we are looking for a Billing Operations Specialist to join our Accounts Receivable team. This role is ideal for someone who is highly detail-oriented, analytical, and energized by improving billing processes in a fast-paced SaaS environment.
What Youll Do:
Manage day-to-day billing operations to ensure timely and accurate invoicing
Partner closely with Accounts Receivable, Finance, Sales, and Operations to resolve billing discrepancies and support billing-related processes
Support billing workflows across Salesforce and ERP systems, with a focus on data accuracy and process efficiency
Reconcile billing data, analyze trends, and prepare reports to support business decision-making
Investigate and resolve billing issues in a timely and professional manner
Help drive process improvements and automation initiatives to enhance efficiency and scalability
Collaborate across teams to support global billing operations and evolving business needs
Requirements: 3-4 years of experience in billing operations, ideally in a high-growth SaaS or fast-paced technology environment
Hands-on experience with Salesforce and ERP systems; NetSuite experience is strongly preferred
Advanced proficiency in Excel, with the ability to analyze large data sets, reconcile billing information, and support reporting needs
Strong analytical and problem-solving skills, with exceptional attention to detail and accuracy
Excellent communication and interpersonal skills, with the ability to work effectively across Accounts Receivable, Finance, Sales, and Operations
Proven ability to manage projects, drive process improvements, and contribute in a collaborative, cross-functional environment
Experience supporting stakeholders across multiple geographies and markets
Additional languages are a plus, particularly in a global business environment
A proactive, solution-oriented mindset with the flexibility to adapt in a dynamic and evolving business setting
Nice to Have:
Experience with marketplace billing is an advantage
Experience working in subscription billing or recurring revenue environments
Familiarity with billing-related reporting, reconciliations, and operational controls
Exposure to international billing processes
This position is open to all candidates.