We are looking for a senior manager who is passionate about operations and the customer experience. You should be comfortable supporting distributed systems that interact with a variety of services. You should enjoy driving effective organizations, coaching and mentoring, and representing your organization to senior leadership. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn.
Responsibilities
Supervise a 24/7 team of technical operators, ensuring that production applications your team supports are stable, reliable, and well-documented.
Work closely with engineering managers and development teams to ensure that platforms are designed with scale and operability in mind.
Troubleshoot and debug complex issues in production applications.
Own end-to-end availability and performance of key services and build automation to prevent problem recurrence.
Automate response to all non-exceptional service conditions.
Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth.
Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale environment.
Recruit, retain, and develop strong engineers while embodying OCI values and culture.
Requirements: This role will involve the successful applicant working on public sector projects which may require security clearance being obtained and maintained as a condition of employment. Candidates applying for this role must be willing to provide necessary personal details for the application and maintenance of necessary security clearance.
3-5 years equivalent work experience in Infrastructure as a code/SRE/DevOps tooling/Automation in supporting large scale systems in Production.
1-3 years of experience in the management of Engineering/DevOps/SRE teams.
Experience with Linux.
Experience deploying code within change management procedures.
Experience participating in or running incident management.
This position is open to all candidates.