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About us: Founded in 2014, we are a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to todays fast-evolving hybrid work environment. We are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, we have over 15.000 members in 45 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why youll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, youll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? Youre a team player. You take pride in what you do and have a mindset of Im all in when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to read the room and understand the professional environment youre in.
About the position: Each location is led by its conductorthe site Manager who orchestrates every aspect of the space. This full-time position, based across three locationsHerzliya, Yakum, and Ra'ananareports directly to the City Lead and oversees the entire sales process, day-to-day operations, and local community team. Were looking for a dynamic leader with a strong management background, a collaborative mindset, and a proven ability to deliver results in a fast-paced environment. Responsibilities:
* Overseeing three sites in the Sharon district with full accountability for sales, customer experience, retention, and seamless day-to-day operations.
* Be 100% client-facing, delivering an exceptional customer journey that makes every member feel like a superstar.
* Lead sales initiatives while fostering team growth and development.
* Train and mentor the community management team to ensure their professional success.
* Ensure seamless communication, smooth operations, and efficient maintenance at your locations.
* Drive sales through strategic goal-setting and oversee the successful execution of those goals.
* Continuously improve processes using established metrics and KPIs.
* Manage P&L and budget allocation to ensure they support key objectives.
* Serve as the trusted point of contact for community members, resolving any member-related issues promptly.
* Cultivate an inclusive environment that sparks collaboration and creativity, both internally and with members.

BrandShield is looking for an executive assistant to the CRO: Serving as right-hand executive support for Brandshields CRO, you are super-organized and detail-oriented, have excellent project management skills, and thrive in fast-paced, high-growth environments. You will work with highly confidential information, making a high level of accuracy, consistency, and thoroughness extremely important. Last, but certainly not least, you have a track record of providing best-in-class customer service. Specific Responsibilities Include: Manage an overbooked calendar, be mindful of priorities and ensure optimal use of the executives time and attention Prioritize and reply to emails, project management software tasks, Google comments, and Slack messages as needed Prepare presentations Track/prioritize deliverable Attend meetings as needed; take notes, gather follow-up action items, and follow up on next steps Plan and coordinate events and meetings on and offsite, including preparation of meeting materials and logistics Maintain strong working relationships with contacts inside and outside of the company Manage special projects including research and analysis

Who we are: We are disrupting the traditional $80 billion ski travel industry with the world's first self-service platform for booking an entire ski trip in just a few clicks. Our unique dynamic package technology empowers customers to plan, compare, book, and fully customize their ski holiday by providing real-time prices and availability for millions of ski trip combinations. Our technology connects in real-time to thousands of supplier APIs to provide customers with a one-stop-shop solution to book everything they need for their ski holiday, including flights, airport transfers, accommodations, ski lift passes, ski gear rental, lessons, and more. We partner with over 100 ski resorts (and counting) across 10 countries and have already sold over 70,000 ski holiday packages to skiers worldwide. We are profitable, and growing big!
Role Overview: As a Senior Back Office Rep, you will play a crucial role in ensuring the seamless processing of customer bookings, maintaining operational efficiency, and addressing inquiries to elevate the overall customer experience. Reporting directly to the Head of Operations, you will be responsible for managing critical aspects of our customers’ ski holiday arrangements and supporting the broader operations team.
Key Responsibilities: Booking Management: Process customer bookings and amendments through various communication channels (online platforms, mail, and phone). Issue Resolution: Resolve booking-related issues promptly and efficiently to ensure high levels of customer satisfaction. Correspondence Management: Handle daily correspondence, and respond to inquiries in a timely manner. Professional Conduct: Maintain a professional demeanor and ensure a tidy work area at all times. Technical Proficiency: Master Excel and Google Spreadsheets to manage data and tasks. Attention to Detail: Exhibit strong attention to detail, ensuring tasks are performed accurately even under pressure. Communication Skills: Demonstrate excellent written and verbal communication skills in English; proficiency in French is a plus. Multitasking Ability: Excel in multitasking and working with multiple systems to handle complex tasks efficiently. Adaptability: Thrive in a fast-paced environment, handling multiple responsibilities with ease.