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What You'll Be Doing
Define and continuously refine messaging and positioning for our products and features, ensuring clarity and consistency across all channels and audiences.
Lead end-to-end GTM strategy for product launches, from naming and positioning through enablement, campaign orchestration, and post-launch measurement.
Own analyst relations completely, including managing relationships with firms like Gartner and Forrester, coordinating briefings and inquiries, responding to research requests, and ensuring we are accurately and favorably represented in relevant reports and evaluations.
Conduct win/loss interviews, competitive analysis, and customer research to sharpen positioning and keep the team ahead of market shifts.
Develop high-quality sales and customer-facing materials, including pitch decks, one-pagers, battlecards, and technical explainers.
Collaborate closely with Product, Sales, DevRel, and Content to ensure a unified narrative across the funnel.
Act as the voice of the market in roadmap planning, pricing discussions, and strategic initiatives.
Identify opportunities to incorporate AI tools into content creation, competitive research, and campaign workflows to increase speed and quality of output.
Track and report on PMM impact across pipeline influence, win rates, analyst positioning, and content usage.

We're looking for a Technical Account Manager to be on the front lines, working closely with our customers and prospects, providing technical support, and serving as a trusted advisor. You will work with our sales, product, and engineering teams to help customers understand the value of our platform from both a technical and business perspective.

Engage with customers to ensure their success.
Partner with the sales team to drive our customers' journey, build technical wins, and grow champions.
Develop a deep understanding of customers' goals and objectives, and articulate how our offerings address their needs.
Create and own value-based relationships at all levels within customer organizations.
Actively participate in all phases of planning and execution, from initial discovery to the technical win.
Develop and maintain a deep understanding of our product to demonstrate its value in sales meetings and at events such as meetups and conferences.
Advise the sales team on effective ways to position our product.
Onboard, educate, and enable partners, and support them in sales cycles.
Deepen both your sales and technical skills through self-driven education and our professional development opportunities.

What You'll Be Doing
Engage with customers to ensure their success.
Partner with the sales team to drive the customer journey, build technical wins, and grow champions.
Develop a deep understanding of customers' goals and objectives, and articulate how our offering addresses their needs.
Create and own value-based relationships at all levels within customer organizations.
Actively participate in all phases of planning and execution, from initial discovery to the technical win.
Develop and maintain deep product expertise to demonstrate the value of us in sales meetings and at events such as meetups and conferences.
Advise the sales team on effective ways to position our product.
Onboard, educate, and enable partners, and support them through sales cycles.
Continuously develop your sales and technical skills through self-driven learning and our professional development opportunities.