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Develop and execute a sales plan to achieve and exceed sales targets

Build and maintain relationships with new and existing clients

Manage the sales process from start to finish, including lead generation, prospecting, and closing deals

Collaborate with cross-functional teams, including marketing, product, and operations, to ensure customer success

Conduct presentations and product demonstrations to potential clients

Negotiate contracts and pricing with clients, leading complex negotiations involving bespoke commercial agreements and multi-product sales

Provide feedback to the product team on customer needs and market trends

Based in our Tel Aviv office, this newly created role will oversee the work of our Operations team in the Middle East to ensure our current and future customers have a seamless experience . With our business continuing to expand globally and our Middle East client base scaling rapidly, the Operations Manager will have the opportunity to build something exceptional.


Through optimising current operations processes and implementing new ones, the ultimate goal of this function is to ensure that we provide an excellent customer experience, while ensuring that remains compliant as a regulated financial services institution.


What youll do:
Lead strategic initiatives to enhance our customer experience, including product launches and client go-live processes

Collaborate with cross-functional internal teams such as Product, Engineering, Compliance, and Commercial to ensure seamless delivery and stakeholder alignment

Manage and optimise critical daily compliance operations, including transaction monitoring, KYC, and name screening

Work with Compliance to translate emerging regulatory and compliance requirements into operational processes and requirements

Collaborate with Product to drive operational efficiencies through internal product improvements

Monitor regional payment and treasury operations, including the safeguarding of customer funds

Define and report on key performance indicators (KPIs) to improve customer experience and drive efficiency

We are seeking a strategic, creative, and highly driven Senior Channel Partnerships Manager with 5+ years of experience working in a fast-paced or high-growth environment.

We operate in a hybrid environment, with a mandatory 4 days a week working in our office in Sarona WeWork.


What Youll Be Doing

You will lead, own, and develop a channel partnership strategy

You will be accountable for managing an existing portfolio of partners, as well as pursuing growth and upsell opportunities in new product areas

You will be responsible for pitching, activating, and managing new partners

You will work closely with the IL and ME Marketing and Sales team to position value proposition in the industry

You will represent at industry events and conferences, as well as speak on relevant panels and webinars, and frequently present to partner firms to win their business