לוח משרות דרושים מנהל תיקי לקוחות לדוברי אנגלית

We are looking for a Strategic customer success manager.
What will you do?
Own a portfolio of 2535 enterprise (large) accounts ( both Israel & global clients) and deliver a high-touch, strategic customer success approach.
Build and execute tailored customer success plans aligned with business objectives, adoption milestones, and measurable outcomes.
Lead key customer engagements including Executive Business Reviews, roadmap alignment, technical enablement, and account planning sessions.
Champion platform adoption through multithreaded stakeholder engagement and position HiBob as a strategic partner in business transformation.
Become a trusted advisor by deeply understanding customer goals and driving long-term value through proactive success planning.
Collaborate cross-functionally with Product, Sales, Marketing, Services, and Development teams to represent the voice of the customer.
Support growth by identifying upsell and cross-sell opportunities, partnering with Account Managers on deal strategy and Renewal Managers on retention planning.
Monitor customer health using data-driven insights to mitigate churn risks and sustain high levels of customer satisfaction and net retention.
Promote customer advocacy by aligning platform value to strategic outcomes and fostering long-term relationships.
Maintain detailed and up-to-date account documentation, including stakeholder maps, strategic success plans, and engagement materials.

Required Account Executive - iGaming
The Account Executive position is a dynamic and essential client-facing role that collaboratively interacts with prospects and internal teams to generate new business and build the client portfolio. The Account Executive is a valuable member of the Sales team, and the position brings with it an excellent opportunity to learn and grow within a lively and rapidly expanding company.
A leading customer relationship management (CRM) platform, is embarking on an exciting journey to explore new markets and expand its global footprint. As part of this ambitious initiative, we are seeking an enthusiastic and experienced Account Executive to join our dynamic team. This role offers a unique opportunity to play a pivotal role in driving our growth strategy forward, leveraging your expertise to identify and capitalize on new business opportunities. If you thrive in a fast-paced environment, possess a proven track record of exceeding sales targets, and are passionate about pioneering innovative solutions, we invite you to join us on this exhilarating adventure.
Responsibilities:
Own the full sales cycle from lead to close, including discovery, product demos, proposal development, and contract negotiation.
Build and maintain strong relationships with mid-market and enterprise prospects, acting as a trusted advisor throughout the buying process.
Understand and clearly articulate our value proposition, capabilities, and differentiators to various stakeholders (marketing, product, tech, and C-level).
Collaborate with internal teams (Marketing, Sales Development, Solutions Engineers, and Customer Success) to drive pipeline growth and close strategic deals.
Manage a robust pipeline of opportunities and forecast revenue accurately using CRM tools (e.g., Salesforce).
Lead in-person and virtual presentations tailored to the prospects business needs and industry vertical.
Stay up to date on the latest trends in CRM Marketing, AI-driven personalization, customer retention strategies, and the competitive landscape.
Represent us at industry events, conferences, and webinars as needed.
Continuously seek ways to improve sales effectiveness and contribute to the evolution of sales strategies and best practices.
Maintain a consultative sales approach rooted in transparency, value, and partnership.

We are looking for a Program Director.
Job Descriptions:
Responsible for leading a big program or a number of smaller projects to success in terms of delivery of the agreed scope within the agreed timeline and the adequate quality, with full customer satisfaction.
Implementation of an insurance software package.
Project budget and planning management.
Managing the relationship with the customer.
Managing internal stakeholders.
Coordinating the various subcontractors contributing to the project.
Projects risk analysis management and mitigation.
Be involved in process improvements and highly focused on quality.

We are looking for a Account Executive.
As an Account Executive (AE), you will play a pivotal role in driving revenue growth by acquiring new customers and expanding our existing client base. You will be responsible for managing the entire sales cycle, from prospecting to deal closure. The ideal candidate is a self-motivated, results-oriented individual with a proven track record in B2B sales and a passion for technology-driven solutions.
Key Responsibilities:
Prospect, identify, and qualify leads through various channels, including cold outreach, referrals, networking, and inbound inquiries.
Conduct in-depth needs analysis and discovery meetings to understand prospects needs, challenges, and business objectives.
Collaborate with cross-functional teams, including product, marketing, and customer success, to ensure a seamless customer experience and maximize opportunities.
Manage a robust pipeline of opportunities and accurately forecast sales projections.
Build and maintain strong, long-lasting customer relationships by providing exceptional service and support.
Stay up-to-date with industry trends, competitive landscape, and emerging technologies to effectively position offerings.

we are seeking a results-driven Inside Sales Manager to join our growing sales team and support our global growth. The individual will play a pivotal role in expanding the company's client base by identifying potential prospects, promoting Incident Response Retainer (IRR) offering and closing business with new clients.
The ideal candidate will drive growth through targeted outbound prospecting efforts, using cold emails, calls, and social media outreach. Next, the ideal candidate will exercise sales practices to close IRR business with qualified prospects, while meeting assigned sales quotas.
The ideal candidate is proactive, data-driven, and an excellent communicator with the ability to work both independently and collaboratively with sales and marketing teams to drive business success.
Key Responsibilities:
Develop targeted prospecting lists, to identify and develop new business opportunities and establish relationships with prospective clients.
Conduct outbound prospecting via email sequences, calls, and social media to lists of prospects.
Exercise inside-sales practices to sign up Incident Response Retainer clients.
Liaise with the client leadership team in pursuit of additional service opportunities of new accounts.
Consistently achieve assigned sales quota.
Continuously refine and improve messaging and written materials for outreach.
Track and report progress and key metrics to management.

DESCRIPTION Growing at an amazing speed in the hottest SaaS category of our generation, Were on a mission to revolutionize how marketers, writers, and innovators create their marketing content. we are creating the worlds leading GenAI content performance platform, based on 10 years of experience working with the biggest publishers and brands globally.
With tools like ChatGPT and Gemini taking the world by storm, its clear that the spotlight is now shining on the Generative AI space. However, its ultimate hurdle is now a self-compounding problem: with infinite options for messaging now available to all marketers How do we know what will actually work? Weve built the brain behind all marketing messaging, no matter where it lives and how you create it (with AI or not). And now were looking to you to help change the world with us!
What were looking for Were looking for a Strategic Account Executive to join our team. Reporting directly to our Head of Sales, youll have a direct impact on our ability to work with the biggest brands and Enterprise companies on earth, In addition, youll own the full sales lifecycle: from prospecting, discovery, organizational navigation, to closing and nurturing accounts for wall-to-wall adoption. Responsibilities: Own a quarterly revenue quota with monthly bookings goals Schedule and conduct demos that leave audiences with a surprisingly helpful experience Facilitate smooth hand-offs to our customer success team to nurture maximum adoption, retention, and growth across your accounts

Were looking for an experienced and ambitious Account Manager to join our growing team.
Responsibilities
Manage a close relationship with our players on a daily basis.
Support our players and constantly engage with them.
Keep track and monitor the players activity on a daily basis.
Work with all aspects of the game studio: fully understand Economy, Product, Monetization, features, machines, etc.
Build and deliver ongoing content, promotions and activities - where the KPI is to bring players to their next level.
Collaborate with cross-functional teams to drive players' activity growth.