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We are looking for a Market Researcher (Maternity Leave Replacement) to join our data Department. In this role, you will be responsible for leading and delivering a wide range of consumer and business research initiatives, including quantitative surveys and qualitative in-depth interviews. You will work closely with stakeholders across the organization to uncover actionable insights that support data -driven decision-making. We are looking for someone with a strong mixed-methods background and the ability to integrate diverse sources of insights into clear business recommendations. You are passionate about understanding customer behavior and connecting research findings with data to generate meaningful business impact. You are results-oriented, able to ask - and answer - meaningful and impactful business questions, a self-starter, and have demonstrated success in leveraging analytics to drive high-quality research outcomes. This role requires the ability to work both independently and collaboratively within the broader data Department. Prior experience with Qualtrics is considered a strong advantage This is a temporary maternity leave cover position. Future opportunities may be considered, depending on business needs.
What am I going to do?:

* Leading end-to-end research projects, including building a research plan, designing research tools, data collection and analysis.
* Designing and executing quantitative surveys using a range of social sciences methods.
* Conducting statistical analysis of surveys through the lens of business impact and growth.
* Designing and executing qualitative research - customer in-depth interviews.
* Communicating results to key stakeholders and distilling actionable recommendations to support decision making.
* Collaborate closely with team members from the market research and data teams.
* Working with internal partners (including product, marketing, business and data teams) to identify and prioritize knowledge gaps in our understanding, and act as an internal consultant on research results implementation.
Equal opportunities:
We prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. We are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, we will provide accommodation to individuals with disabilities or a special need.

We are looking for a Senior Researcher who wants to move beyond tactical testing and into the heart of business strategy. You will lead the research agenda for entire product domains, working across our global ecosystem to solve complex problems for both SMBs and large enterprises. This is a rare opportunity for someone who wants to see their insights directly influence pricing, market entry, and product roadmaps with a high level of organizational adoption. If you want to tackle high difficulty puzzles in the fintech space while having a clear and measurable impact on company growth, this is the team for you.
What you'll do:
Research Leadership and Strategy: Lead research across domains like FX and compliance to align insights with company goals. You will define the research agenda and bring clarity to ambiguous customer problems.
Methodological Excellence: Design and execute mixed-methods research while maintaining high ethical and methodological standards. Synthesize multi-segment data into clear strategic direction for the business.
Cross-Functional Influence: Partner with Product, Design, and Engineering teams to integrate customer insights into decision-making. Use engaging storytelling to advocate for customer needs and influence prioritization.
Impact and Outcomes: Deliver strategic studies that drive measurable improvements in retention, activation, and market entry. Your work will directly shape product launches and pricing strategies through data-backed evidence.
Mentorship and Team Growth: Coach junior researchers to strengthen the teams analytical and storytelling capabilities. Foster an inclusive environment focused on accountability and continuous improvement.