We help enterprises and service providers empower their data -driven competitive advantage at scale. We are a leading provider of enterprise-class Storage solutions. The companys software-focused architecture delivers sub-millisecond latency, full availability, and scalability with a significantly lower total cost of ownership than competing Storage technologies. We are looking for a JIRA Expert to support our R&D, Product, DevOps and support teams by optimizing our use with the system. Are you passionate about process efficiency, automation, and enabling agile delivery at scale? Your place is with us.
Responsibilities:
* Act as the companys Jira data Center Administrator, owning the configuration, maintenance, and optimization of the Jira data Center platform.
* Administer and configure JIRA and Confluence Software to support Agile delivery across multiple development teams.
* Design and maintain workflows, custom fields, screens, and automation rules to optimize productivity.
* Collaborate closely with engineering and product teams to translate business requirements into JIRA configurations.
* Manage integrations between JIRA, Confluence, Gitlab, and CI/CD tools such as GitLab or Jenkins.
* Develop dashboards and reports to track sprint progress, KPIs, and release metrics.
* Maintain system security, roles, and permissions in alignment with organizational policies.
* Support end users and provide training to ensure consistent and efficient tool usage.
Requirements: * At least 3 years of hands-on experience as a JIRA Administrator on on-prem environments (Jira data center).
* Strong understanding of Agile frameworks (Scrum, Kanban, SAFe).
* Proven experience designing and maintaining complex JIRA projects and workflows.
* Experience working with MySQL databases
* Experience with JIRA integrations for CI/CD, DevOps, or TEST management tools - an advantage.
* Excellent communication and collaboration skills with both technical and non-technical stakeholders.
* Knowledge in Groovy or other scripting languages - advantage.
About us
Our enterprise Storage portfolio provides global Fortune 500 enterprises and service providers with best-in-class solutions for primary Storage, next-generation data protection, disaster recovery, business continuity, and cyber resilience. Our acclaimed InfuzeOS is the one of the most flexible and complete enterprise software-defined Storage architectures in the industry. We recently announced powerful enhancements, an extensive expansion, and the dynamic evolution of our award-winning G4 enterprise cyber and AI Storage solutions! Not only have we won 22 awards in the first half of 2025, but has also been a 7-time winner of the Gartner Peer Insights Voice of the Customer Award for Primary Storage and we can go on, and on, and on!
This position is open to all candidates.