IT Support Engineer (Identity & Endpoint Focus) – Tel Aviv (On-site) We are looking for a sharp, hands-on IT professional to join our team. This is not a classic Help Desk role, but a position combining advanced support with system-oriented work, focused on Identity, Endpoint Management, and modern IT environments.
Responsibilities
* Work on IT projects alongside support tasks, including user lifecycle and system implementations
* Manage Identity and Access systems such as Okta and Microsoft Entra ID
* Handle MDM and Endpoint Management processes, including device enrollment, compliance, and policies
* Work with platforms such as Microsoft Intune or similar tools
* Support and manage Google Workspace environments
* Troubleshoot issues across macOS and Windows devices
* Support authentication flows, including MFA and Conditional Access
* Assist with endpoint security practices such as BitLocker (advantage)
Requirements: * 2–3+ years of hands-on experience in IT Support / Help Desk / System roles
* Experience working in a technology company (startup or SaaS environment) – required
* Strong understanding of Identity Management concepts (users, permissions, access flows) – required
* Practical experience with MDM / Endpoint Management (Intune or similar), including device enrollment
* Experience supporting MFA and authentication-related issues
* Familiarity with Okta or Entra ID – strong advantage
* Strong troubleshooting skills and the ability to independently investigate and resolve issues
* High level of ownership, curiosity, and a proactive approach The Role
* Full-time, on-site in Tel Aviv (5 days a week)
* Part of an 8-person IT team
* Fast-paced environment with strong learning and growth opportunities
If you are looking for a role that goes beyond traditional support and allows you to work with modern Identity and Endpoint technologies, we would be happy to connect.
This position is open to all candidates.