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We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction.

The Role
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction.

This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.

The Role
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction.

This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.

The Role
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction.

The Role
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

We are looking for an experienced, talented Architect. In this high-visibility and influential role, you will take part in defining and developing our cutting-edge technologies, be involved from definition stage and throughout the entire development stage. Work with the various teams and disciplines to gather requirements of new features as well as help solve different challenging implementation problems and support the product bring-up.
Responsibilities:
Take a significant part of architectural definitions for NextSilicon SOCs
Close collaboration with cross-functional and multidisciplinary teams, including hardware, software, and system engineers
Evaluate and recommend selections of technology, IP, and vendor
Technology expert; build a knowledge base for the group
Influence roadmaps and help set technology targets for future SOCs.

we help enterprises and service providers empower their data -driven competitive advantage at scale. We are a leading provider of enterprise-class Storage solutions. The companys software-focused architecture delivers sub-millisecond latency, full availability, and scalability with a significantly lower total cost of ownership than competing Storage technologies.
The data Center Technician role is ideal for individuals who have a keen interest in IT infrastructure, networking, and hardware maintenance. The data Center Technician will be responsible for supporting daily operations, troubleshooting hardware, software and network issues, and ensuring optimal performance of the data center environment.
Responsibilities:
* Assist with the installation, configuration, and maintenance of servers, network devices, and other data center hardware
* Assist in hardware replacements, upgrades and repairs as required by development teams
* Handle cabling tasks, including running, terminating, and organizing network, fiber and power cables
* Document processes, issues, and resolutions accurately using internal ticketing and documentation systems
* Remotely fix and resolve software issues of data -center servers and other equipment
* Collaborate with other IT and engineering teams to support various projects and initiatives

Power the Future with us! SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive. SolarEdge is looking for a Devops \ Dataops Elasticsearch Engineer to lead a company-wide impact on products and teams worldwide. Responsibilities:
* Maintain ELK servers
* Provide support and guidelines to Dev Teams and monitor their implementations
* Build new advanced dashboards
* Utilize tools such as Ansible, Jenkins, Git, Grafana, Python, and more
* Focus on improving Data platform performance
* Collaborate with Dev Teams to enhance code performance
* Design SolarEdge's future data platform

Country:
Israel

City:
Herzliya

We are looking for a Help Desk Technician for a technology project in the shipping industry. In this role, you will provide technical support to users, manage end-user devices, and work with various tools and systems specific to the shipping field. The responsibilities include:
* Providing technical support for end-user devices (computers, mobile phones)
* Troubleshooting issues with Microsoft Office applications (Word, Excel, PowerPoint)
* Working with SharePoint, Monday, and ERP systems related to shipping
* Software and hardware installations and configurations
* Basic technical support in communication technologies (no expertise required)
* Collaborating closely with the project team to solve problems and provide technical guidance to users

We are looking for the best of the best Networking QA engineers with an ability to think out of the box, execute, and turn the out of the box thinking into real value for our customers.

Responsibilities:
As a networking QA engineer, you will:
Be part of R&D scrum team.
Work closely with R&D, Product and Architecture to define, develop and test Network features.
Drive quality improvement efforts focusing on networking aspects of newly developed features.
Run manual and automated tests on complex environments.
Work on Linux based platforms and use automation on python environment.