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The Customer Engineer serves as the technical bridge between Koi engineering and our company's customer-facing teams, enabling Domain Consultants and support teams to successfully run POVs, deploy Koi, and support customers at Job Description
We are looking for a highly technical and customer-focused Customer Engineer to join the Koi team. This role operates at the intersection of engineering, support, and pre-sales solutions, and is critical to scaling Koi across our company.
As a Customer Engineer, you will sit closely with the Koi engineering team and develop deep expertise in Koi's architecture, capabilities, and roadmap. You will enable Domain Consultants (DCs) to effectively run Proof of Value (POV) engagements, and empower support teams to deliver high-quality service to customers using Koi. In this role, Customer Engineers translate live customer issues into actionable engineering fixes, taking full ownership of the bug-resolution lifecycle and the safe deployment of updates directly to customers.
Key Responsibilities
Act as a technical bridge between Koi engineering and our company customer-facing teams
Own the end-to-end resolution of technical issues, from diagnosing complex bugs to managing their seamless deployment to customer environments.
Develop deep expertise in Koi's product, architecture, and internal systems
Enable Domain Consultants (DCs) to successfully run POVs, including deployment, troubleshooting, and demonstrating value to customers
Support our company support teams in diagnosing and resolving customer issues
Build internal tools and systems that allow DCs and support teams to answer questions and perform initial triage independently
Improve scalability by reducing dependency on engineering for routine support and POV-related issues
Own or lead triage of the most complex and high-impact customer issues
Partner with engineering to identify root causes and drive long-term fixes
Identify recurring friction points in POVs and customer deployments, and work to eliminate them
Contribute to internal documentation, troubleshooting guides, and playbooks
Impact:
Provide the team with seamless technical resolutions to unblock customer issues
Increase success rate and quality of POVs led by Domain Consultants
Improve customer onboarding and time-to-value for Koi
Reduce escalation load on engineering teams
Improve overall customer experience and product reliability.

As part of your role, you will design, implement, and deploy products and infrastructures that will directly increase our stability and quality while reducing our time to market. You will have end-to-end ownership from individual development environments and SCM/Build/CI servers to our production system on AWS.
Your Impact:
Design and manage Continuous Integration/Deployment Services, including build, packaging, and deployment.
Design, document, implement, and maintain scripts to enhance current and future build and release processes.
Incorporate new development projects into existing build structures.
Continually evaluate tools and technologies to improve the overall release process.

As our Principal Architect for Identity Governance and Administration (IGA), you will be the visionary lead for our identity lifecycle management, compliance, and access control strategies. You will design the integration approach between company services and IGA, as well as between on-prem applications and the IGA cloud service, strengthening overall IGA capabilities and improving scalability.
Your Impact
Lead the architectural vision and strategy for the Identity Governance and Administration (IGA) platform.
Design and oversee the integration architecture between internal services, on-prem applications, and the IGA cloud service.
Drive the enhancement and scalability of IGA capabilities across the enterprise.
Lead proof-of-concept (POC) projects and hands-on technical exploration to introduce new technologies and advance the product architecture.
Act as a collaborative technical leader, mentoring team members and working constructively with peer architects to advance shared goals.
Anticipate, assess, and mitigate technical risks while balancing architectural excellence and business priorities.
Work with product and business stakeholders to align the architectural roadmap with company objectives.

We are looking for a talented and experienced Sr Staff Software Engineer to join our dynamic Data & AI Platform team. Our organization provides cutting-edge services utilized by both internal teams and external customers. The ideal candidate will be responsible for defining and implementing best practices, working on edge technologies on the cloud, and ensuring high ROI on deliverables across all stages of the Software Development Life Cycle (SDLC).
Your Impact:
Define and implement best practices for the R&D platform.
Collaborate with internal and external stakeholders to understand requirements and deliver high-quality solutions.
Work on edge technologies and cloud platforms to enhance our services.
Participate in all phases of the SDLC, including design, development, testing, and deployment.
Ensure high ROI on deliverables by optimizing processes and solutions.
Share knowledge and best practices across the company to promote a culture of continuous improvement.

We're looking for Full Stack dev. versed in Ruby on Rails to join our R D team, working at the forefront of life science research platforms. If you are passionate about high quality code, software design and modern web technologies, your place is with us. You will work with an agile team and create the best platform, for researchers and laboratories.
designing and implementing future releases of Labguru, and developing the platform APIs.
:Responsibilities
Design and implement new features
Develop and maintain platform APIs.
Write expressive code following TEST -driven and iterative development practices.
Contribute to building a scalable service deployed as multi-tenant SaaS, single-tenant SaaS, and on-premise.
Support secure development practices, scaling, and performance optimization

We are looking for a Staff QA Architect to join our elite team, contributing to the development of one of our strategic products for Cloud Security.
In your role, you will be responsible for developing and maintaining high-quality work procedures, leading the team to achieve better quality.
You will be involved in the full feature lifecycle - from gathering requirements with the product team to release - ensuring quality at every stage, including bug management and observability and defining QA work procedures, guidelines, and designing the entire testing process.
The ideal candidate will be responsible for leading quality activities across solution-level features, ensuring the highest standards of quality are met. This role requires a proactive individual with excellent leadership and communication skills, capable of driving quality initiatives and fostering a quality-focused mindset within the organization.
Comprehensive understanding of the product's functionality, target use cases, and the value it delivers to customers.
Lead the quality efforts across multiple interfaces with a proactive and assertive approach, serving as the key point of contact for all quality-related matters.
Define, implement, and manage QA processes, promoting a quality-driven culture and managing the quality backlog.
Define the overall testing strategy and tooling stack across integration, regression, and load/performance testing.
Drive an automation-first approach - collaborating with developers to ensure code is testable and observable.
Lead root-cause analysis for escaped bugs and define improvement actions.
Own CI quality metrics and dashboards (e.g., build stability, test flakiness, regression coverage).
Influence decisions regarding test environments, mocks, test data, and production parity.
Collaborate with the centralized quality group to ensure E2E test coverage.
Quality Point of Contact: Serve as the primary point of contact for quality-related matters concerning the unit or the cross-group feature.

AppSec is the cloud security platform for developers. By leveraging automation and delivering security-as-code, AppSec empowers teams to find, fix, and prevent security risks in application code and infrastructure as code.
We are looking for a talented Backend-oriented engineering manager who is excited about cloud and code security, new technology and architecture, about building something new that will become a core part of the product offering, and about high-performance large-scale systems. We are looking for someone who is not afraid to create, challenge and change processes to improve the way things are while balancing important new features that are time-sensitive.
Your Impact
You will have a major role in the development of core parts of our product, making our product a one-stop-shop for tools that help developers avoid security mistakes. You will also help the team continue to build the product, grow and develop your people.
Leading a team of software developers, focusing on the products core.
Working with your counterpart PM to define the scope and phases that will help to achieve the best effort vs value balance
Leading design review sessions, identifying technical bottlenecks and overpowering features when obstacles are discovered
Join the development life cycle and be hands-on
Introducing and improving the engineering practices on the team - from planning to retrospective - from testing and CI/CD to design principles
Hiring the best talent for the team, as the team is expected to continue growing.
Build a collaborative team and personal development plans for each team member.

We are a strong, fast-moving group developing advanced solutions in some of our companys most innovative areas - the Cortex Platform. Were looking for an exceptional Senior Frontend Engineer with deep technical skills and a passion for creating exceptional user experiences. Youll join a team that values clean, scalable architecture and high-quality code, working closely with product, UX, and backend teams to deliver impactful features that protect our customers from evolving cyber threats.
Key Responsibilities
Design and develop next-generation, scalable frontend applications on the Cortex platform.
Lead the development of key frontend components, taking ownership from conception through to deployment in a dynamic, agile environment.
Proactively collaborate with UI/UX experts, product managers, and backend engineers to translate complex requirements into visionary cybersecurity products.
Research, design, and implement sophisticated and complex data visualization solutions to make security data understandable and actionable.
Uphold high standards for code quality and architecture through rigorous code reviews, automated testing, and advocating for frontend best practices.
Mentor junior engineers and contribute to a culture of continuous learning and technical excellence within the team.
Analyze and optimize application performance to ensure a responsive and seamless user experience for our customers.

As a Senior UX Designer, you will own and drive the end-to-end design process for our products. You will turn complex technical challenges into simple, intuitive, and beautiful user experiences. Working closely with Product Managers and Engineers, you will iterate quickly based on feedback and act as a strong advocate for the user to influence product decisions.
Key Responsibilities
Own and drive product design from concept to completion, including user flows, high-fidelity UI, and reusable components.
Translate complex product challenges into simple and intuitive user experiences.
Work closely with Product Managers and Engineers in a fast-paced, highly collaborative environment.
Iterate quickly on designs based on feedback from users, data, and internal teams.
Influence product decisions through strong design thinking and user advocacy.

If you are an innovator at heart and passionate about redefining how organizations secure modern environments end-to-end, we're looking for you. This is an opportunity to join an exceptional group of researchers working on a startup-level product within the largest security company, helping revolutionize how organizations protect their Kubernetes and hybrid cloud environments.
Key Responsibilities
Contribute to a team of talented security researchers focused on defending organizations as they transition from on-premises data centers to modern cloud and Kubernetes infrastructure.
Drive the execution of research initiatives to uncover novel techniques for detecting and responding to sophisticated attacks targeting hybrid and cloud-native environments.
Define and prioritize detection use cases, relevant datasets, and innovative analytic approaches combining runtime visibility and posture management across diverse platforms.
Stay up to date with the latest attacker methodologies, APT campaigns, and TTPs to ensure our detection capabilities stay ahead of evolving threats in both legacy and cloud contexts.
Simulate real-world attacks and perform deep behavioral analysis to inform and validate detection content.
Collaborate across engineering, product management, and go-to-market teams to deliver impactful security solutions.
Share insights with the security community through blogs, conference talks, and publications.

We are looking for a driven, technically curious Staff Backend Developer to join a cutting-edge team focused on Agentless Scanning within Cortex Cloud, our company's next-generation cloud security platform. Based in our Tel Aviv (TLV) office, you will be at the forefront of cloud security innovation. Our team's mission is to help Cortex Cloud customers discover, understand, and fix security vulnerabilities in their workloads across all major cloud providers. This role is ideal for a proactive engineer with a strong "can-do" attitude, a passion for solving complex technical problems, and a desire to grow rapidly alongside experienced mentors. If you love digging into backend systems and want to see your code directly impact global enterprise customers, we want to hear from you!
Your Impact
Hands-on Backend Development: Contribute to the design, development, testing, and deployment of features and core components within the Agentless domain.
Feature Ownership: Collaborate closely with senior team members and partners across Cortex Cloud to deliver high-quality features from inception to production.
Customer-Centric Problem Solving: Help build robust solutions that address the day-to-day security challenges faced by our customers.
Continuous Learning & Collaboration: Actively participate in team-wide engineering practices, including code reviews, technical discussions, and agile processes, to continuously elevate your skills.

We are looking for a Senior UX Designer to join our Prisma Browser team in Tel Aviv. As part of this team, you will be designing the market-leading Secure Enterprise Browser. A product that is fundamentally redefining how security and productivity coexist.
Why this is a unique design challenge: Prisma Browser offers a rare opportunity to design for two distinct, high-impact personas within a single product ecosystem:
The Enterprise Admin: You will design sophisticated, data-rich management consoles that provide zero-trust access, threat prevention, and advanced analytics. Your challenge is to make complex security policies intuitive and actionable.
The End User: Because the browser is the primary tool for modern work, your designs will impact the daily workflow of millions. You will be tasked with integrating deep security mechanisms (low-level security, data protection) into a seamless, high-performance browsing experience that feels invisible yet empowering.
What youll do:As a Senior UX Designer, you won't just deliver mocks; you will be a strategic partner in defining the product vision. You will own the end-to-end design process, from conducting deep user research to untangle complex security workflows, to crafting high-fidelity, polished interfaces. Youll collaborate closely with engineering and product leadership to ensure that "Enterprise Security" no longer means "clunky UX," but rather a world-class, seamless experience.
Key Responsibilities
Design the products visual language, interaction patterns, and overall user experience to meet high standards of usability and aesthetics.
Collaborate with product management and engineering to define user scenarios, stories, and priorities, ensuring design excellence is upheld throughout the development lifecycle.
Define and create innovative UX concepts grounded in a deep understanding of end-user needs, workflows, and pain points.
Organize, contribute to, and maintain a scalable design system to ensure consistency and efficiency across the product portfolio.
Create visually polished, production-ready design components that align with our established design system and brand guidelines.
Work collaboratively with engineering teams, providing clear guidance and detailed specifications to ensure designs are implemented accurately.
Proactively collaborate and exchange information with cross-functional teams to accomplish shared objectives and ensure design alignment.

CyberArk is looking for a Senior Product Owner to join our CORA (Generative) AI group. We build AI agents, frameworks and shared infrastructure that power GenAI capabilities across the company, enabling CyberArks product lines to adopt agentic workflows safely, reliably, and at scale.
As the groups Senior Product Owner, you will bridge the gap between emerging AI technologies and production-grade reality. You will own the roadmap for embedding agentic AI solutions across the company, balancing product impact with long-term architectural excellence. Collaborating closely with Product Managers and Engineering, you will define how agent-based intelligence can best serve our diverse product lines, while driving the development of both shared infrastructure and bespoke agentic solutions throughout the entire lifecycle - from ideation and implementation to deployment and evaluation. Your goal is to gradually build a platform that empowers every CyberArk product to adopt AI safely, reliably, and at scale.
Enable the Ecosystem:Treat other CyberArk product teams as your customers. Deeply understand their product landscapes to ensure our AI platform is flexible enough to support their unique functional needs while maintaining its robustness and architectural integrity.
Architect the Agentic Roadmap:Translate high-level product and engineering vision (the Why & How) into a concrete plan (the What & When) - forming a prioritized backlog of actionable epics, user stories, and functional specifications that guide the R&D team towards building the platform.
Strategic Liaison:Serve as the primary authority for stakeholders outside the development group, providing deep clarity on platform capabilities, framework logic, and how architectural changes will impact the broader product ecosystem.
Tactical Orchestration:Partner daily with R&D to steer the development process - supporting sprint planning, refinement, and high-quality delivery, resolving functional ambiguities, adapting the plan to real-time technical/product insights, and ensuring the team maintains high velocity while staying aligned with the strategic vision.
Champion Iterative Value:Foster continuous feedback loops between stakeholders and technical teams to enable rapid iteration and deliver meaningful value.

As a Principal Engineer SQA, you will be collaborating with a SaaS development team that use the latest technologies in continuous delivery to secure the top enterprises in the world. You will gain a deep understanding of the product's functionality, target use cases, and the value it provides to customers.
Your Impact
Serve as the senior QA professional in the R&D team.
Commit to the quality of all released content.
Take an active role in process inspection and continuous improvement.
Actively track team tasks, analyze testing needs, and define QA activities and ownership.
Plan, define, and execute tests as part of team QA related activities.
Analyze and challenge existing testing coverage, both manual and automated.
Create test plans to determine the steps needed to increase confidence in product quality.
Monitor the test and production environments, using DevOps tools.
Assimilate appropriate QA activities within every step of the SDLC.
Define, implement, and manage QA processes, including test plans and procedures.
Actively participate in feature testing during development to ensure adherence to specifications and quality standards.
Efficiently analyze logs and reproduce customer issues for quick resolution.
Maintain and prioritize open issues and bugs to ensure effective tracking and resolution.
Design and execute automated tests, manage test environments, and develop tools to improve testing efficiency and coverage.

We are looking for a talented Senior Product Designer to join our Platform Core team. As a key member of our team, you'll help shape the future of our product used by thousands of users. In this role, youll drive the design of core product experiences from concept to execution, solving complex design problems. Youll work closely with cross-functional teams to shape product strategy, elevate the user experience, and ensure cohesive, high-quality design across every touchpoint.
Key Responsibilities
Lead the design of end-to-end product experiences, from early discovery and user research to high-fidelity design and final implementation.
Translate complex problems into elegant, user-friendly solutions that deliver real value to our users.
Collaborate closely with product managers, engineers, and other partners to shape product strategy and define the user experience.
Use data, research, and empathy to inform design decisions and continuously iterate on features.
Create and maintain high-quality design deliverables in Figma, ensuring clarity, consistency, and scalability across the product.
Advocate for design excellence and consistency across the product, ensuring high visual and interaction quality.
Support other designers through feedback and collaboration, contributing to a strong, inclusive design culture that empowers others.