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As a Data Scientist, you will work in a highly collaborative environment with extensive amounts of data to research and develop deep learning models in various domains, such as ads optimization, customer data platform and prediction of user behaviour. You will apply and analyze these algorithms at scale.
You will have a chance to grow and develop professionally by owning data-driven projects from the research phase to production, collaborating with highly experienced researchers.
Responsibilities
Develop classical and deep learning models that directly impact company goals.
Find solutions to complex problems in social network infrastructure, understanding data generation processes and big data challenges.
Analyze and leverage extensive application data to enhance model performance and accuracy.
Work with partner teams to design and implement classification and prediction solutions for given objectives, presenting them clearly.

Were looking for a Senior Data Analyst who combines strong technical skills with a strategic mindset and curiosity for how data drives user experience and growth in social mobile apps. Youll partner closely with product, engineering, and marketing teams to turn data into clear insights and measurable business impact.
If youre passionate about uncovering insights, leveraging data and AI for smarter, faster results, and driving decisions at scale; wed love to hear from you!
Responsibilities
Identify opportunities for improvement through data analysis aligned with company strategy.

Partner cross-functionally to translate data findings into actionable product and business decisions.

Design, run, and analyze A/B tests to evaluate product changes and user experience optimizations.

Build, automate, and maintain dashboards and reports to track platform health, user behavior, and key trends.

Communicate findings clearly to stakeholders, influencing both tactical and strategic decisions.

Leverage AI and automation tools to accelerate analytical workflows and uncover deeper insights.

As a Machine Learning Engineer, your role will be instrumental in democratizing machine learning models across our company, harnessing our extensive data to drive informed decision-making. You will collaborate closely with data scientists and engineering teams, providing them with user-friendly frameworks for machine learning model execution and empowering every team at our company to easily leverage large language models (LLMs) in their daily workflows.
Responsibilities
Enhance and extend our machine learning framework to incorporate features like LLM observability, Feature Store, and SageMaker serving.
Provide technical guidance and support to enable data scientists to effectively utilize the framework.
Collaborate with cross-functional teams to develop advanced machine learning based recommendation systems.

As a Senior Data Scientist, you will work in a highly collaborative environment with extensive amounts of data to research and develop deep learning models in the domains of dating, moderation and content segmentation and apply them to tasks such as recommendation systems and analytics at a high scale.
Responsibilities
Work with management and partner teams to design and implement solutions in recommender systems for given objectives.
Lead technical efforts to improve the performance of deep learning models and propose initiatives to impact company goals directly.
Autonomously find solutions to complex problems in social network recommendations and understand the data generation process and challenges with the data.
Analyze and leverage the extensive data received from our application to enhance model performance and accuracy.

This is one of the most influential product roles at our company. As a Product Manager - Platform, youll own the technical foundations behind the core app experiences that drive our companys global usage. Messaging, communication, and everyday interactions for millions of users around the world. This role sits at the intersection of deep technology and business strategy, requiring you to influence the architecture of massive-scale distributed systems while simultaneously articulating their value to senior leadership.
Responsibilities
Drive the strategy, roadmap, and execution of our companys platforms across mobile and desktop clients, in close collaboration with the R&D team.
Partner with Engineering, Analytics, Business leadership, to define and deliver a product vision that balances user needs, business growth, and technical opportunities.
Own the measurement and improvement of technical performance and usability across platforms.
Scale usage, retention, user satisfaction, and monetization through scaling experiences across platforms.
Define, monitor, and analyze Key Performance Indicators (KPIs) and Service Level Objectives (SLOs) for your products. Use this data to make difficult trade-off decisions, measure success, and drive continuous improvement.

Were looking for a talented product manager to drive the development of one of our key revenue driving products: Business Messages. This is a highly influential role that significantly impacts the success and roadmap of the product.
As a Product Manager for Business Messages, your primary mission is to lead the strategic planning and execution of our product portfolio to connecting people and businesses in 1:1 chats. The role and team focuses on developing tools tailored to drive revenue and adoption across key markets via direct and third-party integrations.This position requires a seasoned professional with a strong background in product management, a deep understanding of messaging, and the value it brings from a commercial perspective and user perspective.
Responsibilities
Be a subject matter expert in the world of business messaging
Drive our company Business Messaging vision by understanding the competitive landscape including WhatsApp, Apple Messages for Business, RCS RBM, and SMS in order to position our company as a leader in key markets.
Define and execute a multi-quarter roadmap aligned to growth, reliability, and monetization OKRs for Business Messages together with the Product Lead.
Work with external CPaaS/aggregators and enterprise companies on integrations, co-launches, and enablement. Partner with Sales, Support, and Customer Success to scale adoption.
Oversee the entire lifecycle of the product, from ideation and concept development to launch and ongoing optimization.
Conduct market and user research to identify trends and opportunities from partners and businesses using Business Messages.
Gather and analyze feedback and requests from partners and businesses, to better inform product decisions and our long-term roadmap.
Set and monitor key performance indicators (KPIs) related to business message solutions within our company to assess product performance to inform and improve the product.

Were looking for an experienced, hands-on Engineering Manager to lead the development of our companys next generation of business communication capabilities - shaping how companies integrate and leverage our company as a communication platform to engage with their customers at scale.
In this role, youll drive the technology that enables businesses to connect, interact, and build trust with hundreds of millions of our company users worldwide through secure, high-performance, and intelligent communication experiences.
This is a strategic, high-impact leadership position where youll blend deep technical expertise with product vision - defining how our company evolves as a platform for business engagement and customer connection.
Responsibilities
What Youll Do
Work with high-performing engineers to deliver scalable, high-quality products.
Stay hands-on with backend development - developing, mentoring, reviewing, and guiding engineers through complex Java-based systems.
Drive execution of strategic product goals in partnership with Product, Business, and Senior Management.
Architect and evolve our infrastructure for performance, reliability, and scale.
Foster excellence - hire, coach, and grow world-class engineering talent.
Champion innovation, exploring new technologies (including AI-assisted development) to increase productivity and quality.
Measure and optimize system performance, scalability, and developer velocity.

Were looking for a highly motivated, self-directed DevOps engineer with an entrepreneurial spirit to join our team. You should be a proactive problem-solver who takes full ownership of the infrastructure, acting as a force multiplier to accelerate our engineering velocity.
Our Scale:
our company operates in a fully cloud-native environment, leveraging state-of-the-art cloud technologies.
As part of the DevOps team, you will work and take responsibility for a global-scale service distributed across multiple cloud platforms, spanning thousands of servers worldwide and generating petabytes of data. Our infrastructure relies on cutting-edge NoSQL databases to handle millions of operations per second.
Responsibilities
Keep our production environments up and running
Lead the implementation of DevOps engineering practices in the organization in collaboration with the Development and Architecture teams
Design, create and improve infrastructure deployment and management using IaC
Build and maintain tooling in various technologies
Improve availability, scalability, observability, and cost-efficiency of our current and future products
Support 24/7 on-call rotation.

Were looking for an experienced, hands-on R&D Director to lead the development of our companys next generation of business communication capabilities - shaping how companies integrate and leverage our company as a communication platform to engage with their customers at scale.
In this role, youll drive the technology that enables businesses to connect, interact, and build trust with hundreds of millions of our company users worldwide through secure, high-performance, and intelligent communication experiences.
This is a strategic, high-impact leadership position where youll blend deep technical expertise with product vision - defining how our company evolves as a platform for business engagement and customer connection.
Responsibilities
What Youll Do
Work with high-performing engineers to deliver scalable, high-quality products.
Stay hands-on with backend development - developing, mentoring, reviewing, and guiding engineers through complex Java-based systems.
Drive execution of strategic product goals in partnership with Product, Business, and Senior Management.
Architect and evolve our infrastructure for performance, reliability, and scale.
Foster excellence - hire, coach, and grow world-class engineering talent.
Champion innovation, exploring new technologies (including AI-assisted development) to increase productivity and quality.
Measure and optimize system performance, scalability, and developer velocity.

We are seeking a qualified and driven Account Manager to manage and expand our Business Messaging and Chatbot partner network. The successful candidate will be responsible for the overall partner lifecycle, including onboarding, performance management, and identifying growth opportunities. This position requires a strategic mindset, strong relationship management skills, and a solid understanding of the messaging industry.
Responsibilities
Manage a portfolio of Business Messaging partners and direct enterprises/ brands
Oversee the entire client lifecycle, including onboarding, day-to-day account management, performance monitoring, and growth strategy execution.
Build and maintain strong, long-term relationships with clients acting as a trusted advisor and key point of contact.
Collaborate with internal teams-including Sales, Marketing, and Product - to support partner enablement and integration.
Coordinate partner training sessions, marketing initiatives, and operational support as needed.
Analyze partner performance using internal reporting tools and provide regular business reviews (monthly/quarterly).
Detect and resolve reporting discrepancies; ensure data accuracy in partner performance tracking.
Clearly communicate our companys product offerings, features, and value propositions to both technical and non-technical stakeholders.
Proactively identify opportunities to upsell and cross-sell our company solutions to existing partners.

Were looking for a hands-on Zendesk specialist to own and optimize our support operations. Youll manage Zendesk end-to-end; workflows, triggers, routing, macros, and reporting - while leading technical projects and turning business needs into clear, actionable solutions. The role includes configuring integrations using APIs/webhooks, collaborating closely with Product, Engineering, DevOps, and Support, and keeping documentation and communication sharp. You should be technically minded, able to understand code, familiar with SQL and REST APIs, and experienced in deep Zendesk configuration. Strong English is required; Russian and experience in B2C or Support Operations are a plus.
Responsibilities
Administer and optimize Zendesk (workflows, triggers, routing, macros, reporting).
Lead and support projects end-to-end.
Translate business needs into technical requirements and actionable solutions.
Configure integrations using APIs, webhooks, and automation tools.
Work cross-functionally with Product, Engineering, DevOps, and Support on operational improvements.
Maintain documentation, timelines, and clear communication with stakeholders.
Provide training and post-implementation support as needed.