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Were looking for an Office Manager to own the day-to-day operations of our HQ and create an exceptional employee and visitor experience. This is a hands-on role at the heart of the company.
Note: This is a full-time, on-site role.
What You Will Own:
Office Operations
Run daily office operations, vendor management, procurement, and equipment lifecycle.
Employee Experience
Manage onboarding/offboarding logistics and be the go-to for employee needs.
Hosting & Front of House
Host customers and partners, ensuring a seamless and welcoming experience.
CEO Support
Manage the CEOs calendar, scheduling, and travel logistics.

We are looking for an Account Manager to help expand the financial activity of existing customers on the Okoora platform.

This role focuses on identifying opportunities within our existing customer base and helping businesses move more of their operational financial activity onto the platform.
The Account Manager works closely with finance leaders and operational teams within client organizations to understand how they manage international payments and currency activity, and to help them streamline and scale that activity.
This is a commercial role that combines business curiosity, proactive outreach, and a strong ability to drive customer adoption and expansion.
What You Will Do:
Manage and grow relationships with existing platform customers
Identify opportunities to expand payment activity and currency operations within customer organizations
Lead business conversations with finance and operations teams to understand how they currently manage international payments
Help customers migrate operational payment flows onto the platform
Drive increased adoption of the platform across suppliers, currencies, and operational workflows
Proactively reach out to customers to identify expansion opportunities
Reactivate customers with low or inactive usage and help them restart activity
Work closely with internal teams to ensure smooth customer execution and growth

We are looking for a strategic yet hands-on leader to own and scale our revenue engine.
As our Head of CS, you won't just manage a portfolio; you will design and execute the strategy that turns our customer base into a consistent ARR growth driver.
Reporting directly to the CEO, you will be a core member of our leadership team.
What you will own:
As Head of Customer Success, you are the single owner of revenue for your customer segment.
This includes:
Full ownership of ARR growth (new logos + expansion + retention through usage)
Driving revenue growth across an active base of hundreds of customers
Turning product usage into measurable expansion and upsell
Building and running a repeatable expansion engine
Defining priorities across customers based on revenue potential
Leading weekly revenue cadence with clear decisions and follow-through
This role connects customers, revenue, and execution into one operating system.

We are looking for a high-performance BDR to drive pipeline creation across Europe and the US.
This is not a traditional SDR role.
You will be responsible for turning outbound activity into qualified, decision-oriented opportunities.
This is a phone-first role - success is driven by direct conversations, not just digital outreach.
Your job is not to book meetings - your job is to determine whether a real opportunity exists.

We are looking for a highly analytical and detail-oriented FX Trader to join our core execution team.
In this role, you will be responsible for executing client trades and company positions with precision, ensuring optimal pricing while adhering to clearly defined risk methodologies.
You will work directly with liquidity providers, banks, and our internal dealing desk to ensure efficient execution, competitive pricing, and consistent operational reliability.
Please note: this is not a proprietary trading or Nostro desk role. The position is focused on disciplined execution and pricing rather than directional trading.
Key Responsibilities:
Execute FX transactions for clients across multiple instruments: Spot, Forward, Swaps, Vanilla Options, and Structured Strategies.
Perform company-side FX trades with Tier-1 banks and liquidity providers.
Optimize pricing, manage slippage, and ensure best execution under time pressure.
Communicate in real time with banks and LPs via Bloomberg, chat, and phone.
Ensure full compliance with company methodology and pricing models.
Maintain clear records and trade logs with high attention to detail.
Collaborate with the internal dealing room and support audit requirements.

We are looking for an Entry-level Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer issues and escalate complex cases to the appropriate team
Assist customers with account setup, troubleshooting, and general inquiries
Maintain accurate records of customer interactions and transactions
Collaborate with cross-functional teams to improve the overall customer experience.

We are looking for a Customer Success Manager (CSM) to join our sales department and take ownership of post-sale customer management, product onboarding, and improving the overall customer experience throughout the customer lifecycle.
This role combines direct, ongoing work with customers alongside close collaboration with Sales, Training, and Support teams, with the goal of ensuring optimal product usage, high customer satisfaction, and growth within existing accounts.
Responsibilities:
Guide new customers through the onboarding process and implementation.
Monitor product usage and identify gaps, challenges, or opportunities for improvement
Proactively engage with customers to improve adoption, retention, and overall value
Work closely with the Sales team regarding existing customers and growth opportunities (Upsell / Cross-sell)
Coordinate and refer customers to relevant training sessions based on their needs
Work with CRM systems and reports to track activity, manage processes, and ensure follow-up
Handle customer inquiries and provide professional, service-oriented support
Share insights and feedback from customers with relevant teams (Product / Development / Training).