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we are the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise. our ai-powered identity security platform applies intelligent privilege controls to every identity with continuous threat prevention, detection and response across the identity lifecycle. with identity security, organizations can reduce operational and security risks by enabling zero trust and least privilege with complete visibility, empowering all users and identities, including workforce, it, developers and machines, to securely access any resource, located anywhere, from everywhere. job description
as a content strategy & ai enablement specialist, you will not own a single products documentation lifecycle. instead, you will act as a systems architect for the entire organization. your mission is to transform documentation from a collection of static, feature-based articles into a modular, workflow-driven knowledge system that is optimized for both human consumption and ai retrieval (rag).
you will be responsible for building the "content factory" of the future-designing the frameworks, taxonomies, and governed ai workflows that enable delivery pods to produce high-impact, outcome-based documentation at scale.
key responsibilities
1. outcome-based strategy & framework design
design and implement a universal framework for outcome-based documentation that aligns with customer personas and real-world journeys. develop modular content models (the "lego" approach) that allow documentation components to be reused across different products and integration patterns. harmonize cross-product integration documentation to ensure a seamless end-to-end User Experience. 2. ai enablement & governance
design and operationalize governed ai documentation workflows that assist writers in drafting, flagging inconsistencies. develop a knowledge grounding strategy (rag) to ensure ai-generated responses (e.g., via ai agents) are high-accuracy and contextually relevant. lead efforts in terminology alignment and taxonomy management to improve ai retrieval precision. 3. operational rigor & impact measurement
establish a robust measurement framework to track the impact of documentation on support ticket deflection. define and monitor key performance indicators (kpis) such as flow completion rates, case-to-doc ratios. collaborate with support, customer success, and product management to create a field-to-doc feedback loop that proactively identifies content gaps. 4. cross-functional leadership
act as a consultant to product-based delivery pods, providing them with the templates and tools needed to transform content into structured, ai-ready assets. establish processes for continuous improvement, measurement, and optimization of content performance for ai agents.

we are looking for a strategic, data-driven, and creative Social Media Manager to elevate our presence across key platforms and deepen engagement with our cybersecurity and IT decision-maker audience. This role is ideal for a digital-native communicator who combines storytelling with analytics to drive brand influence and visibility in a technical B2B landscape.
Sitting at the intersection of Brand, Influencer Marketing, and Demand Gen, youll lead our global social strategy across LinkedIn, YouTube, Instagram, and emerging platforms. Youll turn insights into impactful narratives, executive visibility programs, and real-time content opportunities that reinforce our companys leadership in the SASE category.
This role is equal parts of message and measurement-youll own the reporting framework, define benchmarks, and continuously optimize our approach based on performance data and competitive intelligence.
What Youll Do
Social Intelligence & Analytics
Lead always-on social listening across cybersecurity trends, competitors, industry influencers, and advocates.
Build and maintain dashboards to track key KPIs: share of voice, sentiment, follower growth, engagement, referral traffic, and campaign ROI.
Benchmark our companys social performance against competitors and identify whitespace for thought leadership.
Strategic Social Management
Develop and execute channel-specific strategies for LinkedIn, YouTube, Instagram, and others-aligned with corporate milestones, campaigns, analyst activity, and global industry events (e.g., RSA, Black Hat).
Ideate and manage the creation of multi-channel content including short-form video, carousels, motion graphics, quote cards, infographics, and LinkedIn newsletter.
Collaborate with regional marketing, comms, brand, and demand gen teams to develop integrated social programs and engagement tactics that drive visibility, community growth, and thought leadership.
Manage and maintain a global content calendar, ensuring consistency in voice, tone, and cadence.
Amplify blogs, media coverage, webinars, and sponsorships through strategic timing and platform-specific distribution.
Employee Advocacy Enablement
Design and scale an employee advocacy program to amplify company messaging and humanize the brand.
Develop toolkits, messaging templates, curated content, and leaderboard contests to encourage authentic employee sharing on LinkedIn and beyond.
Track and report on reach, engagement, and brand impact driven by internal participation.
AI-Enabled Content Optimization
Leverage AI tools for content ideation, copy drafting, and visual creation-while ensuring brand integrity and accuracy.
Drive experimentation through A/B testing and continuously optimize content based on performance trends.

we are looking for a Senior UX Writer.
On your day to day-
youll shape the words that shape our product - writing clear, human, and helpful copy that guides users every step of the way. Youll partner with Product, Design, and R&D to define our voice, fine-tune flows, and make every micro-moment feel intentional. Youll move fast, test often, and help turn complexity into clarity.

Were looking for a Social Media Manager (B2C) to scale the audience and revenue of multiple cross-platform products. This role will report to Team Lead Marketing.
In todays highly competitive product landscape, solid social media strategy and execution are more important than ever. We are seeking a super-talented team member who can take responsibility for the social media channels operation of various B2C products. This position offers a unique opportunity to drive growth.
So, what will you be doing all day?
Build social media communities across all the B2C products and different social media platforms.
Strategy Development: Develop and manage seasonal social media and influencer marketing strategies tailored to global markets.
Content Ownership: Plan, execute, and oversee the social media content calendar, ensuring seamless alignment with brand goals.
Daily Engagement: Monitor and manage daily social content and implement strategies to foster community engagement and increase follower interaction.
Collaboration: Work closely with creative teams to define seasonal content themes and ensure cohesive execution across channels.
Influencer Marketing: Identify, build, and manage relationships with influencers and media outlets to amplify brand reach.
Analytics and Reporting: Analyze campaign performance and provide actionable insights to optimize future strategies.
Trend Spotting: Stay up-to-date with social media trends, emerging platforms, and best practices to keep the brand ahead of the curve.

we are looking for a Knowledge Base Writer.
In your day-to-day, you will:
Work closely with Riversides Product Team to learn about new features and create supporting content, including writing and updating feature overview pages, how-to articles, as well as producing the accompanying FAQs, images, graphics, GIFs, tables, and charts.
Design the Help Center and maintain its organization and layout.
Work alongside the Support Team and Customer Success Team to understand gaps in user knowledge and areas of product confusion to define content that is needed.
Serve as the knowledge expert internally at the company, especially to our Go to Market team, answering product related questions on our internal channels.
Use tools like Figma, Zendesk, Canva, and Jira.

Were looking for a creative, driven, and organized Content Marketing Manager to support our storytelling across digital channels. In this role, youll contribute to and execute a content strategy that aligns with our marketing objectives and business goals-helping to grow brand awareness, drive engagement, and generate pipeline.

Youll write and edit a wide range of assets, manage content calendars, and work closely with teams across Product Marketing, Brand, Demand Gen, and SEO. This role requires a passion for compelling narratives, a sharp eye for detail, and the ability to manage multiple content initiatives at once.

What You'll Own:
Develop, write, and optimize engaging content assets including video scripts, blog posts, website copy, landing pages, eBooks, whitepapers, and email nurtures.
Tailor and adapt content formats for different audiences, regions, and channels (web, email, social, paid media, sales enablement), while maintaining brand voice.
Repurpose long-form content into short-form assets for email, social media, and other targeted use cases.
Collaborate with SEO, demand generation, brand, and product marketing teams to align content with campaign goals and performance targets.
Partner with designers, video editors, and freelancers to deliver high-quality, multi-format content experiences.
Use and maintain editorial calendars to track deliverables, ensure consistency, and meet deadlines.
Leverage analytics to evaluate content performance, optimize future assets, and report on key metrics.
Stay informed on content marketing trends, digital innovations, and competitor strategies to keep our content fresh and effective.

We are seeking a highly motivated Content Editor to join our team.
A motivated, innovative, and results-driven person, with strong analytical skills, and a real passion for writing and editing content.
About us
We are one of the fastest-growing sports betting and iGaming affiliate companies in the industry, specializing in experience-driven technology. Were looking for employees who are ambitious, willingly take ownership, and execute effectively - all to help power the company forward.
What will you do?
Our ideal candidate is someone who can write high-quality content, has a keen eye for editing, and can help develop and improve a variety of content assets for the content and SEO teams.
The Content Editor will be responsible for helping our team in Israel. and a team of editors in the U.S., with a variety of projects in the financial services space.

We are seeking a creative, data-driven, and business-oriented Marketing & Social media Manager to join our team. This role is dynamic and impactful, responsible for overseeing diverse marketing initiatives and driving innovative, high-performance strategies to support business growth.

Responsibilities:

Produce high-quality content, including digital writing (website, articles, posts), video materials, and innovative campaigns.
Analyze activity data, monitor performance, and generate actionable insights for continuous improvement.
Manage the companys social media presence, including content creation, audience engagement, and campaigns, with a deep understanding of platform dynamics and Facebook group activities.
Plan and execute ROI-focused marketing campaigns across leading digital platforms.
Oversee and manage media suppliers, ensuring alignment with marketing goals and effective campaign delivery.
Collaborate with internal departments to align marketing initiatives with strategic business objectives.