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We are looking for a Engagement Manager.
As an Engagement Manager, you will report to the Director of Engagement Management on the Professional Services team.
Your main goals are to work with the sales team to position services value, introduce implementation best practices, and support closing the license sale while setting up the customer for success. Your performance will depend on your ability to operate in a pre-sales environment, excel in setting expectations with customers for a comprehensive and sound delivery plan. You must demonstrate prescriptive solution design and display project delivery credibility while presenting comprehensive implementation proposals for customers and prospects
RESPONSIBILITIES:
During the course of a project, be the primary customer interface and perform project management activities that ensure adherence to our methodology.
Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and digital transformation leadership Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
Work with our Sales team to develop Statements of Work, and then deliver the implementation against the contracted timelines and Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project.
Have difficult conversations regarding project issues, risk management, budget, and timeline and formally capture and communicate outcomes of those meetings.
Manage customer escalations and coordinate cross-functional teams to resolve critical customer issues, owning the communication back to the customer.
Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets. Assist with the planning, tracking, documentation and status updates for the project.
Able to manage one or two large projects or a couple of small to medium sized interrelated projects requiring complex cross-functional collaboration and management at the program level.

We are looking for a Digital Advisory.
The Digital Advisory Director (X-clouds, X-business lines) will be responsible for setting and executing enterprise sales strategy for the main Customers in the Region in various industries. This executive will assume leadership of a growing sales organization of 30+, to help drive complex enterprise deal transactions.
Set and execute an strong end-to end Retail vision
Set and execute an aggressive customer acquisition strategy to generate 30%+ annual growth in revenue and bookings
Maintain key customer relationships and develop and implement strategies for expanding the company's customer base
Maintain strategic partner relationships and develop and implement strategies ( salesforce,..)
Provide detailed and accurate sales forecasting
Manage overall sales process, set appropriate metrics for sales funnel management
Plan and manage at both the strategic and operational levels