66 משרות לחיפוש זה
חיפוש משרות חופשי
חיפוש משרות לפי תחום
נקה הגדרות חיפוש
בחר תחום
בחר תפקיד
בחר מיקום
בחר סוג משרה
נקה בחירה
נקה בחירה
בחר
נקה בחירה
בחר
משרות על המפה
 
בדיקת קורות חיים
אבחון און ליין
VIP
הפוך ללקוח VIP
רגע, משהו חסר!
נשאר לך להשלים רק עוד פרט אחד:
 
שירות זה פתוח ללקוחות VIP בלבד
AllJObs VIP

חברות מובילות
כל המידע למציאת עבודה
5 טיפים לכתיבת מכתב מקדים מנצח
נכון, לא כל המגייסים מקדישים זמן לקריאת מכתב מק...
קרא עוד >
מה אנחנו חושבים על עבודה בהייטק?
שהייטקיסטים מקבלים רכב צמוד, סושי, מסעדות יוקרה...
קרא עוד >
הטבות ובונוסים בעבודה בחברות הייטק
מכון כושר צמוד, חדר אוכל משובח, חדר משחקי וידאו...
קרא עוד >
לימודים
עומדים לרשותכם

לוח משרות דרושים מהנדס תמיכה משרה מלאה, לחיפוש זה נמצאו 66 משרות, מתוכן 13 בלוח החם חינם!

מיין לפי:
הכי חדש
הכי מתאים
הכי קרוב
לפי איזה ישוב תרצה שנמיין את התוצאות?

משרות בלוח החם
לפני 7 שעות
פינסטרה
Location: Kefar Sava
Job Type: Full Time
Manage Desktops and Laptops running Microsoft Windows and Apple MAC OS using current Finastra procedures,
Manage end user devices with the existing tools supporting printers, desk phones, voice mail, Skype& Teams, application setup/support,, Mobile Devices,.
Provide support to all authorized users who access Finastra provided services, Help Desk device and software from any location, troubleshoot remotely using Finastra tools and break-fix services as applicable
Provide status and updates on lncidents/ Problems at Finastra's request and according to severity guidelines.
Coordinate Help Desk Service related actvities with Finastra's Level 2 and Level 3 support teams, and communicate with the authorized Users as necessary.
Requirements:
University Education or equivalent.
Strong Knowledge of PC, Mac Windows 10 and iOS.
Strong Customer Service and communication skills.
 
Show more...
5651746
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
לפני 12 שעות
Medulla HR
מיקום המשרה: רחובות
היקף המשרה: משרה מלאה
לחברה ותיקה ומבוססת בהרצליה המפתחת מוצר שמפשט את השימוש במערכות שמנהלות הרבה מאוד מידע בענן, דרוש /ה Customer Support Engineer!
דרישות:
לפחות 2 ש"נ כ Tier 2-3 technical support- - חובה.
ניסיון עם Java/Spring/Maven - חובה.
ניסיון עבודה בסביבת Linux- חובה.
היכרות עם Docker and Kubernetes -יתרון משמעותי. המשרה מיועדת לנשים וגברים כאחד.
 
עוד...
5542017
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
TechTalent
היקף המשרה: משרה מלאה
לחברת הייטק בכירה ומאוד טכנולוגית דרוש /ה Tier 2/3.
במסגרת התפקיד: כניסה לצוות מאוד מוכשר, עבודה מרובה בקוד.
כולל למידת קוד יחד עם צוותי הפיתוח, שימוש רב ב-Linux,
עבודה משולבת אנגלית ועברית, תמיכה ברמות גבוהות ולמידת תחום
ה-CI CD.
דרישות:
תואר ראשון רלוונטי - יתרון.
ניסיון רב ב-Linux - חובה.
ניסיון בתפקיד דומה יהווה יתרון אך לא חובה.
נכונות ללמוד קוד ברמה גבוהה - חובה.
הבנה טכנולוגית ויכולות למידה עצמאית.
אנגלית ברמת שיחה קריאה וכתיבה. המשרה מיועדת לנשים וגברים כאחד.
 
עוד...
5664171
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
GotFriends
היקף המשרה: משרה מלאה
אחת מחברות הפינטק הגדולות ביותר בעולם מגייסת מהנדס /ת תמיכה. אנחנו עובדים על פתרון שמאפשר לבנקים להעביר כספים בצורה מאובטחת ומהירה. עובדים בסקייל גבוה מאוד עם טכנולוגיות של ענן ו-Micro-services. אנחנו חברה רווחית מה שמאפשר לנו לתת לצוותים שלנו המון חופש יצירתי וWork life balance. מגייסים מהנדס/ת תמיכה TIER2 לטיפול בתקלות מול לקוחות בחו"ל.
מוזמנים לשלוח קורות חיים ולהצטרף להצלחה שלנו!
דרישות:
-נסיון בתמיכה TIER2, טיפול בתקלות מול לקוחות בחו"ל.
-נסיון בתמיכה במערכות WEB. המשרה מיועדת לנשים וגברים כאחד.
 
עוד...
5660664
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
GotFriends
היקף המשרה: משרה מלאה
לאחת מחברות הסייבר המובילות כיום בתעשיה דרוש /ה Escalation Engineer.
הזדמנות לעבוד באחת מחברות הסייבר החדשניות ביותר בתחום. עובדים עם הטכנולוגיות החדשות ביותר בתחומים המעניינים ביותר. חברה ממומנת ויציבה. מורכבת רובה ככולה מיוצאי יחידות.
נשמח לפגוש איש /אשת מחקר מנוסה שרוצה לחוות את עולם הסייבר מהזווית החדשנית ביותר
דרישות:
-3 שנות נסיון ומעלה בתמיכה Tier 3.
-נסיון עם Linux.
-אנגלית ברמה גבוהה. המשרה מיועדת לנשים וגברים כאחד.
 
עוד...
5660614
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
4 ימים
Extreme Group
Location: Hod Hasharon
Job Type: Full Time
Required Senior FW engineer.
In this role the candidate will take part in design and development of real-time modem functionality.
As a team member, the relevant candidate, will have an opportunity to learn and develop state of the art modem sub-systems, enabling most advanced industry cellular communication for variety of products, including 5G and future wireless evolution.
Requirements:
Minimum qualifications:
More than 3 years of relevant experience.
Real-Time embedded SW/FW engineer.
Programming skills in C, C++.
Capable of working in multi-tasking environment.
HW programing and understanding, real time drivers development.
Self-learning and problem solving.
Ability to interpret documentation, data sheet to design.
Preferred qualifications:
Experience in development of wireless/modem systems - WiFi/4G/5G.
Knowledge in Digital Signal Processing, ADC, DAC, up/down converters advantage.
Multi-core platforms.
RTOSs (e.g. ThreadX, Nucleous).
SW/FW performance optimizations.
Required: Bachelor's, Computer Engineering and/or Electrical Engineering.
 
Show more...
5622244
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
מיקום המשרה: מספר מקומות
היקף המשרה: משרה מלאה
Cyber Security Company is looking for Escalation Engineer / Tier- IV Engineer.
דרישות:
*ניסיון בפיתוח C# / ++C חובה, ניסיון ב- SQL - יתרון, ניסיון ב Angular - יתרון.
* יכולות קריאה והבנת קוד.
*התפקיד ידרוש להיות הגורם המקשר בין הtier3 לקבוצת הtier4.
*אנגלית ברמה גבוהה. המשרה מיועדת לנשים וגברים כאחד.
 
עוד...
5626421
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
4 ימים
Extreme Group
Location: Herzliya
Job Type: Full Time
We are searching for a highly motivated Escalation Engineer (Tier-IV) to join our fast growing company! Our Escalation Engineer must learn fast and adopt to quickly changing technology in order to provide top tier support for our product line. This position will investigate customer issues with our products and provide timely resolution while coordinating with our support and development teams.
Requirements:
in order to provide top tier support for our product line. This position will investigate customer issues with our products and provide timely resolution while coordinating with our support and development teams.
Required Knowledge and Skills:
in computer science or equivalent from known university.
At least 2 years' experience in developing core C/C++ windows applications.
Customer support experience / Tier-IV.
Experience with windows internals (Win API).
Familiar with STL.
 
Show more...
5631555
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
CPS Jobs
Salary: 18,000-22,000
A leading cloud security company is looking for technical support (Tier 3)!
This is a customer-facing role where you will work to solve product and network problems of low to high complexity. You must be able to effectively utilize complex lab setups to duplicate and solve problems.
Requirements:
3+ years of technical support (in Tier 3 level) experience.
1+ years of experience with SQL and database administration.
Good Windows (including servers), Mac & Linux admin skills and troubleshooting ability- A must.
English-Fluent (verbal and written).
 
Show more...
5617309
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
משרה בלעדית
09/01/2020
GotFriends
מיקום המשרה: מספר מקומות
היקף המשרה: משרה מלאה
חברת סטארטאפ בעולם ה- Ad-Tech מגייסת Technical Support Engineer. המערכת שלנו מבוססת אלגוריתמים של Machine Learning ו- Deep Learning.
אנחנו ממומנים היטב רווחים וגלובלים (מטה החברה בישראל) ההצלחה שלנו מאפשרת לנו לתת Work life balance אמיתי לעובדים שלנו ואפשרויות קידום והתפתחות.
עכשיו אנחנו מגיסיים Technical Support Engineer. נשמח לפגוש מהנדסי /ות תמיכה שהעבודה הזו עדיין מרגשת אותם /ן עובדים עם: Linux.
דרישות:
-Linux.
-היכרות עם קוד.
-נסיון בעבודה עם DB. המשרה מיועדת לנשים וגברים כאחד.
 
עוד...
5654387
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
משרה בלעדית
08/01/2020
genecit
מיקום המשרה: הרצליה
היקף המשרה: משרה מלאה
דרוש /ה Escalation Engineer /Tier IV.
טיר 4 זה צוות התמיכה ברמה הגבוהה ביותר, מטפלים בתקלות שצוות טיר 3 לא הצליחו לפתור.
- תקלות שדורשות כניסה לקוד, מפתחים 30% מהזמן, חשוב מישהו /י שיודע /ת להבין ולקרוא קוד בעיקר.
- עבודה בצמוד לפיתוח ולתמיכה.
- עבודה מול לקוחות בחו"ל באירופה וארה"ב.
דרישות:
לפחות שנתיים ניסיון ב-#C או ++C חובה!
ניסיון בתמיכה Tier4 - יתרון גדול. המשרה מיועדת לנשים וגברים כאחד.
 
עוד...
5627174
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
GotFriends
מיקום המשרה: מספר מקומות
היקף המשרה: משרה מלאה
חברת סקיוריטי יציבה ומצליחה מאוד מגייסת מפתח /ת Escalation Engineer.
אנחנו מכינים את תשתית הטכנולוגית שלנו לעשור הבא וזה זמן מעולה להצטרף!
נשמח לפגוש מהנדס /ת תמיכה שמחפש /ת את האתגר הבא שלו /ה.
מדובר בארגון שתמיד שואף להיות בחזית הטכנולוגיה, אתגר משמעותי ועניין רב!
דרישות:
-5+ שנות ניסיון בתמיכה מורכבת.
-Linux.
-נסיון בפיתוח Python המשרה מיועדת לנשים וגברים כאחד.
 
עוד...
5652976
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
08/01/2020
אמדוקס
Location: Ra'anana
Job Type: Full Time
In one sentance:
If you are a senior system admin- this is a great opportunity for you!
As a part of this role, you will technically lead a sysadmin team, while working with the newest IT technologies existing today!
What will your job look like?
System administration and responsibility for all end-user computing in Amdocs global IT (35K devices globally).
Define global hardware and software policy and standards.
Provide 3rd level support for Amdocs infrastructure and support teams within IT.
Measures user experience and create proactive processes to measure and improve it.
Cooperates with other IT teams and assists with their tasks/projects.
Examines new technologies to improve the desktop experience and service offerings.
Responsibility for patching operating systems in accordance with information security requirements.
Administration over enterprise Anti-virus services.
Requirements:
12 years of practical experience as a Microsoft system engineer in a mod-large company - Must.
3+ years experience in managing Microsoft System Center Configuration Manager (SCCM) - Must.
Experience in Active Directory, Group Policy, DHCP, DNS, ADFS Must.
Experience in project execution, consulting & integration of Microsoft technologies and services Must.
High-level English in both written and spoken - Must.
Practical experience with OSX / JAMF Advantage.
Practical experience in Office 365 suite - Advantage.
Expert in Microsoft client and Server OS (Windows 7, Windows 10, Windows Server 2012, Windows Server 2016) in administration and management 7+ years.
Experience in creation of automated processes using any scripting languages (VBS, PowerShell, Wise Scripting, Jscript, Orchestrator).
 
Show more...
5640075
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
לוח ללקוחות VIP בלבד
 
נאספה מאתר אינטרנט
1 ימים
Location: Giv'atayim
Job Type: Full Time
The Field Engineer is a dynamic role that combines working with customers and internal teams to investigate technical issues from the field, suggest solutions and ensure they are resolved.
You need to have a strong technical orientation and background together with a really strong sense of and passion for customer service.
You should be able to juggle multiple different tasks at once, know how to prioritize them and be highly organized.
You are a great communicator and highly execution oriented - making sure that both the internal teams and the customer fully understand the problem and solution.
Responsibilities:
Investigate and debug technical product issues that come in fromthe field Replicate the problem, identify source through investigation of logs & database, offer solution if possible, assess the impact based on business importance, organize the hand-off to relevant dev teams and make sure they deliver.
Support existing customers with issues relating to APIs and, where needed, support the integration team in onboarding new customers.
Provide technical support to business automation projects.
The right candidate must be able to communicate technical issues to colleagues and customers with a variety of backgrounds in a way that is equally understood by technical and non-technical partners.
Requirements:
trong in scripting, SQL,APIs, language like Python, Front end capabilities (JS, HTML) (e.g development center).
Business oriented, needs to have the ability to work with partners, technical teams internally technical + business combined.
Responsive, available, organized (working with multiple teams), not afraid to take decisions based on knowledge and data and provide step-by-step technical help, both written and verbal.
Ability to diagnose and troubleshoot basic and complex technical issues.
Excellent problem-solving and communication skills.
Regular Office hours Monday-Friday.
 
Show more...
5664954
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
1 ימים
Location: Ra'anana
Job Type: Full Time
Required Support Engineer.
As part of our team, you will own customers and cloud technical issues, Research, diagnose, troubleshoot and identify solutions to resolve customers issues.
Also, Manage escalations and work with R&D, product, customer success and professional service teams to resolve them.
Document solutions, build knowledge bases and share them with other Tiers.
Requirements:
2+ years of experience in Tier 3 technical support or similar role.
Strong problem-solving skills along with the ability to work independently.
Experience with SaaS and cloud based technologies.
Excellent service oriented skills.
Excellent written and verbal communication skills in English.
Bachelors degree, certification in engineering, or proven relevant practical experience.
You are able to own and manage incidents E2E, while working with engineering and customers.
And youll get some bonus points if you have:
Experience in dealing with B2B customers.
Experience with AWS, Linux and REST API.
Experience with Python, Bash or other scripting language.
We appreciate those who:
Are not afraid to say what they think.
Are independent and proactive in a fast-paced environment.
 
Show more...
5664784
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
פורסם ע"י המעסיק
2 ימים
Location: Jerusalem
Job Type: Full Time
We are looking for AI Support Engineers that can bring a broad range of technical and user support services to our company. 
If you are interested in joining a growing, dynamic, and successful startup where your work makes a significant impact on the entire team, then we want to talk to you! 
Responsibilities: 
* Evaluate and prioritize customer support cases.
* Act as the primary liaison between company and your customers.
* Communicate and solve customers' problems via phone, email, live chat and face-to-face meetings.
* Act as a consultant and offers solutions for customers' problems.
* Guide, demo and educate customers through technical recommendations during onboarding and on-going operations.
* Learn product in-depth and help customers and data scientists do the same. 
* Work with all internal groups, including support, sales, engineering, product management, and consulting.
Requirements:
* Great interpersonal and communication skills, with a high-proficiency of verbal and writing skills in English.
* Good understanding of computer systems.
* Experience with Linux / Unix.
* Understanding / experience with cloud technologies (AWS, Azure, etc.) and tools like docker containers.
* BS degree in a relevant field (Information Technology, Computer Science) or equivalent experience.
* Understanding of PostgreSQL/MySQL or other database systems.
* Understanding/Experiences in scripting languages (Python, Shell, Ruby).
* Willingness to work in shifts (nights / weekends as necessary).
* Experience with machine learning, data science or data engineering a bonus.
 
Show more...
5662976
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
3 ימים
Location: Herzliya
Job Type: Full Time
We are looking for a Tier 2 Technical Support Engineer to join our professional services team.
So if you enjoy working in a fast-paced environment, have a passion for trouble shooting and would like an opportunity to help us create a new level of support, youre the engineer we are looking for!
In this position you will be working closely with many stake holders including field support specialists, data science & engineering teams and provide operational and technical Tier 2 support.
You will manage a variety of data management and IT requests, service outages, improvement initiatives and demonstrates working through root cause and resolution.
We are looking for a highly organized, motivated person with great communication skills that enjoys challenges. Sounds like you? join us and make our great team even greater!
Responsibilities
Data Management support.
Resolve data processing incidents while syncronizing other stakeholders​
Troubleshoot data-related problems and authorize maintenance or modifications.
Escalate relevant issues to appropriate teams, and monitor to ensure effective resolution​.
Follow existing Data Management work instructions and create new ones as required​.
Execute customer and teams' requests for database modifications and bulk report generation​.
Investigate (including reproducing errors) and Escalate all issues to appropriate teams, and monitor to ensure effective resolution​.
Provides advanced expert level engineering support for the company's BNA labs operation​.
Troubleshoot BNA labs configuration and network connectivity issues​.
Manage post release issues including issue reproduction.
Responsible for sanity testing of new software releases.
Serve as technical liaison between field operation team and product, engineering and data management​​.
Provide weekly/monthly support status reports​.
Document and maintain support processes and Work Instructions​.
Requirements:
Bachelors degree in Information Technology and Information Systems, Computer Science, Networking or related field.​.
Familiarity with modern database and information system technologies.
Familiarity with Linux/Unix configuration, SQL and NoSQL (MongoDB) databases​.
Good understanding and working knowledge of networks (includes expertise in but not limited to LAN, WAN, Wireless and Security) with hands on experience preferred​.
Problem solving and analytical, technical aptitude and ability to learn and embrace new concepts​.
Must have a minimum of 3+ years' experience working in a support role​.
Self-motivated individual that can work well unsupervised​.
Team-player with strong communication skills, both written and oral​.
Extremely skilled at managing details​.
Exemplary organizational skills​.
Effective use of time management​.
Ability to think outside the box​.
Possess strong sense of ownership, urgency, and drive to complete assigned tasks​.
Demonstrate Flexibility in performing other tasks and duties required by the customer and management, and ability to support the workload with schedule changes​.
Responsibilities may require working outside of regular business hours
Can do approach, with a smile.
 
Show more...
5660964
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
5 ימים
Location: Hod Hasharon
Job Type: Full Time
Required Technical Support Engineer.
Requirements:
BS in computer science/ engineering field or equivalent.
5+ years experience in a Customer Support role.
Experience supporting complex onsite and remotely deployed SW solutions.
Exceptional diagnostic and troubleshooting abilities.
Linux administration experience, including installation, networking, bootstrapping and security.
Relevant knowledge / proficiency in:
Programming / scripting skills (e.g., Bash, Python, Perl).
Monitoring tools and logging infrastructure (e.g., Logstash, Elasticsearch, Kibana, Graphite)
Networking theory, protocols and technologies
Proficiency in managing applications (include knowledge of installation, utilities, and configuration) for one or more of the following operating systems: Windows, iOS or Android, or Linux.
Strong communication skills, works well under pressure, and ability to thoroughly document for case tracking.
Excellent problem-solving skills, self-managing with a strong service orientation.
Desirable Qualifications:
Ability to work in a 24x7 LSC (Local Support Center) on call, with availability during weekends and at night, according to a pre-determined schedule
Knowledge of Linux & web technologies such as HTML, CSS, REST API
Background in SaaS solutions - Advantage
Bonus points:
Java proficiency
NoSQL Databases experience (e.g., Cassandra)
 
Show more...
5657349
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
09/01/2020
Location: Petah Tikva
Job Type: Full Time
Required Tier 3 Customer Support Engineer.
Gain and maintain full knowledge of the company's' products and flows.
Provide 2nd and 3rd tier support to any issue raised or found.
Analyze logs of failed events, open technical tickets and learn from them.
Be the highest level of support responsible for handling the most difficult or advanced problems.
Conduct Postmortem investigations.
Manage Special customer configurations.
Generate and implement workarounds.
Build and execute Dry Runs and Beta testing.
Requirements:
Education engineer mandatory (systems, software, computer science, electronics).
Experience in technical support 3 Advantage.
Experience with multi-disciplinary systems from similar companies Mandatory.
Experience in Linux Big Advantage.
QA background Advantage .
Experience writing tests Advantage .
Experience in video Advantage.
Experience in AWS Advantage.
Experience in dynamic, fast paced, hi-tech environment Advantage.
Excellent communication skills in English and Hebrew​​.
Availability to work weekend shifts from time to time.
 
Show more...
5655207
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
פורסם ע"י המעסיק
09/01/2020
Job Type: Full Time
Required a Field Support Engineer for a hi-tech company developing products for data storage, with offices in the Sharon.
The role is technical and aims to grow in scope and responsibilities (#truestory). This is a great team to join in and grow from, at a company that has a very well established product-market fit.
We need someone that shares this commitment and mission.
If outstanding customer support and teamwork are no strangers to you - your place is with us.
Requirements:
Own the technical layer of our systems maintenance and make sure they are at a constant peak-health.
Remote escort of all on-site customer activities.
Engage with a variety of teams and interests (Senior Support Team, Technical Advisers, Global Operations etc.).
Provide technical assistance to incoming phone calls and email queries related to our storage systems (both software and hardware).
Maintain and constantly improve an internal knowledge base aimed for inside use, technicians use and customer use.
At least 2 years of experience in either Windows Server 2008/2012 OS and/or Linux, i.e. 
Knowledge in networking and basic system administration.
Ability to work flexible hours.
Great communication skills, loves working with people of all kinds.
Fast learner, independent and detail-oriented.
Strong troubleshooting and problem-solving skills.
Client oriented.
 
Show more...
5654452
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
08/01/2020
Location: Tel Aviv-Yafo
Job Type: Full Time
The first cyber security company to apply company Learning, is an innovative start up that has unique and game changing software solution to protect Fortune 500 Endpoint users against Zero Day & APT cyber-attacks.
As our business is growing, we are aiming to expand our Technical team by hiring a Solution Center Engineer to provide Technical Solutions to field related issues.
Requirements:
Provide Technical Solutions and act as Escalation Focal Point to Support / PS / Sales Engineers etc. with complex issues they are handling in their dealing with our customers and potential customers:
Provide technical troubleshooting for incoming escalated tickets from our customers, including extensive troubleshooting and root cause assessment.
Find workarounds and solutions to customer issues
Assist with scripts and other pro-active tasks
Provide in-depth internal training when needed
Work with HQ Solution Center and R&D etc.
 
Show more...
5653720
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
פורסם ע"י המעסיק
06/01/2020
Location: Tel Aviv-Yafo
Job Type: Full Time
Imagine your dream office... Now, try again. Mindspace is the rapidly growing global provider of inspiring coworking space for teams of all sizes. Our community consists of enterprise companies and established startups, as well as small businesses, entrepreneurs and creative freelancers. Who is the IT Support Specialist? This full time position is based in Tel Aviv and supporting all of Mindspace's Israeli sites. You will report directly to the Global IT Manager you will be an integral part of the Global IT team, responsible for managing all IT related problems and projects in Israel. Your day at Mindspace As an IT Support Specialist you will be responsible to provide technical support and guidance to the Mindspace members and all the IT projects and support. What you will be responsible for, mainly.
* Reporting to the local Global IT Manager ensuring that branch policies are in line
* Providing technical support and guidance to the Mindspace members on day to day requests
* Providing Helpdesk services to Mindspace members
* Responsible for the configuration and maintenance of local and regional printers and multi-function devices
* Providing Network support
* Providing Break/ fix support
* Assisting in the setup and operation of audio visual hardware for events
* Work globally with our offices and employees
Requirements:
Experience & Minimum Qualifications:
* 2+ years experience as an IT Helpdesk or onsite IT support - a must
* Bachelor’s degree preferred, but not essential
* Strong customer service experience
* Experience with maintaining a network computing environment, working directly with tickets and platforms
* Good communication skills
* Experience in Cisco networks - a plus
* High level of English and Hebrew - a must Critical Competencies for Success:
* You must be a detail oriented person with strong multitasking abilities
* Exceptional communication and interpersonal skills are essential for this role
* The golden rule for this role? Be hands on, hand on, hands on
* Are you a people’s person? Good - you should be customer centric and able to identify members’ needs.
* Be goal oriented, a go-getter, and result driven.
* A practical, fast-thinker and creative problem solver with critical thinking and analytical skills is needed to get the job done
* You must be able to translate trends into actionable ways to anticipate and address customer and market needs
* Be familiar with and passionate about the startup ecosystem
* Excited about Mindspace; you are ready to live, eat and breathe Mindspace, spreading the love to everyone you encounter
 
Show more...
5649419
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
31/12/2019
Location: Ra'anana
Job Type: Full Time
Required a Technical Support Engineer.
Providing Excellent Technical Support to our worldwide customers on our product lines for issues encountered by our Customers, Partners and/or our Pre-Sales Engineers during Pre-Sales and Post-Sales activities, by phone, email, remote support or on site as required.
Responsible for troubleshooting, maintenance procedures, log analysis, installing and upgrading software versions and patches.
Manage CRM (Salesforce) processes including documentation, cases, escalation, updates and reports.
Meet SLA quantity and quality KPIs, create periodic service reports for higher management.
Responsible for generating support documentation using CRM, tech Wiki, knowledge systems and white papers including proposed workarounds, solutions, tips and trick.
Requirements:
Excellent technical understanding and troubleshooting skills of in-depth IT issues, Networking and Computer Security. Self learning of new technologies.
1-2 years experience in providing Technical Support to worldwide customers.
Technical knowledge and understanding of Cyber Security environment and products (Firewalls, SIEM, APTs, etc.), as well as existing IT Systems and Networking Architecture (VMWare, Storage systems, TCP/IP Protocols etc.).
Profound knowledge in operational systems: windows/Linux.
Excellent customer facing communication skills (verbal and written) in the English language.
Ability to address customers complaints in a professional and customer oriented approach for productive and effective handling of issues at hand.
Personal traits:
Drive to solve problems, out-of-the-box thinking and creative approach to handle difficult situations (technical and communication).
Team player helping team members and enlisting others in the organization including RnD and PS to assist in finding solutions.
Organized, Clear definition and enforcement of procedures and standards.
Smart, quick thinking, ability to absorb and identify technical issues deeply.
 
Show more...
5643013
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
31/12/2019
Location: Tel Aviv-Yafo
Job Type: Full Time
Required Production Engineer.
You will receive end-to-end ownership for core parts of our operation:
Monitoring of critical services we provide to hundreds of hospitals
Investigating and resolving incidents.
Developing the tools and infrastructure to improve our support processes.
You will work in collaboration with the Product, Dev and Customer Success teams.
You will be trusted with autonomy, freedom and influence to design solutions and make technical decisions, to improve your work and build tools for the support team.
You will work in a unique professional culture championing close work between Dev, Product and Customer Success, and ownership.
Requirements:
Highly technical people.
Proven experience working with production systems.
Accountability and ownership doing whatever it takes for the company to succeed .
Independent learning capability and curiosity without boundaries.
Programming experience in any language.
Experience in SQL.
A love for working with people on a strong team.
 
Show more...
5642985
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
31/12/2019
Location: Tel Aviv-Yafo
Job Type: Full Time
Required Technical Support Team Lead.
You will have end-to-end responsibility and ownership for resolution of issues in integration and production of the companys systems.
You will acquire deep and thorough knowledge of the product, performing level 2 and 3 support for customers.
You will work directly with customer success teams and with customers to integrate the system and resolve issues.
You will be responsible for communicating and managing the overall state of issues and tickets to internal and external stakeholders.
You will build the companys tech support team, including hiring, training and managing the team.
Requirements:
A high sense of responsibility and ownership.
At least 4 years of experience in a similar role.
Awesome team player.
Knowledge and experience with distributed and cloud systems.
Good working knowledge and experience with Windows, Linux and networking.
SQL and scripting knowledge.
 
Show more...
5642928
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
31/12/2019
Location: Ra'anana
Required a Cyber Security PS Engineer.
Provide high-quality technical services during professional services engagement (deployments, upgrades, integration with customers environment, etc.) with responsibility for the full lifecycle of the PS Project.
Provide professional services on-site at customer offices worldwide and remotely.
Creating and updating technical and process documentation.
Requirements:
5 year experience in a similar role at an international company
Proven technical knowledge and understanding of IT/networking/OS/DB/virtualization technologies.
Knowledge of virtualization concept and experience with installation and configuration of virtual environment (VMware, etc.).
Experience with operating systems (Linux/Windows).
Good knowledge of Networking and IT Infrastructure, experience with TCP/IP protocols.
Experience with configuration and operation of switches and routers (Cisco, Juniper, etc.).
Experience with installation and configuration of firewall devices (Checkpoint, Palo Alto, etc.).
Experience with installation and configuration of SIEM devices (Arcsight, Qradar, etc.).
Experience with backup&restore tools (Veeam, etc) and data storage systems.
Strong technical troubleshooting skills and experience, ability to analyze and troubleshoot deployment issues in a timely manner, ability to deep-dive into details.
Team player with ability to work and solve problems independently, work under pressure, multitasking, can-do approach.
Good interpersonal and communication skills.
Excellent customer facing communication skills (verbal and written) in English.
Willing to travel domestically and internationally on demand.
Experience in Cyber Security a strong advantage.
Experience with scripting languages and IT Automation/DevOps tools an advantage.
 
Show more...
5591103
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
31/12/2019
Location: Petah Tikva
Provide Tier 2/3 Technical Support for Customers on complementary company products related to the Satellite communication technology.
The idea candidate will join our expert supporting team, collaborate with the regional support and R&D.
Responsibilities:
Provide technical Support for Customer on the companys products (RF and Satellite communication) including customer tickets solving, upgrades, Installation, etc.
Lead worldwide Demos related to the companys products and solutions (mainly in Asia region).
Work with CRM system.
Meet customers SLA.
Requirements:
High level of English.
Experienced with working in customer environment.
Be familiar with IP and networking.
Knowledge in RF.
Ability to work during weekends and holidays.
Ability to go abroad 35% a year.
Relevant education in engineering.
High interpersonal skills
Nice to have:
Be familiar with Earth station antennas and Remote antennas.
Knowing satellite communication.
 
Show more...
5642722
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
 
פורסם ע"י המעסיק
29/12/2019
Location: Yokne'Am Illit
Job Type: Full Time
ciValue is one of the leading start-up companies in the Retail market today. Working with some of the biggest names in the industry, we’ve been able to provide a 1 to 1 Customer Centric AI Solution and breaching the gap between brands and customers. Being part of ciValue is as good as it gets! Each department strives to be the best in their field, but also be a key member of the team. At CiValue we pride ourselves on the ability to find the best solution for a given problem: working fast, always up to speed on the latest technology, value achievements, and leveraging our employees vast experience. Among our customers you can find: SEPHORA, Super Pharm, COOP and more. As a Technical Support & Data Operations engineer, you’ll play a key role in our expanding Support and Operations team. We're dedicated to educating and developing our employees - we provide opportunities to expand your horizons and grow as individual and as part of a member in the team
WHAT WILL YOU BE DOING?
* Provide enterprise level support to our customers and prospects via web, email and other support channels as required
* Take ownership of customer issues reported and see problems through to resolution
* Research, diagnose, troubleshoot and identify solutions to resolve customer issues
* Monitoring & validation processes
* Create and conduct ongoing operational data processes in customer environments, including required managed complementary service to the product
* Provide prompt and accurate feedback to customers
* Ensure proper recording and closure of all issues
* Develop AD HOC Reports
* Document knowledge in the form of knowledge base tech notes and articles
Requirements:
JOB REQUIREMENTS:
* B.Sc degree in Information systems, industrial engineering or equivalent
* 1-2 years of experience of proven experience in tier 2-3 customer support, manual QA or data operations
* Strong SQL background- must have!
* Deep knowledge in Linux systems, utilities and scripting
* Strong problem-solving skills
* Excellent written and verbal client communication skills
* The ability to work with multiple interfaces and tasks in parallel
* Be highly detail oriented yet have a strong business understanding
* Work independently,self-motivated and able to plan and implement goals, tasks and projects IT WILL BE ALSO NICE IF YOU HAVE:
* Experience using cloud environment/ AWS / AZURE
* Knowledge in ETL process performance tuning, QA testing of data This position is a full time position Required Experience: 1-2 years Location: Yokneam Illit
 
Show more...
5292921
שירות זה פתוח ללקוחות VIP בלבד
עדכון קורות החיים
לפני שליחה
משרות שנמחקו