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Required Solution Engineer (Pre-Sales)
About The Position
A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
Solution Architects are key in meeting our customers expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.
Solution Architect is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.
What youll do:
Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.
Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
⁠Develop custom solutions to bridge any gaps and enhance the core offerings of our product.
⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.

Required Team Lead, Technical Account Manager -IL
About The Position
A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, traces, and security events with features such as APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability spending by up to 70%.
As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new customers. You will ensure your teams success in building strong customer relationships, addressing technical issues related to observability, and maintaining data-driven operational excellence. This role requires technical depth in logging, monitoring, and observability tools as well as strong leadership skills.
Key Responsibilities:
Leadership & Team Development:
Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success.
Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction.
Provide technical guidance and foster team collaboration on observability tools and log analytics.
Technical Expertise & Customer Engagement:
Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis.
Ensure that your team delivers expert-level onboarding and ongoing, for our observability and logging solutions.
Provide deep technical insights on cloud observability and integration of us into customer infrastructures.
Customer Relationship Management:
Be the primary escalation point for customer technical challenges.
Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with our platform.
Engage with our stakeholders to provide tailored technical solutions that align with customer business goals.
Data-Driven Leadership:
Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance.
Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues.
Collaborate with internal teams on product enhancements, informed by your team's customer data analysis.

We are looking for a motivated, and results-driven leader to drive our SDR team to success. As the SDR Manager, you will play a key role in establishing processes and work standards globally, in line with our Go-To-Market strategy.
This role reports to the VP Marketing and works closely with the Sales and Marketing teams to maximize pipeline generation.
What Youll Do:
Understand the needs of prospects and guide the SDRs on how to communicate with them effectiely
Establish and document SDR processes and qualification criteria in line with organizational lead lifecycle processes to ensure predictable conversion rates
Manage and optimize inbound and outbound tactics (email sequences, LinkedIn outreach, cold calling, etc.) to generate new opportunities
Measure and track the progression of inbound and outbound lead generation efforts and opportunities through the sales funnel

We are looking for an experienced Senior Product Manager to join our growing Product team. This role combines strong product ownership, deep technical expertise, and customer-facing capabilities. The ideal candidate is a versatile, hands-on professional who can bridge customer needs, business requirements, and complex technical solutions.
This position is ideal for someone with a strong background in Networking and Cyber Security, who enjoys working across product discovery, engineering execution, customer engagements, and go-to-market activities. The successful candidate will be comfortable operating in a fast-paced, high-growth environment, managing multiple initiatives, and collaborating with teams across the organization.
Responsibilities:
Own product initiatives end-to-end, from discovery and requirements definition through execution, delivery, and adoption
Drive both inbound and outbound product management activities, including roadmap definition, customer feedback analysis, market understanding, and go-to-market collaboration
Translate complex customer and business requirements into clear product specifications, including PRDs, user stories, acceptance criteria, and prioritized backlogs
Work closely with R&D teams to define solutions, review technical designs, discuss architecture trade-offs, and ensure secure-by-default product decisions
Act as a technical product expert during customer engagements, supporting pre-sales activities, product demonstrations, technical discussions, and strategic customer meetings
Collaborate with Sales, Solution Engineering, Customer Success, and Product Marketing teams to enable customer-facing activities, technical collateral creation, and successful product launches
Create and maintain high-quality technical documentation, including solution briefs, use cases, technical specifications, architecture overviews, knowledge base articles, API documentation, and customer-facing technical materials
Partner with UX teams on user flows, discovery, and delivering intuitive product experiences
Identify opportunities to enhance and expand platform capabilities across multiple cybersecurity domains
Leverage AI tools to improve product workflows, technical research, documentation, analysis, and overall productivity
Manage multiple projects and priorities simultaneously while maintaining focus on business impact and customer value