לוח משרות דרושים הייטק מחשבים ורשתות בתל אביב יפו

Were looking for a NOC / Incident Manager Team Lead to establish and lead our Incident Management and NOC operations. This role is critical in ensuring high availability, rapid response, and continuous improvement of our production systems. You will manage a team responsible for real-time monitoring, incident coordination, and post-incident analysis, while also working closely with SREs, engineers, and leadership to enhance reliability.

Responsibilities:
Lead & mentor a small but growing team of NOC and incident management professionals.
Own the incident response process, ensuring fast, effective, and well-documented resolution of production issues.
Follow and refine monitoring & escalation protocols, reducing noise and improving actionable alerts.
Collaborate with engineering & SRE teams to prevent incidents through proactive improvements.
Define SLAs, SLOs, and incident reporting standards, providing leadership with key insights.
Drive post-mortem reviews, ensuring learnings are applied to system improvements.
Establish 24/7 operational readiness, Participate and optimize on-call rotations and shift structures.

Were looking for a NOC / Incident Manager to join our Production Operations team and play a key role in ensuring the stability and reliability of our systems. In this role, you will monitor production environments, detect and respond to incidents, and work closely with SREs and engineering teams to improve system resilience.

This is a hands-on role for someone who thrives in fast-paced environments, enjoys troubleshooting complex issues, and is passionate about reducing downtime and improving incident response processes.

Responsibilities:
Real-time monitoring of production systems to detect and respond to incidents.
Analyze and triage alerts, identifying root causes and escalating when necessary.
Manage live incidents, ensuring clear communication and timely resolution.
Document and improve incident response processes, including updating runbooks and playbooks.
Collaborate with SREs and developers to drive post-mortem analysis and implement long-term reliability improvements.
Reduce alert fatigue by tuning monitoring systems and ensuring alerts are actionable.
Participate in on-call rotations, ensuring 24/7 incident response coverage.
Proactively suggest improvements to monitoring, alerting, and automation strategies.

We are looking for a highly experienced Support Engineer with hands-on lab experience who embodies ambition and positivity. Someone who can passionately take ownership of their responsibilities, collaborating effectively with remote teams to not only meet but exceed our objectives and fulfill the evolving needs of our expanding customer base.

Join us in this exciting journey to redefine the future of quantum computing.

Key Responsibilities:

Own and provide end-to-end support to our global customers. This includes:
Communicate and troubleshoot with the customer to understand the real issue and identify its root cause. This requires understanding the customers experiments and setup across various quantum modalities.
Investigate and digest the issue in-house and work closely with the R&D teams to solve the issue and obtain a long-term solution.
Suggest and communicate a workaround to the user.
Research and identify solutions to recurrent software and hardware issues.
Manage ongoing communication and ensure customer satisfaction.
Gain a deep understanding of our ever-evolving, state-of-the-art quantum control system.
Maintain a profound understanding of the systems known issues.
Support hardware installations.
Travel globally to customer sites and resolve issues.
Document technical knowledge and issue resolution procedures.

We are seeking a motivated and customer-oriented Junior Help Desk Technician to provide technical support to our users. This role involves diagnosing and resolving hardware and software issues, assisting with network troubleshooting, and ensuring a high level of customer satisfaction.

Key Responsibilities:

Respond to support requests in a timely manner.
Diagnose and resolve hardware and software issues.
Log employee queries and track issues.
Analyze call logs to identify common problems.
Test and evaluate new technology.
Update self-help documents for users.
Escalate complex issues to senior technicians.

We are looking for a Staff DevOps Engineer to join our vibrant Scale team in Tel- Aviv!
As a DevOps Engineer, you will be responsible for the implementation of the company's strategy and best practices for the risk, fraud, and payments policies and procedures.
This person should be a passionate, independent, self-reliant, and experienced risk professional with the ability to implement new anti-fraud measures.
Here are a few of the things you will do:
Manage and maintain our kubernetes clusters, the various components in it, its health, its security, etc.
Develop, build, test, and maintain our internal tools for the development process and the day-to-day operation.
Constantly improve the process of getting our various products from idea to production.
Be a key ingredient in supporting our growth both internally and externally.
Identify and remove obstacles across the board.
Fight the good fight against malicious actors.

We are looking for a DevSecOps Engineer to join our vibrant Devops team within the Platform group in Tel- Aviv!
As a DevSecOps Engineer, you'll play a crucial role in securing our AWS cloud infrastructure and CI/CD pipelines. You'll work closely with our development and security teams to integrate security best practices into our development lifecycle and cloud infrastructure.
What You'll Do:
Infrastructure Security:
Implement and enforce security policies and controls, such as IAM roles, access policies, K8S clusters security configuration, and network security groups.
Proactively identify and mitigate security risks and vulnerabilities in our AWS infrastructure.
Collaborate with security teams to improve our overall security posture.
CI/CD Security:
Integrate security tools and processes into our CI/CD pipeline to automate security testing and vulnerability scanning.
Collaborate with development teams to establish and enforce security best practices throughout the development lifecycle.
Incident Response:
Develop and maintain incident response plans to effectively address security incidents.
Conduct thorough investigations to determine the root cause of security breaches and implement corrective actions.
Vulnerability Management:
Stay up-to-date with the latest security threats and vulnerabilities.
Prioritize and remediate security vulnerabilities identified through vulnerability scans and security assessments.
Work closely with development teams to address vulnerabilities in code and infrastructure.

We are looking for an experienced IT Manager to join our IT and Security team and lead the IT operations at our TLV office while managing the global IT support team across IL and SF.
As an IT Manager, you will play a critical role in ensuring the seamless operation, security, and efficiency of our IT infrastructure. You will be responsible for overseeing IT systems, managing IT support, leading IT projects, and optimizing technology to meet the evolving needs of our organization. You will also lead the global IT support team, ensuring timely and high-quality technical support for employees worldwide.
This role requires cross-functional collaboration with teams across the company, as well as strong leadership to manage and mentor the IT support team across multiple locations.
Here are a few of the things you will do:
Technical Leadership & IT Infrastructure Management
Oversee and maintain IT infrastructure, including hardware, software, networks, cloud services, and security systems.
Manage and maintain cloud-based tools and platforms, including Okta, JAMF, JumpCloud, Google Workspace, Slack, and Cisco Meraki.
Ensure the effective operation, security, and scalability of all IT systems.
Implement IT security best practices, including access controls, vulnerability management, and data protection.
Plan and manage IT projects, such as new technology deployments, system upgrades, migrations, and integrations, ensuring on-time and within-budget delivery.
Develop and maintain IT policies, procedures, and documentation in compliance with industry standards and best practices.
Stay up to date on industry trends, emerging technologies, and security threats, proactively identifying opportunities for improvement.
Global IT Support & Team Management
Lead and manage the global IT support team (IL and SF), ensuring efficient issue resolution and exceptional IT service delivery.
Define IT support processes and service-level agreements (SLAs) to minimize downtime and disruptions.
Provide technical guidance and mentorship to IT team members, ensuring their professional growth and development.
Establish and maintain a ticketing system for tracking and prioritizing IT issues.
Proactively identify recurring IT issues and implement long-term solutions.
Collaborate with internal teams to ensure IT support aligns with business needs and employee requirements.
Collaboration & Vendor Management
Partner with cross-functional teams to identify and address IT needs and improvements.
Manage relationships with external vendors, suppliers, and service providers, ensuring high-quality service and timely resolution of IT-related issues.
Negotiate and manage IT contracts, licenses, and renewals.

We're looking for a Devops Engineer for our R&D team, who is passionate about application architecture, system design, and end to end implementation.
Responsibilities:
You will independently determine and develop architectural approaches and solutions, building automated deployment and testing environments, managing performance bottlenecks and continuously improving the security and resilience of our platform, and act as a knowledge source for other team members. If youre a get-things-done, hands-on creative thinker and doer, this ones for you.

As a leader of the server development team, you'll be responsible for designing and building backend systems and game features. This includes everything from databases to server logic, network communication, client-backend logic, and more. Youll work closely with other developers and designers to meet the demands of the fast-paced mobile games industry. If you are an experienced and self-taught person who is willing to pursue technical challenges in the course of developing gaming server systems, then this role is for you.

Key Responsibilities:
Lead the server development team in designing, implementing, and maintaining scalable backend systems for mobile games.
Collaborate with cross-functional teams, including game designers, client developers, and product managers, to deliver high-quality game features.
Ensure backend systems are optimized for performance, reliability, and scalability.
Oversee the full development lifecycle, from technical design to deployment and ongoing maintenance.
Monitor production performance and proactively respond to any anomalies discovered by our NOC team, ensuring minimal disruption to live services.
Conduct code reviews, mentor team members, and promote best practices for server-side development.
Stay up to date with industry trends and emerging technologies to drive continuous improvement.

We are seeking a highly skilled Cloud Edge Server Deployment Engineer to join our team, which is responsible for deploying edge servers in customer cloud environments.
This position requires expertise in modern cloud technologies, container orchestration, and automation tools.
As a key member of our team, you will be responsible for the development, maintenance, and deployment of edge and sensor systems in customer premises, working closely with field engineers to ensure smooth execution.
What will you do?
Oversee the deployment and maintenance of sensors and edge servers in customer environments.
Support field engineers during installation and troubleshooting.
Work with engineering teams to ensure seamless integration with customer cloud environments.
Utilize automation tools (Helm, Terraform, GitOps) to optimize deployment processes.
Document deployment configurations and troubleshooting steps.

We are seeking a highly skilled Cloud Edge Server Deployment Engineer to join our team, which is responsible for deploying edge servers in customer cloud environments.
This position requires expertise in modern cloud technologies, container orchestration, and automation tools.
As a key member of our team, you will be responsible for the development, maintenance, and deployment of edge and sensor systems in customer premises, working closely with field engineers to ensure smooth execution.
What will you do?
Oversee the deployment and maintenance of sensors and edge servers in customer environments.
Support field engineers during installation and troubleshooting.
Work with engineering teams to ensure seamless integration with customer cloud environments.
Utilize automation tools (Helm, Terraform, GitOps) to optimize deployment processes.
Document deployment configurations and troubleshooting steps.

This is a unique opportunity to be the first technical expert in our Tenable Cloud Security team, interfacing directly with customers to diagnose and resolve advanced technical issues. Youll serve as a trusted advisor, leveraging your deep technical expertise to enhance the customer experience while collaborating closely with internal teams to improve our solutions. As a one-person show, youll play a critical role in building a scalable customer-facing engineering function.

Your Opportunity:

Escalation Ownership: Take complete ownership of all technical escalations, ensuring timely follow-up and resolution.

Troubleshooting & Debugging: Analyze logs, profile code, debug issues, and provide bug fixes as needed.

Technical Problem Solving: Understand customer use cases, work with support, product, and engineering teams closely to be an effective liaison between core engineering and support.

Customer Engagement: Work directly with customers to troubleshoot and resolve issues related to Tenable Cloud Security products, ensuring exceptional satisfaction and retention.

Bug Tracking & Monitoring: Maintain and track all open bugs, ensuring clear status visibility and prioritization in collaboration with product and engineering teams.

Collaboration: Partner with product, engineering, and support teams to identify root causes of technical issues and drive improvements in our products and services.

Proactive Insights: Analyze patterns in customer issues to recommend preventative measures and improvements to the product.

Process Development: Establish and refine processes for managing technical escalations, ensuring efficiency and scalability.

Knowledge Sharing: Develop and maintain comprehensive technical documentation, including troubleshooting guides and knowledge base articles.

Leadership on the Ground: Represent the customer-facing engineering team in cross-functional meetings and contribute to strategic initiatives.

Your Role:

Be the full tech owner of your teams products - lead code reviews, and help maintain a high level of code: Writing clean, high-quality, high-performance, maintainable code.

End-to-end professional responsibility over your teams Agile development life-cycle.

Growing and mentoring your team members.

Serve as a force multiplier for your team by identifying and implementing process improvements.

Hands-on approach - designing, coding, and delivering features to production.

Your Opportunity:

Develop and support software including applications, database integration, interfaces, and new functionality enhancements

Maintaining and enhancing core infrastructure

Support test and deployment of new products and feature

Lead a real-time, operational module, used internally, evolving to meet the demands of an ever-growing number and demands of customers relying on it for both mission-critical and day-to-day tasks.
Writing clean, high-quality, high-performance, maintainable code.

Collaborate in an environment involving various stakeholders within the company by planning, brainstorming, and sharing feedback.

Coordinate cross-functionally to ensure the project meets business objectives and compliance standards.

Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on the production.

We're looking for a DevOps Engineer who'll bring the dev stream from build through deploy to production, to maximum efficiency, reliability, security and stability. You'll integrate AI capabilities into our DevOps workflows, facilitate team independence, and maintain adaptive infrastructure that supports our business strategy. By continuously reducing costs and increasing velocity, you'll work in a team effort to achieve our goals. You'll help us make sure we are building the biggest weather platform in the world.

As a DevOps Engineer , You'll:

Develop and adopt AI-powered tools to make Development and Operations processes more efficient
Collaborate with developers and weather scientists to optimize service performance, reliability, scale, security, and cost
Evolve and maintain adaptive cloud infrastructure to support our business strategy and enable smooth growth at scale
Build self-service platforms for scientists and developers to work independently
Introduce and integrate MLOps practices for GPU-based model deployment on Kubernetes
Maintain Production availability by participating in DevOps on-call shifts

We are looking for a highly skilled and versatile Linux Developer to join our development team. As a Linux Developer , you will be responsible for designing, developing, and maintaining the infrastructure and components of our platform. As part of your role, you will also work on the frontend aspects of our platform and collaborate with stakeholders and cross-functional teams to optimize full-cycle system performance.
Responsibilities:
Develop and maintain code deployed on Linux and K8s.
Collaborate with cross-functional teams to achieve project goals.
Implement time-critical applications with high coverage, maintaining minimal footprint ensuring code is documented and maintainable.
Troubleshoot and resolve complex technical issues related to Linux internals and real-time systems.