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**This is a hybrid position from our NYC offices** Welcome to Chargeflow Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud. Who We're Looking For - The Dream Maker We’re expanding our marketing team to help Chargeflow define and lead the chargeback automation category. We’re looking for a Senior Marketing Manager to join us. Reporting directly to the VP of Marketing, you’ll own a strategic mix of planning, execution, and analysis across campaigns and programs. Your primary outcomes will be building engagement with CX, Ops, and Finance leaders at eCommerce brands, strengthening relationships across our ecosystem, and ultimately driving conversions that accelerate Chargeflow’s growth. Your Arena - Know your impact ??
* Plan and execute direct marketing campaigns (email-first) that create awareness and generate pipeline.
* Own segment strategy: define ICPs, target accounts, personas, and tailored messaging.
* Build scalable ABM plays for high-value accounts in partnership with Sales.
* Coordinate with Content, Design, Product Marketing, and CS to ship high-impact assets.
* Run experiments across adjacent direct channels (webinars, direct mail, etc.).
* Track performance end-to-end (deliverability ? pipeline ? revenue) and report insights to GTM leadership.
* Manage the direct marketing budget to maximize ROI.
* Maintain strong deliverability and compliance (GDPR/CCPA).

Welcome to Chargeflow Chargeflow is at the forefront of fintech + AI innovation, backed by leading venture capital firms. Our mission is to build a fraud-free global commerce ecosystem by leveraging the newest technology, freeing online businesses to focus on their core ideas and growth. We are building the future, and we need you to help shape it. Who We're Looking For - The Dream Maker We're in search of an experienced and skilled Senior Data Engineer to join our growing data team. As part of our data team, you'll be at the forefront of crafting a groundbreaking solution that leverages cutting-edge technology to combat fraud. The ideal candidate will have a strong background in designing and implementing large-scale data solutions, with the potential to grow into a leadership role. This position requires a deep understanding of modern data architectures, cloud technologies, and the ability to drive technical initiatives that align with business objectives. Our ultimate goal is to equip our clients with resilient safeguards against chargebacks, empowering them to safeguard their revenue and optimize their profitability. Join us on this thrilling mission to redefine the battle against fraud. Your Arena
* Design, develop, and maintain scalable, robust data pipelines and ETL processes
* Architect and implement complex data models across various storage solutions
* Collaborate with R&D teams, data scientists, analysts, and other stakeholders to understand data requirements and deliver high-quality solutions
* Ensure data quality, consistency, security, and compliance across all data systems
* Play a key role in defining and implementing data strategies that drive business value
* Contribute to the continuous improvement of our data architecture and processes
* Champion and implement data engineering best practices across the R&D organization, serving as a technical expert and go-to resource for data-related questions and challenges
* Participate in and sometimes lead code reviews to maintain high coding standards
* Troubleshoot and resolve complex data-related issues in production environments
* Evaluate and recommend new technologies and methodologies to improve our data infrastructure

We are seeking a hands-on, results-driven Information Systems Manager with deep functional knowledge of logistics, manufacturing, and financial operations to lead the optimization and support of our enterprise systems.
This role will be responsible for managing the ERP environment, with a particular focus on Priority ERP, and will work closely with key business units to deliver efficient, scalable, and integrated system solutions.
The ideal candidate will possess strong leadership, project management and system implementation skills, along with the ability to translate business needs into technical solutions across operational and financial domains.
Responsibilities:
Lead the strategic planning, implementation, and continuous improvement of ERP and other collaborative systems, especially across logistics, manufacturing, and finance modules.
Collaborate with business leaders to understand processes, identify gaps, and deliver system-driven solutions.
Oversee ERP configurations, customizations, data integrity, and documentation.
Manage ERP-related projects, including implementation, module rollouts, upgrades, integrations, and process automation initiatives.
Develop and maintain reporting tools and dashboards to support strategic decision-making.
Own the relationship with related vendors or integrators and ensure timely resolution of system issues or development needs.

We believe in working hard while having fun on the path to success.
We welcome you to join our team apply now for your next career opportunity with us!
We are seeking a talented and motivated Planning Manager to join our company.
Lead supply and demand planning for all company products.
Develop, maintain, and monitor production plans, balancing business opportunities with potential risks.
Build and manage ERP-based planning tools to support operational efficiency.
Create and manage internal demand processes within the ERP system.
Coordinate and oversee material movements between global production sites.
Support NPI (New Product Introduction) by implementing new products into the ERP system.
Manage product lifecycle activities in Agile, including finished goods item management.
Gather requirements from internal teams and collaborate with the information systems team to develop new tools and enhance existing ones.

We believe in working hard and having fun on the way to success.
We welcome you to join our team - apply for your next career opportunity with us!
We are looking for a Full Time Lab Technician to join our R&D team.
Responsibilities:
Identify and work with laboratory equipment, tools, supplies, and materials.
Maintain the lab area and equipment in a safe and organized manner.
Perform basic lab equipment maintenance as scheduled and in accordance with lab/equipment manual specifications.
Perform multiple concurrent tasks at several different equipment stations to maintain acceptable job flow.
Read, comprehend, and follow technical manuals and protocols.
Fill out all assigned reporting forms in a timely manner.
Read and interpret prescription specifications.