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A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
We are looking for a Technical Support Engineer to join our highly experienced global team.
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction.
This role is tasked with helping customers with giving answers to technical questions, solution architecture, and ensuring successful adoption of the Platform.
Responsibilities:
Serve as our customers single point of contact for any tech-related matters
End to End ownership of customer support case from opening until closure ensuring customer satisfaction
Establish relationships and engage with technical counterparts to drive product adoption and expansion
Train and coach customers to a successful onboarding process and ongoing usage
Advocate internally for customer needs be the technical voice of the customer within Contribute to our knowledge base by creating documentation, video tutorials, and predefined answers to common issues
Prioritize and manage several open issues at one time
Properly escalate unresolved issues to appropriate internal teams

We are seeking a Senior talented BI Developer to join our BI team, using a cutting-edge modern data stack. This team is responsible for all internal analytics work, including creating data infrastructure, analysis, visualization, and reporting. We empower all business areas to make data-driven decisions.
What Youll Do:
Develop data processes and build data infrastructure for relevant stakeholders.
Design, develop, implement, and support robust and scalable end-to-end BI solutions.
Define and monitor KPIs for various disciplines within the company.
Transform abstract questions into quantifiable metrics.
Take ownership of data and oversee overall pipeline orchestration.
Analyze large datasets and provide actionable recommendations.
Collaborate with stakeholders from different departments to capture analytical requirements.
Exhibit critical thinking skills while leading projects and taking an initiative-driven approach.

A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
We are looking for a Mobile SDK Developer-Android to our engineering department.
What You'll Do:
you will play a key role in designing, implementing, and maintaining an SDK for mobile applications. Your primary focus will be on enabling seamless integration of telemetry and observability features, ensuring our clients can gain valuable insights into their app's performance and user behavior.

A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
as a Data Product Manager and lead the development of our advanced query languages, crucial for our observability platform. Leverage your technical skills and user requirements to enhance data retrieval and analysis, making it both user-friendly and powerful for data-intensive organizations.
Responsibilities
Spearhead the product roadmap for query languages within our observability platform.
Utilize market research and customer feedback to enhance querying capabilities and user experience.
Collaborate with engineering, design, and data science teams to deliver impactful features.
Engage directly with customers to refine products and gather valuable feedback.
Work with marketing and sales to define and communicate the benefits of new features.

We are looking for a Backend Developer to join our highly experienced global team in the R&D department.

As a Backend Developer, you will play a pivotal role in designing, developing, and maintaining robust and scalable solutions for our Infrastructure Monitoring product line. The Infrastructure Monitoring team is responsible for a diverse range of products, including but not limited to Kubernetes observability , DB monitoring, Cloud monitoring. In this role, you will be at the forefront of advancing these products, ensuring they meet the highest standards of performance, reliability, and innovation.
What Youll Do:
Own the entire integration setup cycle: from design, development, and testing to seamless production deployment.
Conquer diverse infrastructural challenges: solve real-world problems and contribute to a constantly evolving platform.
Collaborate with passionate engineers and product minds: join a team dedicated to building the future of observability.
Tech Stack You'll Master:
Go
Node.js
AWS / GCP / Azure
Kubernetes
Terraform
Prometheus
OpenTelemetry