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Required Travel Experience Agent
Our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission!
As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development!
What Youll Do:
Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email.
Maintain extensive supplier, destination and system knowledge.
Make quick and accurate analyses of customer needs, persona and level of urgency.
Provide accurate information for hotel, flight, car and rail bookings, as required
Support users with self-service of the platform and app where possible.
Respond to customers within SLA expectations and requirements.
Follow company and customer travel and expense procedures and policies in addition to global compliance procedures.
Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes.
Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes.
Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support.
Adhere to attendance policy and complete all assigned training.
Meet individual performance metrics in support of the organization and company business objectives.

We are seeking a Senior Site Reliability / DevOps Engineer to ensure the scalability, performance, and reliability of our user-facing generative AI features.
In this role, you will bridge the gap between traditional infrastructure and cutting-edge machine learning.
You will build and maintain the high-throughput, low-latency systems required to serve AI models directly to millions of users.
This position is based out of our new Tel Aviv office.
What You'll Do:
Infrastructure Ownership: Design, build, and scale the infrastructure hosting our user-facing AI applications and inference engines.
Performance Optimization: Optimize system latency, specifically targeting Time-to-First-Token (TTFT) and total round-trip time for user requests.
GPU & Resource Orchestration: Manage and scale GPU clusters within Kubernetes to maximize utilization and minimize operational costs.
Resiliency & Fallbacks: Build robust fallback systems, circuit breakers, and rate-limiting infrastructure to handle upstream LLM API failures and traffic spikes.
Monitoring & Observability: Implement deep observability for AI workloads, tracking custom metrics like token usage, model drift, and GPU memory saturation.

Required Senior Security Engineer
As a Senior Enterprise Security Engineer, you will be a foundational architect of our security posture, directly safeguarding our corporate infrastructure, sensitive financial data, and global user base. This is a highly hands-on, configuration-driven role that requires working directly with systems that power our security program in a modern, cloud-native environment.
Your work will be critical in ensuring we become globally recognized for secure, unparalleled corporate travel and expense management.
What Youll Do:
Vulnerability Management & Exposure Reduction: Architect, manage, and scale the end-to-end vulnerability management program. Oversee continuous asset discovery, vulnerability scanning, threat exposure assessment, and risk-based prioritization (CVSS, EPSS, threat intelligence). Partner closely with infrastructure, engineering, and IT teams to establish SLAs, streamline patch management workflows, and validate effective remediation.
Security Incident Response & On-Call Rotation: Participate in the security engineering on-call rotation. Serve as a responder responsible for identifying, scoping, triaging, managing, and mitigating security incidents, followed by leading thorough post-incident reviews and root-cause analyses.
Detection & Automation Optimization: Help improve and maintain our existing detection pipeline by providing feedback on alert quality, reviewing current monitoring coverage, and performing direct tuning in SIEM platforms to reduce noise and increase signal fidelity. Evaluate existing SOAR playbooks and workflows, offering recommendations and performing targeted updates to streamline response processes.
Identity Governance & Access Control: Define and enforce strong IAM principles (e.g., Least Privilege, Zero Trust) and contribute to identity governance platforms to ensure secure authentication, authorization, and access across the enterprise.
Email Security: Strengthen email security by managing alerts and workflows in platforms like Material Security, reviewing post-delivery threats, and improving automated response to suspicious messages and mailbox activity.

We are looking for a Senior Product Manager, Hotels for our Edge team in Tel Aviv. Your mission is to build the next generation of hotel booking: a high-converting, personalized agentic experience that helps frequent business travelers find and book the right hotel with less effort.
You wont just own hotel data or funnel metrics; youll design the intelligent conversation hotel experience behind Edge, where AI understands traveler intent, applies personal preferences, compares options, explains trade-offs, and guides users from search to booking with confidence.
What Youll Do:
* Own the Hotels Product Experience: Lead the full hotel journey, from destination intent and search to hotel details, room selection, checkout, confirmation, and post-booking engagement.
* Design Agentic Hotel Experiences: Build AI-driven workflows that help users search, compare, decide, and book hotels through a mix of conversation, recommendations, proactive suggestions, and UI components.
* Drive Hotel Funnel Conversion: Identify friction points across the hotel funnel and define the roadmap to improve search-to-booking, availability-to-checkout, checkout completion, and repeat booking rates.
* Improve Search, Ranking, and Personalization: Partner with AI, data, and engineering teams to improve hotel ranking, filters, recommendations, availability logic, and why this hotel explanations based on traveler intent, loyalty, price, amenities, business schedule, and past preferences.
* Lead Experimentation: Design and run A/B tests across search results, hotel detail pages, room selection, checkout, rewards messaging, onboarding flows, and AI-assisted booking experiences.
* Connect Hotels to the Full Trip Experience: Work across flights, restaurants, itinerary, calendar, Gmail sync, and proactive travel use cases to make hotels feel like part of one seamless business travel journey.

Were expanding our Tel Aviv office and looking for a Senior Product Designer to join our new AI-first product built for frequent business travelers. The ideal candidate is passionate about crafting intuitive, conversational, and intelligent user experiences. Youll be at the forefront of shaping how travelers interact with AI-balancing the precision of technology with the nuance of human-centered design.
If your team knows you as the designer who follows best practices but isnt afraid to break conventions and invent smarter, more intuitive experiences-this role is for you.
What Youll Do:
Design interfaces and interactions that go beyond UI- focusing on behavior, timing, and tone in multi-modal experiences (text, voice, visuals).Partner with Product, Engineering, and AI/ML teams to create best-in-class, AI-powered travel experiences across mobile and web platforms.
Prototype adaptive, contextual AI behaviors that feel helpful, human-like, and trustworthy-even when things go wrong.
Drive the evolution of our design language to support intelligent systems, including voice, chat, suggestion flows, and explainable AI patterns.
Collaborate closely with research, data science, and content design to ground your work in user insights and behavioral trends.
Advocate for user trust and transparency in AI design, especially around decision-making, nudges, and personalization.
Contribute to and mentor others in our design practice, helping the team stretch their thinking on how design and AI can co-create delightful travel experiences.
Present your work across disciplines and senior stakeholders with clarity, storytelling, and rationale.
Take ownership from concept through execution to post-launch iteration.

We are a pioneering force in the tech industry, known for its cutting-edge software solutions that redefine user experiences and drive innovation. We're a rapidly growing, dynamic company pushing the boundaries of what's possible, empowering businesses with intelligent and intuitive tools. We are seeking a highly talented and creatively driven Marketing Designer to join our dynamic Studio within the Growth Group, reporting directly to the Head of Design.
What You'll Do:
Lead design for conversion funnels, collaborating closely with the CRO team and marketing managers to optimize landing pages, microsites, and digital experiences. This includes applying advanced UX principles, A/B testing insights, and mobile-first design thinking to maximize lead generation and conversion rates.
Design and deliver a high volume of digital static ads weekly for various performance marketing channels, ensuring brand consistency, compelling visuals, and campaign effectiveness.
Provide creative design support to the video team, especially for motion graphics and animated assets, helping conceptualize and develop visually compelling elements for video content.
Uphold and evolve our brand identity across all digital touchpoints, ensuring visual consistency and elevating our brand perception.
Leverage market research and stay current with AI trends and design best practices to bring innovative ideas and concepts to life.
Create mockups and prototypes in Figma to visualize design ideas, facilitate feedback, and ensure optimal user experience.

Required Senior iOS Developer
Location:Tel-Aviv, Israel
We're building the next generation of travel technology by harnessing the power of artificial intelligence and large language models. Our new mobile platform will blend cutting-edge AI with innovative user experiences to create an intelligent travel companion unlike anything on the market today. This groundbreaking application will understand travelers' needs, anticipate their requests, and deliver personalized assistance through conversational interfaces and immersive interactions.
Join us at the intersection of AI and mobile excellence, where you'll define new paradigms for how travelers interact with technology.
What Youll Do:
Design and implement innovative UX patterns for conversational interfaces and AI-driven experiences
Architect and develop AI-powered features using Swift
Create intuitive interactions that make complex AI capabilities accessible and delightful for users
Collaborate with AI engineers to translate machine learning capabilities into practical mobile features
Lead the implementation of context-aware features that leverage user behavior and preferences.

we are looking for a we are looking for a
As an AI Algorithm Engineer , youll design and implement advanced algorithmic workflows that power our data digestion pipelines and conversational AI agent experience. You will:
Architect and build workflows that turn raw, unstructured data (e.g., PDF documents and ultra high-resolution architectural drawings) into meaningful, structured context for downstream analysis.
Combine techniques from classical NLP, computer vision, unsupervised learning, and graph theory to build robust end-to-end pipelines - not just standard LLM API calls, but intelligent decomposition, structuring, and context engineering.
Develop AI agent workflows that let customers explore, query, and reason about their data naturally and reliably.
Build strong evaluation infrastructure to benchmark and continuously improve both classical algorithmic components and LLM-based workflows.
Work primarily in Python, and collaborate across systems and services in TypeScript when needed.
Move fast from prototype to production, while maintaining correctness, scalability, and measurable quality.

we are looking for a Financial Solutions & Business Analyst.
As a Financial Product Analyst, youll work at the intersection of Product, AI, Data, and Customer Success.
Youll become an expert in AI platform and help ensure customers receive accurate, scalable, and high-quality solutions.
This role combines financial reasoning, product understanding, analytical thinking, and technical curiosity. Youll evaluate AI-generated outputs, validate product behaviour, investigate customer use cases, identify product improvements, and collaborate closely with Product and Engineering to enhance the platform.
If you enjoy solving business problems, working with data, understanding complex products, and influencing product decisions, this role is for you.
What Youll Do
Become an expert in AI platform and customer workflows.
Evaluate AI-generated outputs and validate the quality and accuracy of product results.
Perform functional product testing across real customer scenarios.
Analyse financial, operational, and product data to identify trends, issues, and opportunities.
Investigate customer questions and complex business cases.
Design scalable product solutions for enterprise customers.
Work closely with Product and Engineering to recommend product improvements based on customer feedback and data.
Support customer onboarding and validate product configurations.
Identify product gaps, edge cases, and workflow improvements.
Translate complex business requirements into clear product recommendations.
Continuously improve product quality and customer experience.

We believe Its all about the user. All of them. Were passionate about providing a seamless one-stop experience for business travelers, no matter how they travel, where they stay, or where theyre going. We are looking for a passionate Full-Stack Engineer to lead, design and development of core product features and services that power our app used by thousands of travelers on a daily basis. You will work closely with a set of talented engineers, product managers and designers to identify customer needs and build innovative solutions to solve them.
What Youll Do:
Design, build and evolve the core backend and frontend of our platform in a scalable and reliable way.
Build AI-powered features using multi-agent architectures and LLM integrations to deliver intelligent, conversational experiences.
Technically own problem domain: facilitate design, development, and launch of key microservices in the domain.
Work cross-functionally with various engineering and product teams to deliver cross- domain features.
Work with the leadership to identify, plan, and execute long-term vision.
Be the Subject Matter Expert of the domain under ownership.

We're seeking an exceptional Senior Front End Software Engineer to help pioneer our revolutionary AI-powered travel platform in Tel Aviv.
You'll design and develop core features that thousands of travelers rely on daily. This unique role combines the agility and innovation of a startup with the stability and impact potential of an established company.
You'll join at a pivotal moment as we reimagine how AI can transform the travel experience. Your front-end expertise will directly shape how users interact with revolutionary capabilities that make travel planning and management more intuitive and personalized than ever before.
What You'll Do:
Architect and develop cutting-edge front-end solutions that seamlessly blend AI capabilities with intuitive user experiences
Pioneer our next-generation product suite, setting technical direction for our Product-Led Growth strategy
Collaborate with a cross-functional team of engineers, product managers, and designers to transform travel technology
Build features that directly impact thousands of daily users and drive business growth
Shape the technical foundations of a product at the intersection of AI innovation and travel convenience
Champion front-end best practices, including performance optimization, accessibility, maintainability, and code quality
Mentor engineers through technical guidance, code reviews, and knowledge sharing.

We are looking for a Product Manager to shape the future of business travel through Book with AI. You will own the product across Hotels, Rental Cars, and Rail, while serving as the day-to-day product lead for the team and making complex bookings feel as natural, trustworthy, and seamless as working with an expert travel agent.
We are looking for a Product Manager to own the Book with AI product end to end across Hotels, Rental Cars, and Rail. Your mission is to make booking complex business travel feel as natural as working with an expert travel agent - while making sure the agent is accurate, policy-aware, transparent, and reliable enough for real transactions.
This is a highly cross-functional, hands-on role. Youll lead day-to-day execution across the entire traveler journey - from the initial request through search, comparison, booking, post-booking support, and recovery when things go wrong, partnering closely with engineering, design, applied AI/ML, data, travel domain experts, operations, and other product teams.
Youll shape the conversational and user-interface experiences that power Book with AI, helping travelers express their needs, evaluate trade-offs, make confident decisions, and complete bookings with less effort. Youll stay close to the customer experience by reviewing real conversations, leading bug bashes, interpreting evaluation results, identifying patterns in user feedback, and ensuring the team remains focused on the highest-impact opportunities.
The ideal candidate thrives in ambiguity, learns quickly, and is energized by AI-native products. They create clarity and momentum without waiting for perfect information, roll up their sleeves, and drive work through uncertainty and chaos.
What You'll Do:
Own the vision, strategy, roadmap, and execution for Book with AI across Hotels, Rental Cars, and Rail.
Own the full Book with AI journey: intent understanding, search, ranking and recommendations, policy and personalization, comparison, contract, checkout, booking, and post-booking support.
Define a coherent cross-LOB experience for users who want to plan and book multiple parts of a trip, including clear sequencing, handoffs, and expectations.
Improve the product's key outcomes, including successful booking completion, conversion, time to book, user effort, CSAT, trust, and repeat usage.
Lead experimentation across conversational flows, recommendations, search and booking surfaces, using clear hypotheses and measurable success criteria.

Were looking for a customer-obsessed Product Director to help make us known for personalized concierge service at scale. You will be directly responsible for our topline and bottomline by evolving our AI booking tools and cost of operations by products across Ava-our customer-facing AI service agent-consultant tools, and automation for travel and expense operation, as well as crisis management products.
You will continue to evolve Ava so it recognizes each customers context, anticipates needs, takes action, and brings in the right consultant at the right moment. You will also give consultants the context and tools to deliver the same personal, effortless experience.
This role connects product, operations, and customer experience. You will set the vision, product strategy and roadmap and partner with engineering, design, data, and operations to create one seamless service experience across Ava, consultants, and automation.
What You'll Do:
Work with sales, consulting, and support teams to design new AI-based tools and automation to optimize efficiency.
Manage a team of 2+ Product managers
Own the overall strategy and roadmap for Ava, consultant tools, crisis management and operations automation.
Set the product standard for personalized, proactive service across Ava and consultant-led support.
Expand the customer needs Ava can resolve while preserving quality and knowing when a consultant should step in.
Partner across Travel, Expense, engineering, design, data, and operations to embed Ava throughout the customer journey and make consultant handoffs seamless.
Give consultants the customer history, preferences, and conversation context they need to resolve issues quickly and personalize every interaction.
Measure customer satisfaction, resolution, personalization, handoff quality, productivity, accuracy, cost, and reliability. Use customer and consultant feedback to improve results.