We are looking for a Strategic Account Manager to own and deepen our company's most important enterprise relationships. This is a senior, strategic and commercial role with a lot of room to grow within our company. You will be the primary executive partner for our Tier 1 accounts, responsible for retention, expansion, and turning customers into long-term growing partners for our company.
The right person for this role is someone who builds genuine trust at the top management and C-suite level, thinks in multi-year account trajectories, and understands how to translate complex and different technologies into clear business value. If you are energized, motivated by targets, and a great team player - this is your role.
What Will You Do?
Serve as the point of contact and trusted advisor for our company's tier-1 enterprise accounts.
Hunter mentality owning revenue and growth targets across a portfolio of Tier 1 accounts.
Develop and execute comprehensive account plans that deepen relationships, demonstrate measurable ROI, and expand our company's products and coverage within each customer.
Lead regular executive business reviews (QBRs) with top management, aligning our company's roadmap and solutions with each customer's long-term strategic goals.
Collaborate cross-functionally with Customer Success, Solution Architects, Product, and Technical teams to ensure execution and the highest level of customer satisfaction.
Act as the voice of the customer internally - surfacing critical insights and feedback that directly shape the product roadmap.
Requirements: 5+ years experience in strategic account management, consistently exceeding sales targets, or similar senior client-facing roles with direct Tier 1/enterprise account responsibility.
Proven track record of retaining, growing, and expanding complex enterprise accounts - with measurable results.
Exceptional executive presence: you are comfortable and credible in the room with C-level and senior leadership at global organizations.
Strong business intuition and the ability to connect complex fintech or travel tech solutions to strategic customer outcomes.
Tech-savvy with solid analytical skills - you can work fluently with data, product teams, and technical concepts.
Experience in the travel industry, TMC ecosystem, airline distribution, or fintech is a significant advantage.
Highly strategic, independent, and resourceful - you thrive with ownership and don't wait to be told what to do.
Superb written and verbal communication skills in English; additional languages are a plus.
This position is open to all candidates.