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our Salesforce team is seeking a talented Senior Salesforce Business Analyst to drive various new initiatives in a fun, dynamic, and challenging environment.
How will you make an impact?
Conduct current state business process analysis and recommend future state improvements to support business units needs and Salesforce best practices
Organize and lead requirement meetings with business sponsors, users and other impacted teams.
Proactively search for ways to positively impact your business units success, such as new Salesforce features released, system and process improvements
Implement and/or drive actual implementation/development of an approved solution.
Develop both high-level and detailed business requirements documentation to support business needs and identify appropriate solution(s).
Utilize knowledge of Sales, Marketing & Service Operations business processes and tools such as Sales Cloud, CPQ, Service Cloud, Communities and other tools to make recommendations to business and other impacted parties regarding solution options.
Hands-on configuration of all new and existing Salesforce.com features including user management, security, custom objects, page layouts, validations, workflows, flows and other 3rd party applications.
Be a part of ongoing support and maintenance of Salesforce and conduct long-term improvement operations to ensure compatibility with evolving business requirements.

We are looking for a BI Developer to join our BI Analytics team.
In this role, you will work closely with data Product managers, data analysts and data Scientists to create BI pipelines and BI data models to facilitate advanced analytics across multiple company verticals.

What you will be doing?
- Design, develop and manage scalable BI solutions, from characterization to visualization, including complex ETL, to improve business analytics capabilities
- Work closely with data Engineers to create efficient data processes and architecture
- Ensure data accuracy, consistency, and integrity across all processes and all tables

we are a leading fintech information provider, delivering digital solutions in labor law, taxation, finance, welfare, and pensions.
We are looking for a strategic and hands-on Head of Operations to lead process optimization, improve efficiency, and oversee customer experience operations.
Reporting directly to the CEO, you will manage cross-departmental workflows, monitor key performance indicators, and drive continuous improvement across the organization. The role includes indirect management of the Customer Support & Experience Manager
Key Responsibilities:
Lead operational excellence initiatives across departments.
Analyze and improve business workflows and KPIs.
Support automation and digital transformation efforts.
Ensure smooth collaboration between teams and alignment with company goals.
Oversee high-level customer experience strategies and performance.

In this role, youll serve as the central bridge between our clients and internal teams, ensuring that every deliverable is accurate, timely, and aligned with client needs. Youll manage communications, coordinate internal workflows, and present intelligence findings to clients with professionalism and confidence. Responsibilities
* Own client communication and relationship management, serving as the main point of contact, from scheduling meetings and briefings to understanding client needs and translating them into actionable instructions for internal teams.
* Coordinate project delivery across multiple abuse areas by bringing together researchers, analysts, product specialists, and account managers to ensure timely, high-quality outputs.
* Review, prepare, and quality-assure deliverables before client submission, ensuring materials are accurate, polished, and tailored to each clients preferred format and context.
* Present findings and brief clients in online and in-person meetings, effectively communicating key insights, answering questions, and facilitating productive discussions.
* Build strong relationships with client stakeholders to ensure ongoing clarity of objectives, alignment of expectations, and continuous improvement of deliverables and workflows.