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We are looking for a NOC Engineer to join our growing TechOPS team.
The position consists of 4 shifts a week on nights and weekends in our R&D Center in Petach Tikva.
This position provides a great opportunity to enter the high-tech world and relevant for for students and graduates of technical degree or equivalent experience.
Responsibilities include debugging complex technical issues, investigating logs, writing SQL queries and monitoring our services.

We are looking for a Senior Back-end Engineer who will develop solutions that transform unstructured electronic communication data (from phone calls, chats, emails, etc.) into actionable intelligence for financial institutions.
Lets get down to business:
What Youll Do:
Design and implement feature requests
Optimize system scalability and resilience
Work closely with the Product Team and Architects
Support and maintain the production environments

Were seeking a proactive and organized IT Operations Specialist to join our team. This role combines hands-on management of business-critical SaaS applications with ownership of procurement processes, vendor relationships, and software licensing. Youll partner closely with IT, security, legal, and finance teams to support smooth operations, cost control, and compliance.
Responsibilities:
Manage end-to-end procurement of IT hardware, software, licenses, services, and SaaS platforms, including supplier evaluation, price negotiation, and contract management
Collaborate with IT, security, legal, and finance to align procurement and SaaS management with business goals and compliance
Monitor contract performance, renewals, and SLAs to ensure service quality and cost efficiency
Drive continuous improvements in procurement strategy and processes
Administer and support key SaaS platforms daily (e.g., Jira, DocuSign, Zendesk).

We are seeking a detail-oriented and proactive HR Operations Specialist to join our HR team for a temporary position.
In this role, you will be responsible for ensuring smooth day-to-day HR operations, supporting our company HR team, managers and employees.
Please Note- This is a maternity leave replacement for one year.
Key Responsibilities:
Manage and maintain accurate employee records and HR databases.
Support the administration of employee life cycle processes.
Process payroll inputs and collaborate with the finance team to ensure accuracy and timeliness.
Prepare HR reports and metrics for internal stakeholders.
Take part in our annual compensation cycles (merit, bonus, promotions), ensuring smooth execution and data alignment
Maintain a comprehensive, structured database covering base salary, bonuses, RSUs, and benefits.
Ensure compliance with labor laws, company policies, and HR best practices.
Support the HR team with various operational tasks and projects as needed.

Were rapidly growing and looking for another important piece of the puzzle.
Is it you?
We are looking for a highly motivated candidate to join our Data Science team If you are passionate about NLP \LLMs and have 4+ years in the field, this is for you!
What Youll Do:
Research, experiment, develop and productize advanced NLP, LLM and autonomous agent solutions in various domains such as classification, summarization, translation, information retrieval and AI assistant.
Use advanced deep learning and large language models, to enhance Shields ability to find the needle in a haystack in the world of structured & unstructured data of financial electronic communication.
Conduct rigorous experimentation, analysis, and optimization to ensure performance, efficiency, and scalability.
Develop processes, tools and frameworks to monitor and analyze model performance and data accuracy
Innovate, develop, and test state-of-the-art approaches to solve our challenging problems: domain adaptation, fine-tuning, prompt engineering, zero- and few-shot learning, autonomous agents, using open and close large language models.
Assist and mentor other team members in the implementation and research
Collaborate closely with domain experts, product and engineering teams to translate research breakthroughs into scalable commercial products
Identify the latest technology to improve our AI capabilities in a variety of languages and help shaping our AI roadmap

Were rapidly growing and looking for another important piece of the puzzle.
Is it you?
As a Surveillance Product Manager, youll lead the product strategy and execution for surveillance and detection portfolio of products. Collaborating with customers and internal teams you will manage the end-to-end product lifecycle to deliver best-in-class products that support our business growth goals.
This position is located in Israel, and youll be reporting directly to the Director of Product.
What Youll Do:
Develop a clear product strategy and roadmap for surveillance, detection solution portfolio
Work with engineering, to drive the end-to-end product development process, from planning through release launch
Collaborate closely with Data Science to build and iterate on AI based products and capabilities
Partner with customers and GTM teams and act as a subject matter expert for pre-sales, marketing, and customer success
Stay up to date on regulatory trends, industry standards, and market developments in communication compliance
Define and track key product metrics to measure product success and areas for improvement

Were looking for a GRC Specialist to join our companys cyber security department and manage our companys governance, risk and compliance (GRC) aspects from ground up. Build GRC processes, implement new producers and maintain technology systems to support GRC.
Responsibilities:
Lead our compliance operations and audit plans including ISO 27001, SOC2, SOC3 and PCI-DSS.
Conduct a risk assessment on systems, processes, vendors and maintain a security maturity program.
Design and maintain security methodologies, policies and procedures including exceptions and suggestions for corrective actions.
Be in charge of Third party risk management (TPRM)
Plan, design and implement GRC tools.
Plan design and implement continues compliance.
Support sales teams, enabling them to respond to customers and prospect questionnaires and RFPs.

We are looking for a Front Desk Receptionist (temporary position), who will serve as the first point of contact for our company.
In this role, you will be responsible for creating and maintaining a professional, welcoming, and pleasant environment for all office visitors, including employees, guests, and delivery personnel.
You will play a key role in ensuring that the reception area operates smoothly, efficiently, and securely.
Responsibilities include:
Managing the day-to-day operations of the front desk
Greeting and assisting guests upon arrival
Handling office administration tasks independently (such as deliveries and shipments, procurement, office and kitchen supplies)
Managing meeting room scheduling and logistics
Providing administrative support to various departments as needed
Assisting the Welfare team with internal events, happy hours, travel coordination, and more.

We are looking for an experienced Data & Data Integrity Support Engineer who will act as the first point of contact for any question raised by customers, as well as focus on monitoring data integrity and completeness across customer environments.
This is an opportunity to develop new and improved methodologies for data validation, monitoring dashboards, and automated reporting tools. Youll be part of a technical team solving complex issues, working with cutting-edge technology, and keeping our customers satisfied and informed. This position is based in Ramat Gan and we operate on a hybrid model (3 days at the office/2 days remote).
Lets get down to business
What youll do:
Respond to customer technical support requests via our ticketing system in a timely and professional manner.
Proactively monitor environments and identify potential issues before they become incidents.
Diagnose and resolve complex technical issues related to data integrity, application and infrastructure.
Break down undefined customer issues and escalate them clearly to R&D with supporting data (logs, tests, replications).
Document all customer interactions and solutions in the ticketing system with clarity, and contribute to internal knowledge base.
Collaborate with Product, R&D, and Operations teams to resolve customer issues effectively.
Participate in on-call/shift rotation and provide ad-hoc after-hours support as needed.