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About the Role:
We are looking for a highly motivated International Technical Support Specialist to provide top-tier support to customers worldwide via email, Zendesk ticketing system, and phone calls. In this role, you will handle complex technical issues, analyze logs, and develop a deep understanding of SaaS workflows. The position requires strong analytical skills to perform Root Cause Analysis (RCA), deliver creative solutions, and clearly communicate technical explanations in English - including guiding users in cases of incorrect usage.
Key Responsibilities:
Ticket Management: Manage support tickets using Zendesk, ensuring full documentation and adherence to SLA (Service Level Agreement). Technical Troubleshooting: Analyze log files and use tools such as Elasticsearch, Kibana, or similar platforms to identify and resolve issues. Root Cause Analysis: Diagnose whether issues stem from system bugs or user errors, including proper documentation in bug tracking systems. Collaboration with R&D: Open and manage bugs in Azure DevOps, including attaching logs, screenshots, and detailed technical information. Customer Communication: Provide clear, professional responses in English, including technical explanations, guides, and references to the Knowledge Base. Documentation & Knowledge Sharing: Maintain and update FAQs, create user guides, and support internal knowledge transfer across teams. Escalation Management: Escalate complex issues to higher-tier support when necessary.

Primary Function of Position: Lead New Product Introduction (NPI) processes, transitioning new products from development to production, while meeting quality, cost, and schedule targets. Roles and Responsibilities: Manage and lead NPI projects from development through mass production Coordinate cross-functional interfaces: Engineering, Manufacturing, ATE, Quality, Procurement, Logistics, and Marketing Build project plans, track milestones, and manage risks Manage subcontractors for NPI manufacturing Lead end-to-end transfer processes from development to production (Transfer to Production) Drive process improvements and implement work methodologies Ensure compliance with quality and cost targets

The Asia EMS Project Manager is responsible for managing and controlling all operational aspects of the company’s EMS partners in Asia. This is a hands-on, execution-focused role, serving as the primary operational interface between ACS and its Asia-based EMS subcontractors. The role ensures accurate planning, reliable execution, on-time deliveries, and fast resolution of operational, technical, logistical, and commercial issues, in close collaboration with internal stakeholders. Key Responsibilities
* Serve as the primary point of contact with Asia EMS subcontractors for all operational issues, including supply chain, commercial, quality, procurement, technical, IT, and logistics topics.
* Build and maintain forecasts and production plans aligned with company demand.
* Own and control the EMS production plan, ensuring execution against agreed schedules and delivery commitments.
* Identify gaps and risks and drive corrective actions to closure with EMS functions.
* Coordinate and lead resolution of cross-functional issues together with internal teams, including Engineering, Quality, Supply Chain etc.’

abra SAP Department is seeking for an SAP CRM Consultant. We are looking for a skilled SAP CRM Functional Consultant with strong business understanding and hands-on implementation capabilities to join the Digital & CRM domain in a leading retail and energy organization. The role focuses on implementing, configuring, and supporting SAP CRM On-Premise solutions while working in a complex, enterprise-scale environment that impacts large-scale customer experience and digital journeys. This role requires strong functional SAP CRM expertise, proven ability to lead end-to-end processes, and the capability to translate business needs into system solutions, specifications, and actionable deliverables across multiple stakeholders. A full-time position, based in the Sharon area, Israel. Key Responsibilities:
* Implement and maintain SAP CRM On-Premise solutions in alignment with business requirements
* Analyze and define end-to-end business processes across customer service, sales, and digital CRM journeys
* Lead projects and tasks from requirements gathering through design, implementation, and production rollout
* Write functional specifications and work closely with development, integration, QA, BI, and infrastructure teams
* Provide ongoing production support, troubleshooting, and resolution of system issues
* Work with multiple internal stakeholders and external system interfaces
* Support and guide users while ensuring system stability and continuous improvement
* Drive process optimization and business efficiency initiatives across CRM domains

XM Cyber is a global leader in hybrid cloud security. XM Cyber brings a new approach that uses the attacker’s perspective to find and remediate critical attack paths across on-premises and multi-cloud networks. The XM Cyber platform enables companies to rapidly prioritize and respond to cyber risks affecting their business-sensitive systems. We are looking to hire a Senior QA Automation Engineer to join our team at this exciting stage of our companys growth. What You’ll Do Architect & Build: Lead the design of automation frameworks focusing on Component Testing and E2E flows Cloud Integration: Orchestrate automated test environments that deploy our services onto AWS using Docker (and ideally K8s Pipeline Ownership: Fully integrate test suites into our GitHub Actions CI/CD pipelines. Strategy & Mentorship: Create comprehensive test plans and mentor junior/mid-level team members on automation best practices. API Excellence: Maintain and expand our Rest Assured API automation suite.

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond to benefit the patients we serve. We are a dynamic, fast-paced company operating in over 34 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! The Sales Team Lead is responsible for managing a field and office-based sales team, selling products to physicians. The role includes leading daily hands-on commercial activities and closely managing and motivating the team to achieve strong sales performance.

Responsibilities:

* Clear understanding of team dynamics and people management skills with the ability to motivate, engage, and drive performance within the team.
* Lead and manage the team to achieve and exceed revenue and growth targets.
* Execute and adapt sales plans based on defined business strategy.
* Maintain a strong hands-on presence, actively supporting sales activities, customer meetings, and deal execution.
* In-depth understanding of the market, market trends, and competitors.
* Monitor performance, provide feedback, analyze results, set priorities, and drive continuous improvement.
* Coach, train, and develop team members to strengthen their capabilities and professionalism.
* Build strong customer relationships and ensure high levels of customer satisfaction and retention.
* Identify new business opportunities, including customer analysis, upselling, cross-selling, and market expansion.
* Meet annual sales, budget, and expense targets.
* Collaborate closely with management, product manager, and customer success to align commercial activities and targets.
* Participate in conferences and workshops in Israel and abroad.

City:
Petah Tikva