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we are looking for a Technical Support Engineer.
As a Technical Support Engineer you will
Respond promptly and professionally to customer inquiries via phone, email, or chat, providing technical support and troubleshooting assistance.
Work to meet and exceed internal and external SLAs
Identify and diagnose software issues, and guide customers through step-by-step resolutions.
Escalate complex technical issues to higher-level support teams when necessary, ensuring proper documentation and follow-up.
Assist customers with product installations, configurations, and updates.
Collaborate with cross-functional teams, including developers and engineers, to address customer concerns and provide effective solutions.
Document and maintain records of customer interactions, inquries, comments, and actions taken, utilizing the ticketing system.
Provide proactive customer education and self-help resources to reduce repetitive inquiries and improve customer satisfaction.
Collaborate with the Quality Assurance team to identify and report software bugs and usability issues.
Help develop and implement support methodologies, build workflows and define support operations
Gather customer feedback and share it with QA, R&D, Engineering, and Production teams.
Strive for best-in-class support experience and drive exceptional CSAT results
Stay up-to-date with product knowledge, industry trends, and technology advancements to provide accurate and efficient support.

At our company, Israels first fully digital bank, were building the technology that powers a new era of intuitive, transparent, people-first banking. As our platform grows and our services expand, were looking for a Front Office professional to join our trading domain.
The Front Office team serves as the primary touchpoint for clients and plays a central role in managing the full lifecycle of trading-related interactions. This position offers a unique combination of client management, product understanding, operational awareness, and hands-on involvement in building new trading capabilities.
Youll be part of an innovative, pioneering project shaping the next generation of digital trading experiences within the bank.
Your Day-to-Day
Manage ongoing relationships with trading clients, providing professional, accurate, and timely guidance.
Execute trading instructions and place orders on behalf of clients, handling end‑to‑end trading actions-not only providing support but performing trades for clients.
Handle operational interfaces with service providers: processing instructions, validations, and checks on behalf of clients.
Provide expert responses to client inquiries and ensure a high-touch, service-driven experience.
Support setup processes for new trading features and services.
Participate in defining requirements, drafting specifications, and performing functional testing for system enhancements.
Contribute to the development of new procedures, workflows, and operational guidelines.
Work closely with trading platforms and customer-facing systems.

We are looking for EMEA Regional Customer Operations (Logistic Coordinator)
As Regional Customer Operations, you will be a crucial part of our EMEA operations team, responsible for delivering exceptional customer service and ensuring smooth and efficient operations within the region. Reporting directly to the EMEA Regional Operations Team Leader, you will play a pivotal role in managing sales teams and customer inquiries, addressing issues, and optimizing operational processes to enhance overall customer satisfaction.

What youll do
Partner with regional sales teams and global operations to support customer activity across EMEA
Manage the end-to-end order lifecycle, from order entry through delivery
Coordinate with warehouse, logistics, and supply chain teams to ensure smooth operations
Proactively identify and resolve operational challenges
Contribute to process improvements and operational efficiency

We are seeking an experienced, solution-focused professional to join our Business Analyst team in Tel Aviv.
As an Inbound Business Analyst in the Professional Services (PS) team, you will serve as the primary liaison between clients, internal stakeholders, and the product/implementation teams.
Your role is to understand the clients requirements, the products models and specification and ensure smooth delivery of solutions.
This position combines analytical skills, financial services domain knowledge, and communication abilities to drive successful client engagements.
Responsibilities:
Conduct business analysis to support the deployment and optimization of solutions across client environments and impact assessment of identified issues.
Perform statistical analysis and fine-tune model sets to ensure optimal performance and accuracy.
Support the implementation team throughout User Acceptance Testing (UAT), ensuring requirements are met and functionality is validated.
Collaborate closely with both business and technology stakeholders to align solutions with client goals and technical feasibility.
Research, analyze, and structure large data sets, addressing both technical and business perspectives

Our Procurement Department is looking for a Strategic Buyer to join our Global Operations Division.
The Procurement Department plays a central role in sourcing and procuring goods and services that support the companys business activities and overall spend. Our mission includes building and maintaining strong supplier relationships, ensuring optimal value, and managing all relevant documentation and processes in an accurate and efficient manner.
As part of the Procurement team, you will be responsible for managing purchasing activities, including agreement negotiations, delivery management, and end-to-end purchasing process control, while maintaining a high level of collaboration and strong interpersonal relationships with key stakeholders.
Responsibilities
What will you be doing:
Manage sourcing, negotiations, contracts, deliveries, and strategic supplier performance
Define procurement and sourcing policies; serve as the interface between suppliers and internal stakeholders regarding specifications and budgets
Identify cost-effective solutions while exploring new business opportunities
Take full ownership of agreement drafting, execution, and management across various domains (HR, Finance, Software, Facilities)
Review, evaluate, and approve specifications and requirements for issuing and awarding bids through the RFQ process
Manage strategic supplier relationships, including commercial aspects, R&D collaboration, and deliveries
Lead and manage cross-functional project teams
Initiate and implement new operational processes and work methods
Actively participate in strategic initiatives aimed at driving cost reduction
Evaluate markets and sources of supply across the assigned product/service portfolio
Ensure all relevant records are accurately maintained, managed, and reported in accordance with required procedures.

The Sales and service business operations team is looking for a service Operations Specialist to support our service teams as we manage company growth and the service business expansion and to assist global service leadership in business data management with the day to day service administration and operational tasks.
This role is an integral part to the service organization enabling revenue growth and increasing service productivity by executing service operations activities and partnering with inter-organization functions
Responsibilities
What will you be doing:
Be responsible for the design, maintenance, administration, and support of our CRM platform, including customization of objects, fields, record types, page layouts and validation rules, workflows, process builder and flows, managing user setup, profiles, and roles, reports, and dashboards.
Perform data load and build reports, dashboards, and metrics, in addition to monitoring the quality, integrity, and validity of the data reported
Identify and resolve system failures to meet business needs, by leading revisions to business processes.
Support users in their day-to-day tasks.
Manage and expand relationships with internal and outsourced development partners on engineering design and development.
Order Management and fulfilment process from order entry to shipment, manage price quotations, contracts, sales orders, parts handling, RMA.
Follow data-driven approach, manage and analyze reports on daily, weekly, monthly and quarterly basis to follow up and control delivery, revenue, forecast, etc.

We are looking for a strategic, business-oriented procurement professional to lead indirect procurement for the IT and R&D organizations, with a strong focus on SaaS / software licensing (SAS), IT hardware, end-user computing, networks, cloud, and IT infrastructure services. The role will partner closely with IT, R&D, Finance, and Legal to drive commercial excellence, supplier performance, risk management, and measurable cost optimization across global spend categories.
Responsibilities:
Own and execute category strategies for IT and R&D spend (e.g., SaaS/subscriptions, software licenses, IT hardware, infrastructure, networks, cloud/IaaS, support & maintenance).
Translate stakeholder needs into commercial strategies and sourcing plans, balancing speed, quality, risk, and total cost of ownership.
Continuously assess market dynamics, benchmark pricing, and identify cost-reduction and value-creation initiatives.
Manage purchasing requests from multiple departments globally; ensure sourcing and buying decisions meet cost, quality, and delivery targets.
Act as a commercial interface for local and global teams, supporting ongoing engagements, renewals, expansions, and new initiatives.
Independently prioritize multiple projects and deliver results in a fast-paced environment.
Build, maintain, and manage supplier relationships; establish healthy partnership communications and governance routines.
Drive supplier performance management via KPIs/QBRs, scorecards, service reviews, and continuous improvement programs.
Proactively source and qualify new vendors; manage competitive bids/RFPs and ensure supplier options remain current.
Lead negotiations for complex projects and services, including pricing models, SLAs, service scope, and commercial terms.
Draft/review and negotiate technology agreements in collaboration with Legal and key stakeholders.
Build, maintain and manage supplier relationships and keep healthy partnership communications.

Coordinate and execute logistics, equipment, and personnel mobilization to and from offshore facilities, and create vessels operation schedules according to the offshore facilities' requirements.
Manage charter/leased vessels regulatory and corporate standards compliance. Act as BU representative for Marine operations - Ensure compliance with Local & International marine regulations (IMOT & IMO), and cooperate with Chevron Shipping MSRE (Marine Safety, Reliability & Efficiency) department.
Work with the EHS&R department to ensure compliance with the companys procedures and local laws and regulations, including Hazardous Materials handling, monitoring safety performance, and reviewing work processes, lead an excellent safety culture, and perform as the ultimate work authority in the BU shore base facility.
Implement and assist in developing, reviewing, and maintaining various aspects of shore base procedures, including health & safety, supply chain, operations, projects, security, and environmental. Implement specific shore base procedures and processes to ensure service excellence and impart ownership and accountability of the Shore base function.
Manage Operations Shore base budget, monitor and approve invoices, and keep accurate records of all transactions. Ensure correct charges to the relevant JV accounts. Align with Finance on identifying and tracking cost-saving opportunities.
Work with offshore and onshore key stakeholders on activities planning, identify and solve issues involved with marine vessel operations.
Develop and ensure implementation of the Shore base annual work plan, strategy, objectives, and goals. Create, analyze statistics, extract data, identify, and establish shore base KPIs.
Ensure record keeping of documentation related to equipment mobilization, waste and hazardous materials waste disposal, suppliers delivery documents, and cargo manifests.
Develop and maintain relationships with Ports Management as well as other relevant regulatory authorities.

Alma, a Sisram Medical company, is a global leader in medical-aesthetic technologies, with over 25 years of experience in energy-based devices (EBD). Over the years, Alma has evolved into an integrated aesthetic and wellness ecosystem that combines medical devices, injectables, diagnostics, and personalized skincare. The company operates in a dynamic, innovation-driven environment, merging advanced technology with deep clinical understanding to create holistic solutions for aesthetic clinics. Alma’s headquarters are in Caesarea, Israel, with business operations in more than 100 countries worldwide.
* Create and manage purchase orders in the ERP system and follow up until goods/services are received to the WH, including repair parts.
* Finding creative solutions for different problems regarding the orders: prices, delivery dates, etc.
* Sourcing & scouting for new suppliers
* On going negotiations
* Wide Knowledge of bill of material/Engineering change
* Producing reports and analyses for different activities
*  Multiple work interfaces within the organization

Subsidiary:
Alma LTD

The Head of Purchasing & Deliveries is responsible for the end-to-end operational lifecycle of our products. This role encompasses strategic sourcing and procurement to ensure production continuity, alongside the management of global logistics and final delivery to our customers. The ideal candidate will be a hands-on leader capable of managing complex vendor relationships while ensuring a seamless, compliant, and cost-effective global distribution network.

Position - Reporting to VP Operations

Responsibilities
Strategic Procurement & Sourcing

Vendor Management: Identify, audit, and manage global suppliers for electronics (PCBA), mechanics, and plastics.
Negotiation & Contracting: Lead commercial negotiations to reduce COGS, improve payment terms, and secure long-term Framework Agreements (MSA).
NPI & Engineering Interface: Work closely with R&D during New Product Introduction (NPI) to source components that meet technical and budgetary requirements.
Shortage & Risk Management: Proactively manage the supply chain to mitigate risks associated with component shortages, long lead times, and EOL (End of Life) parts.
Global Deliveries

Order-to-Cash Ownership: Manage the fulfillment process from sales order receipt to final delivery, ensuring alignment with monthly and quarterly revenue targets.
Logistics & Freight: Oversee import to Israel (Air, Sea, and Express) and manage relationships with 3PL providers and freight forwarders.
Trade Compliance: Ensure all shipments adhere to Incoterms 2020, customs regulations, and export control laws (e.g., EAR, ITAR, Dual-Use).
Operational Excellence & Leadership

Team Leadership: Manage and mentor a multidisciplinary team of buyers and logistics coordinators.
ERP Management: Ownership of the Priority environment for purchasing and shipping modules, ensuring 100% data accuracy.
KPI Performance: Develop and maintain departmental metrics, including OTIF (On-Time In-Full), Inventory Turnover, and PPV (Purchase Price Variance).