We're looking for a highly motivated Account Manager to join our Nordic Desk and deliver an outstanding client experience.
What will you be doing?
Build and maintain relationships with Dutch-speaking clients
Support clients through phone, email, Teams, WhatsApp, and other communication channels
Identify clients' needs and provide tailored solutions
Promote relevant products and services while delivering exceptional customer experience
Handle client inquiries and complex cases efficiently
Contribute to the team's growth and overall business objectives
Requirements: Native-level Dutch - Must
High level of English - Must
3+ years of experience in a client service role.
Highly motivated with a strong desire to succeed
Customer- and sales-oriented, with excellent relationship-building skills
Excellent communication skills across multiple channels, including phone, Microsoft Teams, email, and WhatsApp
Strong ability to adapt communication style to different client profiles and situations
Experience or knowledge of financial markets, investing, or cryptocurrencies - Advantage
AI proficiency - comfortable using AI tools to improve productivity, automate routine tasks, and enhance client communication
Well-organized, proactive, and able to prioritize in a fast-paced environment
Team player with a positive attitude and strong learning mindset
This position is a full-time position working Mon-Fri in Israel (Hybrid)
This position is open to all candidates.