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We're looking for a talented Operation Specialist to join our team and paly a crucial role in our success.
In this position you will:
Coordinate and execute daily operational tasks, ensuring compliance with company standards and industry regulations.
Manage inventory, including ordering, receiving, and maintaining optimal stock levels.
Address operational issues and inquiries in a timely and professional manner.
Prepare and present reports on operational performance, highlighting successes and areas for improvement.

Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.

Responsibilities:
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.

We are seeking a talented and motivated Infrastructure Engineer to join our growing team. As an Infrastructure Engineer, you will be responsible for designing, developing, and maintaining tools and infrastructure that enable efficient and secure development and deployment processes. You will work closely with cross-functional teams to understand their requirements and design solutions that meet their needs.

Responsibilities
Design, develop, and maintain tools and infrastructure that enforce platform standards, ensuring high-quality standards are maintained across the organization.
Collaborate closely with cross-functional teams to understand their requirements, provide technical guidance, and ensure successful implementation.
Architect and build scalable, reliable, and secure infrastructure solutions that support the company's R&D and DevOps teams.
Ensure adherence to security and governance policies to protect company data and systems, ensuring compliance with relevant regulations.
Troubleshoot and resolve infrastructure-related issues in a timely manner to minimize downtime and optimize performance.
Stay up-to-date with industry trends and emerging technologies in Infrastructure/Platform Engineering and leverage this knowledge to drive innovation and improve processes.

We're looking for a talented and experienced DevOps Engineer to join our Platform group.

As a DevOps Engineer you will work on our highly scalable gaming backend and our massive data processing pipeline, ingesting billions of daily events. Make sure our systems and infrastructures scale and perform at optimal levels.

Responsibilities:
Take charge of our multi-cloud data platforms uptime, performance, and cost-effectiveness, ensuring a highly available and scalable environment for our data-driven applications.
Design, implement, and maintain cutting-edge generative AI engines and tools.
Work closely with architects, data scientists, software engineers, and system administrators to design and implement scalable and secure data infrastructure solutions.
Contribute to product architectural and infrastructure design, focusing on leveraging backend infrastructure.
Drive innovation by continuously evaluating and integrating new technologies to improve our data platforms capabilities and efficiency.

We're looking for a talented DevOps engineer.

As a DevOps Engineer you will work on our highly scalable gaming backend and our massive data processing pipeline, ingesting billions of daily events. Make sure our systems and infrastructures scale and perform at optimal levels.

Responsibilities:
Responsible for DevOps, Cloud and Monitoring environments - Build infrastructure, tools and services to improve delivery and availability.
Be part of product architectural and infrastructure design - Design and leverage the backend infrastructure and its security aspects.
Responsible (together with the team members) for our platform, up-time, infrastructure, scale and costs.
Work alongside Architects, Developers, System administrators and other tech leads in the company.

We are seeking a proactive and skilled IT Specialist to develop and manage internal IT ecosystem.
This encompasses responsibilities ranging from employee onboarding, asset management, and secure access provision, to contributing toward the achievement of SOC 2 compliance objectives.
This role is positioned at the nexus of IT, security, and DevOps, requiring close collaboration with the engineering team to ensure secure and productive operations as the company expands.
Candidates who possess a strong dedication to IT operations, security hygiene, and optimizing internal systems for seamless efficiency will find this a substantial opportunity to assume ownership and advance professionally within the organization.
Responsibilities:
Manage all internal IT operations, including onboarding/offboarding processes, device provisioning (primarily Mac-based), and software lifecycle management.
Administer identity and access utilizing JumpCloud, which includes Single Sign-On (SSO) and Security Assertion Markup Language (SAML) integrations with Google Workspace and various Software as a Service (SaaS) tools.
Oversee office infrastructure, including Virtual Private Networks (VPNs), Wi-Fi connectivity, and video conferencing systems across all corporate locations.
Establish and enforce stringent policies concerning device security, access control mechanisms, and patch management protocols.
Maintain accurate hardware and software inventories, streamline procurement workflows, and manage vendor relationships.
Provide support for SOC 2 initiatives through the meticulous documentation of controls and close collaboration with the DevOps team on access management practices.
Acquire expertise in and support cloud identity management platforms (such as AWS IAM/Identity Center, Azure Entra ID, or GCP IAM).

We are looking for a unique talent to bridge the gap between low-level system observability and high-level AI reasoning.
You will sit at the intersection of our deep tech initiatives: actively developing our eBPF agent (Cimon) while simultaneously leading the charge on our AI innovation security research.
In this role, you will be the architect of our "security brain." You will write the low-level code that observes what is happening (eBPF/Golang) and build the AI models that understand, diagnose, and prevent issues (LLMs/Python).

We are looking for a Global Support Manager.
Key Responsibilities:
Strategic Leadership:
Refine and implement a comprehensive customer support strategy aligned with company goals and customer needs.
Refine and report on key performance indicators (KPIs) and service level agreements (SLAs) for the support organization.
Analyze support metrics and customer feedback to identify trends, areas for improvement, and opportunities for proactive support.
Collaborate with Customer Success, Product, Engineering, and Sales teams to ensure seamless customer journeys and effective issue resolution.
Stay abreast of industry best practices in customer support and application security trends.
Team Management & Development:
Recruit, train, and mentor a team of highly skilled and customer-focused support professionals.
Foster a culture of continuous learning, professional development, and customer advocacy within the support team.
Conduct regular performance reviews and provide constructive feedback to team members.
Ensure adequate staffing levels and efficient resource allocation to meet customer demand.
Technical Excellence:
Develop and maintain in-depth knowledge to effectively troubleshoot and resolve customer issues.
Stay updated on product enhancements, new features, and industry best practices
Serve as a technical escalation point within the Global Support Team
Operational Excellence:
Optimize support processes, workflows, and tools to improve efficiency, effectiveness, and customer satisfaction.
Oversee the management of our knowledge base, FAQs, and self-service resources to empower customers.
Implement and manage support technologies (e.g., ticketing systems, remote support tools).
Handle escalated customer issues and ensure timely and satisfactory resolution.
Develop and maintain documentation for support procedures and policies.
Customer Experience:
Champion a customer-centric approach throughout the organization.
Act as a voice of the customer within the company, advocating for product improvements and enhancements based on support insights.
Proactively identify opportunities to enhance the customer experience and build strong customer relationships.

We are looking for a Senior Devops.

We are looking for a DevOps Engineer (AWS).

We are looking for a Cloud Architect.
What You'll Do:
Realization and implementation of the architecture on the variety of technological components and services
Implementation of automations and scripts based on Infrastructure As A Code (for example: Terraform)
Implementation and implementation of protection and security solutions in the cloud
Maintaining regular interfaces with the security and cloud protection teams in the organization
Locating and implementing new technological opportunities in the cloud field
Maintaining regular interfaces with companies and organizations in the cloud field in Israel and in the community

Were looking for a Senior DevOps Engineer whos passionate about developer experience, platform reliability, and cutting-edge automation.
This role goes beyond traditional DevOps youll dogfood our own cloud and Kubernetes optimization products, providing hands-on feedback and product insights directly to our product and engineering teams.
Youll design and own a scalable, resilient, developer-friendly infrastructure while shaping how the company itself builds, deploys, and optimizes in the cloud.
Your ownership will include:
Architect, deploy, and manage Kubernetes-based platforms across AWS/GCP for scalable microservices.
Implement Infrastructure as Code using Terraform, Terragrunt, and Helm, ensuring fully automated, versioned environments.
Build and maintain CI/CD pipelines with Argo CD, GitHub Actions, and GitLab CI to streamline deployments.
Develop Python automation tools and internal platforms that enhance developer experience and reliability.
Continuously dogfood our optimization products (e.g., for Kubernetes and cloud cost automation) validating their performance, identifying improvements, and advising the product team on real-world impact and UX.
Monitor and optimize system performance, scalability, and cost efficiency using observability and FinOps best practices.
Collaborate with R&D teams to improve developer velocity, CI/CD workflows, and infrastructure resilience.
Champion platform-engineering principles enabling teams to deploy confidently and operate efficiently.

As a Lead DevOps Engineer, your role involves the design and development of robust, scalable, and resilient distributed systems. You'll define product specifications, leveraging your technical expertise to create optimal solutions hosted in Kubernetes on AWS Cloud. This position requires extensive collaboration with various teams throughout the software development lifecycle. You will lead design discussions and code reviews, contributing to the overall quality of engineering within the organization.

Your responsibilities also include creating and supporting reusable application components and patterns, considering both business and technology perspectives. You'll utilize developer tools and a range of AWS services for task management, source code handling, building, deployment, operations, and real-time communication. You are expected to demonstrate advanced skills in application design, implementation, and maintenance, often with minimal supervision.

Beyond technical tasks, you will mentor other engineers, sharing your knowledge and actively contributing to the enhancement of best practices and processes within and across teams.

Responsibilities:

Design, build, and maintain the scalable cloud infrastructure and CI/CD pipelines necessary to support our cutting-edge AI and optimization services.

Champion Infrastructure as Code (IaC) practices using tools like Terraform and Kubernetes to automate the deployment, scaling, and management of our production environments.

Implement robust monitoring, logging, and alerting systems to ensure the high availability, performance, and reliability of all services.

Partner with development teams to streamline the software development lifecycle, improve deployment velocity, and embed best practices for security and operational excellence.


JR314438

Cynet is looking for an End Point Protection Platform Group Lead to join us. As a Group Lead, you will play a key role in building Cynet’s resilient, cutting?edge XDR security solutions.

What will you do:

* Manage four Team Leads across low?level C++ and .NET domains
* Aid, guide and provide hands-on leadership to a team of talented core Developers using C++ and .NET
* Technically manage, mentor, review and improve the quality of the code and process
* Work closely with Product, QA and DevOps teams
* Manage the delivery of multiple, complex, simultaneous development projects from design to release
* Make key decisions to ensure the successful implementation of all initiatives