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Who We're Looking For - The Dream Maker We’re looking for a hands-on Onboarding & Implementation Lead to own and scale the onboarding experience across both SMB and Enterprise customers. This highly customer-facing role combines implementation project management, customer consulting, operational excellence, and technical problem-solving. You’ll guide customers from contract signature through successful activation, ensuring they overcome blockers, complete their implementation, and realize value quickly and confidently. You’ll lead Enterprise onboarding engagements, support complex SMB implementations, and proactively drive onboarding completion across our broader customer base. This is a role for someone who can manage complex customer projects while also improving the systems, processes, and playbooks behind them. About Chargeflow Chargeflow is a leading force in fintech innovation, tackling chargeback fraud and the impact it has on online businesses. Born from a deep passion for technology and eCommerce, we’ve developed an AI-driven solution that helps merchants manage credit card disputes, recover lost revenue, and protect their businesses through a unique success-based model. Backed by $49M from Viola Growth, OpenView, Sequoia Capital, and other top-tier global investors, Chargeflow is on a product-led growth journey. We’re a tight-knit team of passionate builders and entrepreneurs, united by our mission to revolutionize eCommerce and protect online businesses from chargeback fraud. What You’ll Own
* Lead onboarding and implementation projects for Enterprise customers from contract signature through activation and first value.
* Serve as the primary customer point of contact throughout the implementation journey.
* Build and manage onboarding plans, timelines, milestones, risks, dependencies, and stakeholder communication.
* Lead customer meetings with both operational and executive stakeholders, creating clarity, accountability, and momentum.
* Support complex SMB implementations that require additional guidance or technical assistance.
* Act as an escalation point for onboarding challenges, identifying root causes and coordinating the right teams to remove blockers.
* Proactively monitor progress across active onboarding accounts and drive customers toward completion and activation milestones.
* Reduce onboarding drop-off and improve completion rates, implementation timelines, and time to value.
* Continuously improve onboarding workflows, playbooks, documentation, and customer communications.
* Identify opportunities to automate manual work, increase operational efficiency, and improve visibility into onboarding status and risks.
* Partner closely with Customer Success, Sales, Product, Engineering, and Support to deliver a seamless customer experience.
* Surface recurring implementation challenges and customer friction to internal stakeholders, helping shape product and process improvements.
* Develop expertise across Chargeflow’s payment ecosystem, including Stripe, Shopify Payments, PayPal, Adyen, and other payment providers.
* Help customers understand dispute-management best practices based on their business model, payment setup, and merchant vertical.

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond to benefit the patients we serve. We are a dynamic, fast-paced company operating in over 34 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We are looking for a highly organized, service-oriented, and detail-focused Operations Coordinator to support the day-to-day operational needs of the organization. This role is responsible for overseeing mobile devices and plans, coordinating office supplies and refreshments, maintaining company records and archives, and providing ongoing administrative and operational support. The ideal candidate is proactive, customer-focused, and able to effectively manage multiple tasks while working with internal stakeholders and external vendors. This is a full-time position; the coordinator will Report to the Israel Indirect Procurement and Facilities manager.

Responsibilities:
Cibus Card Administration
* Manage the allocation and tracking of Cibus cards for employees.
* Maintain and update data in relevant systems. · Handle employee inquiries related to Cibus services.
* Ensure compliance with company policies and procedures. Mobile Devices and Telecommunications Management
* Manage company mobile devices, subscriptions, and related accessories.
* Coordinate the ordering and delivery of mobile devices to employees.
* Activate, suspend, and update mobile subscriptions as needed. · Arrange international mobile plans for employees traveling abroad.
* Manage lost, stolen, or damaged devices in coordination with employees and service providers.
* Update user information within mobile service systems.
* Maintain inventory of backup devices and related equipment.
* Provide ongoing support and service to employees in Israel and internationally on mobile-related matters.
Company Vehicle Invoice Administration
* Monitor and review company vehicle invoices.
* Ensure invoice accuracy and compliance with company policies.
* Handle traffic violation reports, transfers of liability, and payment processes.
* Create purchase orders and coordinate related payments when required. Office Supplies and Refreshments Management
* Manage ongoing orders of kitchen supplies, refreshments, and office consumables.
* Work closely with maintenance and cleaning staff to identify inventory needs and shortages.
* Track deliveries and approve supplier invoices.
* Resolve issues related to missing, damaged, or defective products.

City:
Petah Tikva

We are looking for a skilled Business Systems Analyst to support business and technology initiatives, analyze business requirements, and drive system -related processes across multiple platforms and organizational units. This role requires strong analytical skills, deep understanding of business processes, excellent stakeholder management abilities, and experience working in complex system environments. A full-time, hybrid position based in the Sharon area, Israel. Key Responsibilities
* Support end-to-end system implementation and go-live activities.
* Gather, analyze, and translate business requirements into clear functional specifications.
* Work closely with business users and cross-functional teams to identify needs and recommend effective solutions.
* Coordinate and manage processes across multiple systems, including CRM, ERP, portals, and additional business applications.
* Provide ongoing post-implementation support and troubleshoot system -related issues.
* Monitor system performance and identify opportunities for process and system improvements.
* Facilitate communication between business stakeholders and technical teams to ensure successful solution delivery.
* Contribute to continuous enhancement of business processes and system capabilities.