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we are where innovation meets impact. As the technological powerhouse behind our company, we design and build cutting-edge solutions that revolutionize the insurance industry. Whether its Real-Time claims payments or predictive analytics, our Labs team is at the forefront of driving change and shaping the future of insurance. Ready to innovate with us?
Why This Role Matters As the Head of Software Development Center of Excellence Lead, you will lead all software developers, grow their professional skills, support their technical excellence, accelerating innovation, and nurturing top-tier development talent. This role bridges hands-on technical leadership, strategic vision, and organizational enablement - shaping how our Labs engineers design, build, and deliver the systems powering the next generation of insurance platforms, utilizing AI and agentic tooling as the main power source for building software. The ideal candidate should serve as a role model for all software developers to aspire and grow their careers according to his/her professional skills and attitude. In this role you will work with our company CTO to define the professional standards, practices, and learning path for our software developers, lead innovation initiatives, make sure AI is fully exploited in development environment and tools, ensure our teams deliver scalable, secure, and modern cloud-native solutions.
Key Responsibilities Strategy & Vision
* Define and execute the software development strategy, combine the existing and modern architectures.
* Continuously explore how AI transforms the way we build software and scale-up delivery to higher levels of productivity
* Develop a clear CoE roadmap that aligns with the companys R&D and product vision.
* Grow our vision for cloud native development environment and tooling, integrated with SaaS and On-Prem/hybrid/multi-cloud solutions
* Lead continuous innovation initiatives, introducing emerging technologies, AI tools, and development best practices. Technical Excellence
* Establish and maintain engineering standards, coding guidelines, architectural patterns, and quality metrics across software development teams.
* Champion Object Oriented Analysis and Design, Event-Driven Architecture (EDA), Domain-Driven Design (DDD), and microservices best practices.
* Build top notch cloud development expertise and knowledge base
* Evaluate and integrate cutting-edge tools, frameworks, and automation solutions that enhance productivity and reliability. Team Leadership & Mentorship
* Build, mentor, and inspire a community of software development experts within the organization.
* Guide professional development and career growth plans for software developers, including training, certifications, and internal workshops.
* Map and analyze skillsets in our software development team, and allocate resources to development teams and squads accordingly
* Instruct the creation of internal knowledge base and including documentation,
* Drive peer reviews, technical deep dives, and knowledge-sharing sessions to uplift collective technical competence. Collaboration & Influence
* Partner with CTO, Solution Architects, DevOps, QA, and Product teams to ensure alignment between technical capabilities and business objectives.

* Work with external consultants and professional services vendors to keep team expertise ahead of the industry, and care for staff augmentation where required. 
* Advise leadership prioritizing innovation initiatives that create measurable business impact. 
* Act as a thought leader across teams, promoting engineering excellence and fostering a culture of continuous learning. 
* Collaborate with the delivery team to maintain quality and performance benchmarks.

MSD Animal Health Technology Labs specializes in the development of animal health management solutions. We are a multidisciplinary product company, a diverse team of ~450 closely collaborating scientists, AI experts, software, hardware, and mechanical engineers… working alongside veterinarians and other animal experts. Our passion? Shaping the future of animal health and well-being (for much better!). Our products and platforms identify trends and predict the likelihood of health outcomes for HUNDREDS of MILLIONS of animals each year, from pets, to poultry, farm animals, and even fish. We provide actionable insights for veterinarians, farmers, and producers, changing the way people care for animals in 150 markets. So, if you’re looking to work in a company that combines pioneering science and technology, dedicated colleagues, and animals, you’ll find it all here – come join us! As System Engineering Team Lead you will manage a team of senior system engineers. You will lead the team in working on multi-disciplinary projects in all phases: research, POC, design and support of the portfolio of products in our company. You will work closely with other teams: Product Owners, Project Managers, Hardware, Embedded, AI, Mechanics, Software, Data, Automated Test Equipment and Testing. The responsibilities will include establishing work processes, improving the quality of the team’s deliveries, meeting deadlines across multiple projects and growing the teams’ expertise and capabilities. The position requires multidisciplinary understanding, ability to quickly grasp new technological aspects as well as constraints and the capability to work in a multi-site matrix organization. You will be expected to lead the technical design of the solution as a system of systems, as well as for each sub system of the complete solution.

As part of our professional services team, you will be responsible for creating and managing the document design process for our clients. Starting with communicating with the client and understanding their needs, then breaking the needs down to a work plan and finally designing the documents for the clients.

You will be designing documents, creating templates with Docomotion tools, instructing clients on document design, and interacting with our clients from around the world (Entry-level position).

We offer on-board training in our systems and guidance from our senior design implementer.

As a Salesforce Implementation Specialist, you will be responsible for translating new and existing client requirements into a flawless technical solution. Also responsible for creating reports and dashboards by working closely with other internal stakeholders to meet client deliverables from product and timeline perspective.

What youll do:
As a Salesforce Implementor, you will play a key role in the technical implementation of our products and Salesforce solutions to meet customer-specific requirements. You will focus on configuring, customizing, and deploying Salesforce applications, as part of a large team of us and Salesforce experts. Your expertise in Salesforce development/configuration, data modeling, automation and security will be critical in optimizing workflows and delivering scalable solutions. Additionally, you will work closely with internal teams to troubleshoot, enhance, and maintain the implementation, ensuring high-quality results and optimal system performance.