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we are the fastest growing business within the organization and instrumental to the companys strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within our company's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.
This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.
Contribute to Profitable Growth:
Drive significant financial outcomes through signings and revenue targets
Ensure sustained growth and profitability, managing margin expectations and backlog growth
Support the identification, pursuit and conversion of a pipeline of business development opportunities
Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
Client Engagement:
Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
Demonstrate credibility and experience to advise and deliver on complex consulting engagement
Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references
Operational Excellence:
Achieve individual and team utilization targets
Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
Leadership, Management, People
Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
Strategic Contribution:
Utilize industry and technology expertise to shape and drive the companys strategic initiatives.
Align with our companys strategic vision and contribute to its execution.
Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
Proactively develop thought leadership and intellectual capital.

What youll do
As an Inbound Sales Development Representative at our company, you will join our fast-growing and dynamic team to drive our companys future growth engine. You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients. You will be responsible for end-to-end management of small and medium enterprise (SME) leads, ranging from qualifying, pitching, onboarding and activating new clients. You will also collaborate closely with the Marketing and Channel Partnerships teams to refine our ideal customer profile. As a key member of the Growth team, you will also share valuable insights that will help create an even better experience for future clients.
Responsibilities:
Advocate for our company: Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise.
Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points.
Educate and Activate: Teach customers how to leverage the full range of our company products, and ensure adoption of our products.
Champion Customer Needs: Act as the voice of the customer within our company, ensuring their needs and feedback are heard and addressed.

As a Customer Success Manager, youll operate within a pod-based commercial structure, partnering closely with cross-functional teammates to drive shared revenue goals. Youll be the main point of contact for our key clients, building strong, lasting partnerships while nurturing relationships, addressing concerns, and identifying opportunities for growth and retention.

Youll play a pivotal role in account expansion-proactively identifying upsell and cross-sell opportunities and aligning client success with commercial outcomes. Working collaboratively within your pod and with external partners, youll ensure a seamless, high-quality client experience. Leveraging data to monitor satisfaction, track agreements, and understand client behavior, youll help drive value, retention, and revenue.

Who are you?
Youre customer-focused, proactive, and commercially minded. You love building relationships, solving problems, and helping clients succeed. With strong communication and people skills, you thrive in fast-moving environments, use data to guide decisions, and manage multiple priorities with confidence.

Key Roles and Responsibilities
Serve as the main point of contact for key clients, building and maintaining long-term partnerships.
Understand client needs, identify pain points, and ensure satisfaction and retention.
Identify and implement strategic growth and upsell / cross-sell opportunities.
Collaborate with internal teams to deliver a seamless customer experience.
Monitor account health, proactively address risks and opportunities.
Analyze customer data to track performance, revenue, and satisfaction.
Maintain oversight of client agreements and deliverables.