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about the job
our company's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. our products need to handle information at massive scale, and extend well beyond web search. we're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data Storage, security, artificial intelligence, Natural Language Processing, UI design and mobile; the list goes on and is growing every day. as a software engineer, you will work on a specific project critical to our company's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. we need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the Full-Stack as we continue to push technology forward.
our team is dedicated to advancing the company security operations (secops) marketplace, a comprehensive platform that offers over 300 integrations with third-party products. these integrations facilitate seamless data ingestion into our company's security orchestration, automation, and response (soar) product, enabling the development of actions, playbooks, and automations to streamline security operations.the marketplace comprises multiple specialized teams, including an infrastructure team focused on building and maintaining the infrastructure and development tools essential for our group's success.in this role, you will be enhancing the efficiency and effectiveness of our security solutions. our company cloud accelerates every organizations ability to digitally transform its business and industry. we deliver enterprise-grade solutions that leverage our company's cutting-edge technology, and tools that help developers build more sustainably. customers in more than 200 countries and territories turn to our company cloud as their trusted partner to enable growth and solve their most critical business problems.
responsibilities
write and TEST product or system development code.
participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

our software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. our products need to handle information at massive scale, and extend well beyond web search. we're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data Storage, security, artificial intelligence, Natural Language Processing, UI design and mobile; the list goes on and is growing every day. as a software engineer, you will work on a specific project critical to our needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. we need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the Full-Stack as we continue to push technology forward.
the team owns the fundamental architecture and shared services that underpin the entire chronicle security operations, automation, and response (soar) product. our focus is on the "how" of the product, ensuring that every case, investigation, and automated response flow executes on a high-performing engine.our cloud accelerates every organizations ability to digitally transform its business and industry. we deliver enterprise-grade solutions that leverage our cutting-edge technology, and tools that help developers build more sustainably. customers in more than 200 countries and territories turn to our cloud as their trusted partner to enable growth and solve their most critical business problems.
responsibilities
write product or system development code.
lead the design and implementation of scalable backend services that support chronicle soars high-concurrency investigation and agentic response flows.
review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
build and optimize internal tools and ci/cd pipelines to streamline resource orchestration and empower feature teams to deploy with confidence.
drive the adoption of enterprise-grade patterns, ensuring that new features adhere to standards for modularity, performance, and security across the microservices ecosystem.

about the job
the company cloud platform team helps customers transform and build what's next for their business - all with technology built in the cloud. our products are developed for security, reliability and scalability, running the Full Stack from infrastructure to applications to devices and hardware. our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. as part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
as a customer engineering (ce) manager, you will lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. you will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the company cloud portfolio. our company cloud accelerates every organizations ability to digitally transform its business and industry. we deliver enterprise-grade solutions that leverage our company's cutting-edge technology, and tools that help developers build more sustainably. customers in more than 200 countries and territories turn to our company cloud as their trusted partner to enable growth and solve their most critical business problems.
responsibilities
lead a high-impact team of technical architects who serve as the frontline defenders of customer trust. recruit, coach, inspire your team.
demonstrate how our company's security including ai-powered threat detection solves the most daunting cyber challenges. cultivate a group of trusted advisors who move customers from a state of reactive fear to proactive resilience.
collaborate with sales leadership to hit business goals, remove technical blockers.
act as a critical feedback channel, translating boots-on-the-ground customer challenges into actionable insights for our companys product and engineering teams.
serve as the technical our company cloud security during high-stakes negotiations and architectural reviews with cisos and chief technology officers (ctos).