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Required Principal Engineer Software.

The team is responsible for developing and improving our Linux anti-malware prevention. This includes having top-notch knowledge about the latest malware families in the wild, Linux internals, different attack frameworks and hacktools. As part of this, the team analyzes customer data and issues to prevent malicious activities in our customer's environment, and help to improve the product.
Key Responsibilities
Research and analyze malware and keep up-to-date on the most recent tactics and techniques used in the wild
Create behavioral-based protection that enhances our product's coverage
Leverage Palo Alto Networks massive collection network to identify coverage gaps and emerging threats
Assist in the design, research, evaluation and implementation of new security technologies and features
Work in close coordination with other teams, including both development and other research teams, as well as support, sales and other cross-functional teams.

, we are seeking a Senior Staff Fullstack Engineer to join our Shared services team. We build core backend services that power the modernization of our identity security products - shared services that multiple domain teams depend on. We leverage AI throughout our development process, move fast, and ship often.
In this role, you will design and implement robust backend services using AWS serverless architecture while building modern web applications. Embedded within a collaborative, cross-functional team, you will embrace our AI-driven Software Development Life Cycle (ASDLC) to deliver high-performance, secure solutions.
We are looking for a passionate engineer with exceptional interpersonal skills to help us achieve our ambitious engineering goals.
Responsibilities:
Design and implement backend services in Python on AWS serverless infrastructure
Design and consume RESTful APIs connecting distributed microservices
Build modern web UIs using React and TypeScript
Leverage AI tools throughout the development lifecycle to accelerate delivery
Be a member of a highly talented cross-functional development team in an agile oriented environment
Participate in continuous and iterative engineering cycles, emphasizing code quality, supportability, scalability, and performance
Collaborate with domain teams to define API contracts and integration patterns.

Lead the design, implementation, and management of security controls across three critical domains: Endpoint Security, Identity & Access Management, and AI Security, safeguarding Palo Alto Networks' global infrastructure with a Zero Trust approach.
Key Responsibilities
Design, build and implement enterprise security capabilities to protect Palo Alto Networks global infrastructure
Develop strategies to maintain security architecture, prevent unauthorized access, and ensure identity governance across the enterprise
Establish, maintain, and enforce hardened security baselines for Endpoints, Identity, and AI tools
Lead AI security governance, define controls, policies, and threat models for safe enterprise adoption of AI tools and models
Evaluate and secure AI-related data flows, including prompt injection risks, model access controls, and data exfiltration vectors
Implement and manage Identity Security, Endpoint security, and Access Management capabilities with a Zero Trust approach
Design and enforce endpoint hardening strategies across managed and unmanaged devices, endpoint DLP controls, drive mobile security and BYOD posture management
Be the first customer for Palo Alto Networks products and provide practitioner feedback to the product teams
Perform threat modeling and security architecture reviews for complex enterprise systems, infrastructure, and third-party integrations
Work with Security Operations team to investigate identity and endpoint breach incidents, identify root cause and provide appropriate remediation or risk reduction plans
Collaborate with legal and governance, risk and compliance (GRC) teams to ensure adherence to Identity and data protection regulations
Evaluate ongoing practices and procedures, technical documentation, and diagrams for appropriate security measure maturity and effectiveness
Lead hands-on POCs and technology evaluations with rigorous benchmarks; champion adoption with a collaborative team mindset
Be a strong thought leader and clearly communicate and build support for your ideas.

Join the Cortex team as a Principal Backend Engineer and own the backend strategy for our integrated detection and response engine. You will be responsible for transforming raw endpoint, network, and cloud data into actionable intelligence, using AI-driven techniques to dramatically reduce false positives and focus our defense on what truly matters: stopping the worlds most critical threats.
Key Responsibilities
backed by the massive scale and resources of a global leader, to architect and scale a world-class data infrastructure capable of processing billions of events per second in real-time.
Integrate state-of-the-art AI technologies to transform raw telemetry from the industry's leading cyber products into high-fidelity, actionable intelligence.
Own the end-to-end software development life cycle, from conceptualizing complex distributed systems to deploying high-performance code, building AI-augmented systems that are fast, maintainable, and resilient.

As a highly motivated and customer-focused Senior Technical Support Engineer on the global Cortex XSIAM support team, you will provide first-class technical support to our customer base. You will manage incoming inquiries, escalations, and technical issues, working closely with technical account managers to understand client environments and business objectives. Your role is to proactively mitigate risks, resolve complex technical issues, and collaborate with developers to create permanent solutions, ensuring a superior customer experience.
Key Responsibilities
Respond to user-reported issues in adherence to established Service Level Agreements.
Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions.
Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise.
Identify the area of fault (code, environment, or configuration) and work with the appropriate teams to implement the fix.
Provide timely feedback into the development process on customer-reported product problems.
Document actions to effectively communicate information internally and to customers.
Facilitate root cause investigations and manage the implementation of corrective and preventative measures.