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We are looking for a Workshop Supervisor.
Our Workshop Supervisors are the front-line leaders of our Service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations as well as proactively developing team members to reach their full potential. We hire leaders who want to run a service business and be a part of our critical mission to accelerate the worlds transition to sustainable energy.
Our Workshop Supervisors consistently deliver excellent results across both people leadership and business operations. To succeed , you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand.
מה תעשו:
Supervise the health and safety compliance across the center, setting the tone and always leading by example
Oversee and lead a team of service technicians to achieve results and set targets.
Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching, identifying training needs, and driving their development.
Plan, prepare and distribute work based on skill level, capacity and resource
Monitor performance consistently and be responsible for quality within your team, reporting progress to management daily, together with any specific incidents
Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfully
Responsible for tooling inventory management, cost controls, and tool orders
Ensure that work standards and available procedures are up-to-date accurate and that all work

We are looking for a Service Manager.
מה תעשו:
Inspire and lead all individuals at your location, to create top talent and future leaders of the company.
Coach and mentor your team for successes, recognizing their strengths and growth areas to achieve individual and operational growth
Provide your team with the right tools to succeed, eliminate any roadblocks, and lead by example to show what good looks like, meeting and exceeding targets
Keen eye for customers, drive attention on customer experience to exceed their expectations through the service experience.
Understand and own every aspect of service center metrics, driving continuous improvements and partnering with support teams to drive performance when necessary.
Financial accountability of the service center, ensuring the location is healthy and in line with set expectations.
Location responsible, ensuring the place of work is well organized for individuals and business needs, partnering with facilities to drive improvements.
Responsible for tooling inventory management, cost controls, and tool orders.
Support in the development of future solutions ideate, share and develop future proof solutions to improve service

We are looking for a Parts Advisor.
מה תעשו:
Manage warehouse flow: You will source and allocate parts as needed to fulfil our service commitments. You will also be responsible for receiving, picking, shipping, and assist the team with and without supervision according to skill level.
Ensure top quality: Receiving parts, we trust you to ensure the quality and accuracy of parts and paperwork delivered with attention to detail.
Coordinate & Collaborate: To ensure parts availability you collaborate across teams and work closely with suppliers. You review jobs and plan accordingly. You will manage minor escalations and collaborate with relevant internal teams to solve problems.
Communicate: To provide a seamless experience for our customers, you keep a high level of communication with local Service teams and suppliers.