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DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth. As a Customer Success Manager , you will serve as the trusted point of contact for our customers and lead them end-to-end through implementation, onboarding, and ongoing adoption of DealHub’s platform. Your mission is to drive successful implementations and go-lives, strong adoption, high retention, and long-term customer growth—by combining technical execution, strategic guidance, and strong relationship management. You will work hands-on with customers to configure solutions, lead onboarding projects, deliver training, and ensure customers realize ongoing value from the platform. You will act as both a technical trusted advisor and a business partner, helping customers translate complex technical requirements into tangible business outcomes. The ideal candidate enjoys solving technically complex onboarding challenges and excels at transforming those challenges into measurable customer value.
?What you’ll do

* Manage a portfolio of customers across different stages of the customer journey, from onboarding through renewal and expansion
* Lead and execute customer implementations
* Drive customer meetings on a daily basis, including onboarding sessions, training workshops, follow-ups, and QBRs
* Understand customer business objectives, revenue workflows, and technical environments to proactively drive value and ROI
* Serve as a trusted advisor, providing product guidance, best practices, and recommendations to optimize adoption and usage
* Proactively identify risks, issues, and blockers, and lead resolution to ensure customer satisfaction and retention
* Identify expansion and upsell opportunities within existing accounts and collaborate with Sales to execute on them

we are the leading Revenue Platform helping fast-growing SaaS companies streamline and connect their quote-to-revenue processes. With top-tier enterprise customers and a mission-critical solution, were continuing to scale globally and are now looking for an experienced Account Manager to manage and grow strategic customer relationships. In this role, youll be responsible for owning the day-to-day relationship with a portfolio of customers, driving retention and expansion, and ensuring our customers realize ongoing value from our company's platform. This is a hands-on role with high impact and strong cross-functional collaboration. What Youll Do: Manage and Grow Customer Relationships
* Own a portfolio of mid-market and enterprise SaaS customers.
* Build strong, trusted relationships with key stakeholders across RevOps, Finance, Sales, and Operations.
* Act as the main point of contact for commercial and relationship-related topics. Drive Retention & Expansion
* Identify and execute upsell and cross-sell opportunities aligned with customer goals and business needs.
* Lead renewal processes, ensuring high retention and predictable outcomes.
* Proactively manage account health and address risks before they escalate. Deliver Ongoing Customer Value
* Partner with Customer Success to ensure customers are successfully adopting and expanding their use of our company.
* Lead regular business reviews, aligning our company's value with customer objectives and KPIs.
* Position our company as a long-term strategic partner, not just a vendor. Collaborate Cross-Functionally
* Work closely with Sales, Customer Success, Product, and Support to deliver a seamless Customer Experience.
* Share customer feedback and insights to help influence product improvements and go-to-market initiatives.

We are leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth. Were looking for a highly hands-on PMO to work directly with our CCO and drive cross-functional customer initiatives in a fast-growing SaaS company. This role sits at the center of Customer Success, Product, and Product-ensuring execution, visibility, and accountability.
Key Responsibilities
* Centralize and closely monitor customer risk, escalations, and delivery execution.
* Build and maintain project plans, dashboards, and executive reporting.
* Partner closely with Product to align customer priorities and feedback with roadmap execution.
* Proactively identify gaps, dependencies, and blockers-and drive resolution.
* Lead and drive cross-functional customer initiatives end to end.
* Work with project management tools (such Monday) to maintain an up-to-date view of Gantt charts and action items.
* Roll up your sleeves and execute when needed (this is a hands-on role).

DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth. As our Director of Customer Success Operations , you will be the architect of our post-sales engine. Your mission is to build the infrastructure, processes, and data-driven insights that allow our Customer Success and Support teams to scale efficiently. We are looking for a strategic leader who can move seamlessly between high-level strategy—such as designing the customer journey—and hands-on execution, including optimizing our tech stack and CRM.
Key Responsibilities
* Implement AI-driven strategy and automation across onboarding, support, workflows, and reporting to increase speed, accuracy, and operational capacity.
* Build, improve and ensure compliance with standardized "Playbooks" to guarantee a consistent, world-class experience.
* Track key performance indicators and build dashboards that provide real-time visibility into team performance and customer health.
* Partner with Finance and CS leadership to forecast renewals and identify churn risks proactively.
* Verify compliance on all CS processes and methodology.
* Drive initiatives to improve customer satisfaction and operational KPIs..
* Hands on ownership of systems, tools and processes.

We are leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth. We are looking for a seasoned Director of Customer Success - Enterprise to lead and scale our enterprise customer success function. This role is critical to ensuring our largest and most complex customers achieve rapid time to value, successful go-lives, strong adoption, and long-term success. You will own the end-to-end enterprise customer journey-from onboarding through renewal-while building trusted executive relationships, driving execution excellence, and mentoring a high-performing Customer Success team. This is a hands-on leadership role. You will combine strong people leadership with an execution mindset, dive into complex customer situations, and personally drive outcomes when needed.
Key Responsibilities
* Lead and scale the Enterprise Customer Success function in a fast-growing SaaS environment.
* Own the delivery of complex enterprise onboarding and implementation projects, ensuring on-time, high-quality go-lives.
* Build and maintain trusted relationships with senior stakeholders and executives at customer organizations.
* Drive operational rigor and execution: clear plans, milestones, risk management, and accountability.
* Establish and enforce best practices, playbooks, and success frameworks for enterprise customers.
* Mentor, coach, and develop CSMs, helping them grow as trusted advisors and execution leaders.
* Partner closely with Sales, Product, and Support to ensure a seamless Customer Experience.
* Provide executive-level visibility into customer health, risks, escalations, and outcomes.
* Play an active role in retention, renewals, and expansion for enterprise accounts.

DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth. With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them. We are seeking for a Customer Support Specialist, to join the Support team and provide world-class support to our customers. As a Customer Support Specialist, you will:
* Provide fast, professional, and personal support to Dealhub’s customers worldwide
* Work on a ticket system and communicate with the customers via emails, phone calls, and video calls
* Provide application support on Dealhub’s platform, mainly on configurations and integrations with other CRM platforms
* Do troubleshooting and ensure each ticket has been solved
* Make the customer satisfied with the solution and support provided

How to Apply?:
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