engagement.
Coordinate with the creative team to ensure marketing initiatives are cohesive and strategically aligned for maximum market impact.
Growth and Sales Optimization:
Direct the Head of Growth in optimizing direct-to-consumer (D2C) channels to enhance sales and scalability.
Craft and execute monetization strategies, focusing on maximizing Return on Ad Spend (ROAS).
Collaborate with the creative team to build a performance media strategy rooted in consumer motivations across marketing channels.
Customer Retention and Engagement:
Collaborate with the product team to design and manage customer retention programs across multiple channels (email, SMS, in-app, push notifications).
Analyze and interpret customer engagement data to refine and improve retention strategies.
Integrate marketing insights into product development to enhance community engagement and product features, actively participating in new feature launches.
B2B Relations and Support:
Provide strategic marketing support to partners and distributors, enhancing B2B relations and supporting sales initiatives.
Team Leadership and Collaboration:
Oversee and nurture the marketing team, fostering a culture of creativity, productivity, and data-driven decision-making.
Facilitate cross-functional collaboration and process optimization between marketing and other departments, establishing productive processes and work streams, ensuring data-driven development of marketing materials across functions and timely delivery.

As the VP Product, you will play a pivotal role in shaping the future of our payment security suite of products and driving innovation to new heights.
We're seeking a highly independent, Knowledgeable, creative do-er who understands the world of corporate payments, as well as the evolving landscape of fraud prevention, and can translate that knowledge into an exceptional offering for protecting banks and its corporate clients.
Key Responsibilities:
Conduct market research and competitive analysis to identify industry trends, emerging technologies, opportunities, and potential partnerships..
Develop and execute a product roadmap that aligns with the company's strategic vision and business goals, and sets the right priorities.
Collaborate with cross-functional teams, customers and partners to define product requirements, features, and functionality.
Lead the product development process from ideation to launch, ensuring timely delivery and quality execution.
Foster a culture of innovation, collaboration, and continuous improvement.
Collaborate with the marketing team to develop go-to-market strategies and drive customer acquisition and adoption.