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We are looking for a Sr. Product Manager - Application Observability.
As a Senior Product Manager in Application Observability, you will be responsible for the product providing runtime insights to development teams to troubleshoot, debug and optimize their cloud native applications. Application Observability is part of our Observability solution which provides a unified view across the full stack, from applications to infrastructure and user experience, all in context, with our AI, Davis, continuously analyzing billions of dependencies, providing precise root cause determination to eliminate alert storms from siloed tool sprawl and focus resources on proactive actions with the highest impact.
Youll be responsible for:
Drive the development and execution of the product roadmap and contribute to our near-term and long-term product strategy, targeting developers and DevOps engineers.
Conducting market research and competitive analysis to help determine product direction.
Discovering new product opportunities by combining customer feedback and analysis to identify areas where we can leverage our core technologies, strengths, and market leadership.
Understanding user problems and, working with our design team, developing user flows and wireframes to ensure our solution delivers the best user experience.
Driving pre-release activities to get early adopter customers and sales feedback to iterate on solutions.
Writing compelling product blog posts that wow the customer.
Partnering with product marketing to develop targeted messaging, define go-to-market strategies and tactics, and enable the sales team. Guide other customer facing stakeholders (support, solution engineers and customer success managers) in deploying and adopting new features.
Taking ownership for outcomes - working through the priorities and dispersed teams proactively, anticipating risks, and developing appropriate mitigation plans.
Meeting customers face to face as a product expert at events and user conferences.

We are seeking a DevOps Engineer who enjoys working beyond the traditional scope of infrastructure. This role is perfect for someone passionate about automation, system reliability, and who also has a strong inclination toward development.
Youll not only manage and optimize infrastructure, but also work directly with customers and production systems, helping to build tools, write scripts, and support backend services and deployment pipelines.
This is not your typical DevOps role. While you will collaborate with developers, much of your work will involve customer-facing activities, real-world troubleshooting, and ownership of live environments. Youll need to thrive in a fast-paced, dynamic setting that requires adaptability, communication skills, and technical depth.
you will:
Kubernetes & Docker Operations -Deploy, maintain, and troubleshoot containerized environments to support scalable application delivery.
System Monitoring & Troubleshooting -Monitor infrastructure performance, set up alerts, and proactively address system bottlenecks and outages in production environments.
Development & Scripting -Write and maintain scripts, ETL pipelines, automate data processing tasks, assist with backend workflows, and small services to improve both system efficiency and developer/customer workflows.
Customer-Facing Work -Act as a technical point of contact in front of customers, helping troubleshoot and resolve live issues while maintaining professionalism and clarity.
Collaboration with Developers and Customers -Work cross-functionally with engineering teams and external stakeholders to ensure reliability, performance, and effective communication.
Documentation & Knowledge Sharing -Create and maintain clear documentation for infrastructure, processes, and customer-specific configurations.
Travel -Participate in on-site work and collaboration tripsapproximately once every two months.

We are seeking a DevOps Engineer who enjoys working beyond the traditional scope of infrastructure. This role is perfect for someone passionate about automation, system reliability, and who also has a strong inclination toward development.
Youll not only manage and optimize infrastructure, but also work directly with customers and production systems, helping to build tools, write scripts, and support backend services and deployment pipelines.
This is not your typical DevOps role. While you will collaborate with developers, much of your work will involve customer-facing activities, real-world troubleshooting, and ownership of live environments. Youll need to thrive in a fast-paced, dynamic setting that requires adaptability, communication skills, and technical depth.

We are growing and are looking for an IT Specialist to be the first responder and provide technical assistance to our employees in a variety of issues: computers, meeting rooms, networking, and business applications.
Job Description:
Serving as the first point of contact for employees seeking technical assistance.
Troubleshoot, resolve, or escalate tickets that have been assigned
Installing, making changes, and repairing computer hardware and software.
Creating and managing users and permissions.
Provided an outstanding customer service experience in a variety of circumstances across all organizational levels
Following up with customers to ensure issues are resolved.
You will love this job if:
You can anticipate and analyze complex situations and take corrective action to prevent problems from occurring.
You can work independently and in a team setting with others professionally and respectfully.
You have the ability to analyze and determine the applicability of Information Technology to conclude and make appropriate recommendations.

we are looking for a Senior DevOps Engineer to build our next-gen production infrastructure.In this role, youll work on evolving our architecture, including CI/CD processes, data replication, monitoring and security tooling in a multi-cloud, multi-account environment.Our tech-stack includes AWS, RDS, Redis, RabbitMQ, DataDog, Jenkins and Github Actions, K8s and more
Youll work on:
Building a world-class SaaS infrastructure for shipping high-quality changes to production
Defining, developing, and maintaining core production services
Securing our cloud infrastructure and development environments
Defining and leading innovative DevOps processes and introducing new tools across
Constantly improving our Delivery Frequency, Lead Time to Changes, and Mean Time to Recovery

Were growing and looking to hire DevOps Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
The DevOps teams mission is to create and maintain a stable and scalable platform for solutions and offerings, from code to deployment. Specifically:
Ownership of both the on-prem linux distribution and the cloud infrastructure used to run our solutions (Linux, AWS, Kubernetes, and Terraform)
Package and deploy various solutions (CI/CD on Jenkins and Gitlab)
Improve developers experience and velocity

Were growing and looking to hire Site Reliability Engineer (SRE) who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
We are looking for a skilled and motivated Site Reliability Engineer (SRE) to join our team and help ensure our production cloud environment's reliability, performance, and scalability. As an SRE, you will work at the intersection of software engineering and operations, taking ownership of system stability, incident response, automation, and continuous improvement of our infrastructure.
This role is ideal for engineers who thrive in dynamic environments, value reliability, and enjoy building resilient and scalable systems.
As an SRE, Your impact will be:
Production Reliability: Ensure system uptime and performance by identifying and addressing potential issues before they affect end users.
Incident Response: Serve as part of the on-call rotation, rapidly diagnosing and resolving incidents, and conducting root cause analysis and postmortems.
Monitoring and Alerting: Build and maintain monitoring dashboards and alerting systems to detect and respond to anomalies in real time.
Automation and Tooling: Develop and maintain automation tools for deployments, scaling, and operational efficiency using Terraform, Ansible, Bash, or Python.
Infrastructure Maintenance: Perform regular maintenance and upgrades of production infrastructure to ensure security, stability, and performance.
Release Engineering: Support and optimize the rollout of new features and updates, minimizing risk and impact on production environments.
Staging Environment Management: Ensure staging environments accurately reflect production for robust testing and validation of changes.

Were looking for a talented and dedicated IT Operations & Helpdesk Engineer to deliver fast, reliable technical support to global users and take the lead on day-to-day IT operations and helpdesk tasks.
This is an amazing opportunity to join a highly technical team, work closely with cross-organization units, and grow your skills in a fast-paced, collaborative environment.
Responsibilities
Provide hands-on technical support to employees across global and local offices.
Troubleshoot issues related to hardware, software, network, and SaaS platforms.
Manage user accounts and permissions across Azure, Google Workspace, HiBob, and other tools.
Document technical issues, resolutions, and process improvements.
Assist in onboarding and offboarding processes.
Collaborate closely with teams such as Security, Business Applications, and others during day-to-day operations.

Were growing and looking to hire Product Support Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
As a Product Support Engineer, Your impact will be:
Work independently to investigate issues reported by enterprise customers, reproduce customer problems, and involve others on the team as necessary
Demonstrate critical thinking, strong communication skills, and the ability to develop strategic ongoing customer relationships
Maintain excellent relationships with Support customers, Technical Account Managers, Product Management, and local account teams
Analyze and resolve complex high-end customer problems
Maintain a proactive approach to customer happiness, identifying and correcting customer satisfaction concerns and clearing any concerns or technical roadblocks
Escalate support cases and priority issues to management as needed
Identify and independently take on additional tasks
Provide visibility of customer status through regular reporting and cadence calls