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We are looking for a hands-on, impact-focused, and highly motivated Business Strategy Analyst. A strong candidate owns the creation and execution of business strategies to help grow , by turning data into information, information into insight, and insights into business decisions
What you'll be doing:
Play a key role developing strategic plans to meet business objectives
Identify, analyze and solve our most significant business problems and interpret data, analyze results using statistical techniques, and provide ongoing reports.
Partner with cross-functional teams (account managers, sales, product, operations) to craft and prioritize growth strategies and initiatives
Locate and define new process improvement and develop automation and manage the pipeline for new verticals and partnerships from end to end, including launch, measurement, and cross-functional scaling.
Own business planning in product and process decision making and communicate data, patterns, and trends to team members, partners, and clients.

We are looking for a Customer Solution Engineer.
The Solutions Engineer role in the Customer org is a unique hybrid of engineering, consulting and customer-facing responsibilities. It requires an understanding of our clients marketing goals and tailoring solutions to achieve those goals.
The Solutions Engineer is responsible for advising on efficiently integrating products with our client's internal systems and 3rd parties systems. He/She will be responsible for interacting with clients partners, and internal teams including Customer Success, Data Science, Professional Services, Product and R&D to ensure that clients have the solutions needed to successfully work with the platform.
The ideal candidate is highly detail-oriented with a hands-on approach, tech-savvy, and organized. They possess excellent communication and customer-facing skills and have a passion for excellence, innovation, and success. They thrive on investigating and troubleshooting technical issues, using their problem-solving abilities to find solutions.
This is not a behind the scenes role. Once trained on the platform and tools, the Customer Solutions Engineer will quickly start working directly on client projects and collaborating with our cross-functional teams, leveraging the teams best practices.
Responsibilities:
Analyze current technologies used within the company to provide optimal solutions based on the client's needs
Propose and establish a framework for necessary contributions from various departments
Work closely with internal team (Product, R&D) to design the solution based on requirements
Account for possible project challenges on constraints including, risks, time, resources and scope
Work closely with project management teams to successfully monitor the progress of implementations
Provide detailed specifications for proposed solutions
Analyze, debug, troubleshoot and proactively drive forward solutions
Master products and technologies in the domain of data integration, real-time event streaming and cloud solutions
Be the technical focal point for the entire Customer Success org
Lead calls with clients to understand their technical and business needs
Work with partners to analyze, define, and own the tech integrations to serve multiple clients