The Business Operations Manager plays a crucial role in the operations of our business units. As an operational partner, the BOP ensures that daily operations run smoothly and company-wide initiatives are executed effectively. This role reduces the operational burden on General Managers and Sales Leaders, enabling them to focus on leading their teams and driving revenue.
The day-to-day:
Review and oversee Salesforce pipeline data to keep forecasts accurate and aligned.
Implement and manage Dealhub.
Partner with Account Executives and Customer Success Managers to validate opportunities fields are up to date.
Monitor coverage vs. quota in Salesforce dashboards and flag potential gaps early.
Track renewal opportunities in Salesforce and coordinate with Customer Success Managers to ensure timely execution.
Support priority opportunities (e.g., updating deal status, ensuring approvals are in place) during quarter-end.
Run weekly forecast calls with sales leaders, ensuring consistency in methodology and data.
Collect and structure field feedback on products, pricing, and processes, and share it with leadership in a digestible format.
The perks:
Hybrid, flexible work environment.
Extended private health (including mental) insurance.
Personal and professional development programs.
Occasional Cross company long weekends.
Requirements: Ideally, were looking for:
3-5 years of experience in a Business Operations, Sales Operations, or Revenue Operations role.
Bachelors degree - preferably in Economics, Business Management, or related field.
Experience working with Dealhub.
Proficiency in Microsoft Office Suite, with expert knowledge of Excel (pivot tables, modeling, automation).
Experience with Salesforce and other sales related tools (Call intelligence, forecasting etc).
Fluent in English (spoken and written).
Strong analytical and quantitative skills; ability to interpret Salesforce reports and spot data trends.
Excellent communication skills, able to present insights and recommendations to sales and leadership teams.
Tech savvy, eager to learn, with strong working knowledge of Salesforce (reports, dashboards, opportunity management).
These would also be nice:
Experience working in SaaS company.
Knowledge of BI tools such as Power BI, Tableau, or similar.
Previous experience in cross-functional projects or company-wide initiatives.
This position is open to all candidates.