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We are looking for a Director of Service delivery and vendor management to join our innovative Center of Excellence in the operations department. The Director of Service delivery & VM will be responsible for leading the strategy, governance, and performance management of the call center OS vendors across Ops. This role ensures vendors meet operational, financial, and compliance expectations, while fostering strong partnerships that support business growth and operational excellence.
What youll do-
Vendor Strategy
Develop and execute the Opss vendor management strategy aligned with the business objectives
Define governance models, KPIs, and performance frameworks for all outsourced partners
Lead vendor selection, RFPs, onboarding, and contract negotiations
Performance & Operational Oversight
Monitor vendor performance through SLAs, KPIs, and QBRs
Identify and resolve service delivery gaps or escalations, drive continuous improvement initiatives
Ensure alignment between vendor operations and internal teams to maintain seamless service delivery
Financial & Commercial Management
Own the vendor budget, cost tracking, and cost optimization initiatives
Lead commercial negotiations including pricing, renewals, and contractual terms
Conduct regular spend analyses to ensure vendor value and ROI
Risk, Compliance & Quality
Ensure all vendor relationships adhere to internal policies, legal standards, and regulatory requirements.
Assess vendor risk and develop mitigation strategies.
Collaborate with legal, procurement, compliance, and security teams as needed.
5. Leadership & Collaboration
Manage a team (if applicable) responsible for day-to-day vendor operations.
Act as the main point of contact for executive-level vendor relationships.
Partner with internal stakeholders (Ops, Finance, IT, Legal, Procurement, etc.) to ensure business alignment.

Required Configuration Control Engineer
Join us Were Expanding Our Engineering Team!
A global leader in the development and production of advanced satellite communication systems, is growing its Engineering Department. Our innovative solutions serve the aerospace, defense, and commercial sectors, providing reliable connectivity across air, sea, and land platforms. We are looking for a skilled and detail-oriented Configuration Control engineer to help drive excellence in product lifecycle management across our multidisciplinary engineering environment.
Manage product configuration throughout the entire lifecycle, including hardware, software, and engineering documentation.
Establish and maintain complex Bills of Materials (BOMs), covering mechanical, electronic, and software subsystems.
Lead Engineering Change processes (ECR/ECO), including documentation control and version management.
Utilize PLM, PDM, and ERP systems to manage releases, revisions, and engineering changes.
Implement and maintain configuration control processes in compliance with internal procedures and industry standards.
Oversee the documentation and management of engineering drawings, technical specifications, and related materials.
Coordinate change implementation with cross-functional teams: engineering (system, mechanical, hardware, software), manufacturing, quality, and logistics.
Deliver training sessions and certifications related to configuration management processes and tools.
Support internal and external audits, including those conducted by customers and regulatory bodies.

Required Quality Engineer
Department: QA
Reporting to: Operation QA Team leader
General Description:
Quality Engineer is responsible for identifying, analyzing, and correcting failures in products and processes. This role involves close collaboration with Development, Engineering, Production, and Customer service teams to ensure product and service quality.
Responsibilities:
FRACAS Management
Conduct failure analysis for products and processes.
Recommend and implement corrective actions to resolve identified failure modes.
Develop and implement quality control processes for continuous improvement.
Collaborate with cross-functional teams (e.g., design, manufacturing, quality) to understand the issues.
Prepare failure analysis reports and present findings to management.
Follow up on the effectiveness of corrective actions and make adjustments as necessary.
Participate in internal and external Quality audits.
Support the approval processes for new products.
Maintain detailed reports of failure investigations, findings, and corrective actions taken.
Identify opportunities for process or design improvements based on failure trends.
Analyzing Quality trends: Quality Yield , KPIs , CoPQ (Costs of Poor Quality), Customers Rating, RMA, ,Quarterly data analysis for QBR
Investigate and analyze product failures, identifying root causes using techniques such as root cause analysis (RCA), fault tree analysis (FTA), or failure mode and effect analysis (FMEA).

Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We are looking for a Sales Operations Account Manager to join us! Responsibilities:
* Point of contact for customer operational issues
* Order processing from PO to delivery, ensuring optimal practices are applied.
* Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.
* Manage customer escalations, initiate and execute resolutions.
* Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments
* Work with Finance department to resolve invoice, credit and pricing issues.
* Track and monitor customers agreement and incentive plans.
* Issue weekly reports, reflecting order status & financial aspects.
* Ensure an appropriate order flow with the compliance to organizational policies.
* Improve processes, build KPI’s and lead automation.
* Frequent communication with worldwide SolarEdge interfaces: customers, operations, planning and sales managers

Country:
Israel

City:
Herzliya

We're looking for an experienced and ambitious manager to join our growing team. As a Delivery Management Lead, youll manage a team of Delivery Managers, responsible to drive and operate both the planning and execution of our unique, high quality projects. Youll work closely with R&D, product managers and other key stakeholders to help optimize the delivery pipeline and ensure on-time and high quality deliverables.
Responsibilities:
Manage a team of delivery managers, responsible for leading technical delivery processes and for managing complex projects in a large, diverse, R&D unit
Work directly with R&D, Product Management and other stakeholders in an extremely dynamic, fast-paced environment
Lead the long-term strategic planning of roadmap across the unit, ensuring alignment with business goals
Lead the entire development lifecycle, from requirements gathering to planning, development, testing and deployment, to ensure successful execution and delivery of new products and features
Measure and evaluate the operational efficiency and effectiveness of our work processes
Introduce improvements to the development process, provide tools, flows, and actions to improve efficiency, effectiveness and quality.
Apply effective communication and synchronization across the organization.