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We are looking for a strategic and detail-oriented Product Manager to join our Pricing Product Management team, supporting initiatives across the CXone Mpower platform.
This role is critical to ensuring pricing processes, systems, and tools evolve to meet the demands of our dynamic cloud business and global customer base.
As a Pricing Product Manager, you will work closely with cross-functional stakeholders, including Product, Sales, Finance, Legal, Operations, and additional stakeholders to define, prioritize, and deliver pricing capabilities that drive commercial success, operational efficiency, and scale.
How will you make an impact?
Evolve the pricing product roadmap, with a focus on global scalability, automation, and user experience.
Serve as the business owner for pricing processes within CPQ with holistic view of other commercial systems.
Collaborate with stakeholders to define pricing models for new product offerings and ensure seamless implementation.
Define business requirements and user stories for pricing-related enhancements in collaboration with development teams.
Drive initiatives related to discounting logic, quote flexibility, approval flows, and price governance.
Partner with Finance and Legal to ensure compliance and control in global pricing.
Support strategic initiatives such as new business models and more
Educate internal teams on pricing capabilities and enhancements; serve as a point of contact for escalations.
Provide input to dashboards and analytics supporting pricing decisions and visibility.

Were looking for someone extraordinary like youa smart, energetic, creative social media manager. The social media channels have tens of thousands of followers, so youll step into the fast lane as we continue to rapidly expand our leadership as the #1 customer experience brand. This job is not for the faint-heartedyou need imagination, resourcefulness, and a passion for whats nextput in your all and youll come out with a track record of driving great success in a market-leading global enterprise.
As our social expert, well depend on you to define and run our publishing calendar supporting global campaigns, events, and employee engagement while building our influence across the digital business world. Youll be surrounded by top tier B2B marketers around the globe who have a passion for technology, storytelling, working closely together, and celebrating new ideas and results together. Youll be responsible for social media, employee and partner advocacy programs, and other projects to build awareness, brand reputation, reach, advocacy and thought leadership.
How will you make an impact?
Social Media Strategy: Help develop the social strategy with creative content and campaign ideas to drive reach, engagement and thought leadership across the B2B technology industry.
Content Creation and Curation: Curate and create engaging, high-quality content, including visuals, videos, and written posts, tailored to the brand's style and audience preferences
Advocacy: Lead social media and advocacy programs to grow followers, reach and engagement including social campaigns, calendar, and content strategy. Recommend ways to increase activity, coverage and traffic back to website.
Campaign Management: Plan and execute innovative social media campaigns and promotions that drive brand awareness, engagement, and conversions. Collaborate with teams across marketing to develop social campaigns that support demand generation,
Influencer Collaboration: Identify and establish partnerships with relevant social media influencers and brand advocates to amplify reach and credibility.
Data Analysis and Reporting: Monitor key social media metrics, such as reach, engagement, conversion rates, and sentiment analysis. Generate reports which show progress and optimizations.
Manage an active social media calendar as the expert on what works well in B2B social media for posts, content types, frequency, scheduling, hashtags, etc. according to social platform algorithms, our industry, and audience preferences.
Manage special projects as assigned such as videos, influencer community outreach, primary research, presentation development and other CXone communications activities.

Were looking for an experienced and motivated Team Lead to join our IT organization, managing Tech Support across Israel and EMEA, while also leading our Global Mobile Operations. This role blends people leadership, hands-on technical ownership, and operational excellence. You'll work closely with regional IT teams, end users, vendors, and global stakeholders to ensure high-quality support and seamless mobile device lifecycle management across the organization.
How will you make an impact?
Lead and mentor Tech Support teams across IL & EMEA, ensuring excellent service delivery and end-user satisfaction
Own onboarding/offboarding IT processes, executive support, and office tech readiness
Drive execution of local IT projects and provide on-site support for high-impact events and conferences
Manage the companys global mobile device program including budgets, vendors, procurement, and usage tracking
Administer Intune-based mobile policies (Android/iOS), ensuring security and compliance
Collaborate with finance, procurement, and global IT to optimize operations and reduce mobile costs
Define and track key operational metrics (e.g., SLA, CSAT, FRT) to continuously improve service.

Required Salesforce CPQ Business Application
So, whats the role all about?
As a Salesforce CPQ Business Application Analyst, you will be part of the IT Business Applications team, responsible for the architecture and design of the Salesforce CPQ system based on the roadmap and strategic initiatives, work with Portfilio Management and business stakeholders for product related projects and processes. You'll be responsible for ongoing system administration tasks, design and implementation of custom objects and advanced functionalities, provide first-level support to the sales and operations teams, including issue identification and issue resolution/escalation.
How will you make an impact?
Own the architecture and design of the Salesforce CPQ system. Perform administrative tasks including configuration of products, product rules, price rules and other parts of Salesforce CPQ.
Maintain the project queue in Salesforce and streamline product go-to-market process within Salesforce.
Perform ongoing system administration (maintaining user roles, security settings, profiles, automation, and data integrity).
Work with Product Management and business stakeholders for product related projects, processes (such as: Product Launch, Product Escalation, Enhancement Requests, Beta Program, Pricing Analysis, product-focused systems administration, and End of Life).
Maintain reporting and dashboards within Salesforce. Assist with ad hoc reporting requests and optimize the user experience related to reports and dashboards.
Manage dashboards, reports, forms, templates, custom objects, object relationships, fields and layouts.
Establish and maintain data quality through daily/weekly/monthly/quarterly reporting. Salesforce user administration tasks, including access management, permission sets, role assignments and profile management, etc.
Provide first-level support to the sales, marketing, service, finance, and operations teams, including issue identification and issue resolution/escalation.
Identify and evaluate new features and functionality related to the Winter, Spring, and Summer release management schedule provided by Salesforce.
Completes all responsibilities as outlined on annual & quarterly goals.
Completes all special projects and other duties as assigned.

Were looking for a Network Engineer to help maintain, optimize, and expand our global network infrastructure. In this role, youll work with a variety of technologies to ensure the stability and performance of our corporate network, including LAN, WAN, and cloud environments (AWS and Azure). Youll be responsible for supporting network operations, troubleshooting issues, and participating in new network projects while ensuring a high level of security and performance.
How will you make an impact?
Maintain and optimize corporate network infrastructure, including LAN, WAN, and cloud networks (AWS & Azure)
Participate in new network installations, upgrades, and projects
Provide internal users' L2 network support and troubleshoot issues effectively
Ensure the network remains secure by managing and configuring firewalls (specifically Fortinet)
Work with cloud network infrastructure, focusing on network architecture in AWS and Azure environments
Contribute to optimizing network performance and reliability.

Were looking for a Cloud Architect to help shape and evolve our global cloud infrastructure.
In this hands-on role, you'll design and build secure, scalable cloud environments using Azure and AWS, solving real-world challenges and driving innovation across the organization.
How will you make an impact?
Design and implement secure, scalable, and resilient cloud architectures across Azure and AWS
Lead modernization and migration initiatives for critical workloads
Drive cloud security practicesidentity, encryption, compliance, zero trust
Collaborate with cross-functional teams to translate business needs into technical solutions
Support infrastructure-as-code and automation to improve reliability and speed
Continuously optimize our cloud setup for performance, cost, and security.

Required Senior HR Business Partner
The HR Business Partner will support the Corporate Services Business Unit to develop and implement HR plans and solutions to achieve strategic business initiatives and deliver results.
Our HR Business Partner acts as a change agent in Managing Organizational Change for various HR initiatives including succession planning, policy review and implementation, management training and development etc..
Roles and Responsibilities:
Strategic Partnering:
Align HR strategies with business objectives to support overall organizational goals.
Collaborate with senior leaders to develop and implement HR initiatives that drive business performance.
Employee Relations:
Act as a point of contact for employees and managers, addressing concerns and resolving conflicts.
Foster a positive work environment and promote employee engagement.
Talent Management:
Support talent acquisition efforts by working with hiring managers to identify staffing needs and participate in the recruitment process.
Develop and implement talent development programs, including training, career development, and succession planning.
Performance Management:
Guide managers in setting performance goals and conducting performance reviews.
Provide coaching and feedback to employees to enhance their performance and career growth.
Change Management:
Assist in managing organizational changes, such as restructures, mergers, or new initiatives.
Communicate changes effectively and support employees through transitions.
HR Policy and Compliance:
Ensure compliance with labor laws and company policies.
Develop and update HR policies and procedures as needed.
Data Analysis and Reporting:
Analyze HR metrics and provide insights to support decision-making.
Prepare and present reports on HR activities and outcomes.
Employee Engagement and Culture:
Promote a positive organizational culture and employee engagement initiatives.
Conduct employee surveys and implement action plans based on feedback.

Required HRIS ERP Program Manager
The HRIS (Human Resources Information Systems) PMO is responsible for mapping current HR processes and systems, collaborating closely with IT, and ensuring a smooth transition to the new ERP system. The role requires strong project management skills, excellent communication abilities, and a deep understanding of HR-IT integration.
How will you make an impact?
Project Leadership: Lead the ERP implementation project ensuring alignment with organizational goals, and engage with key stakeholders including HR, IT, and other departments, to address their needs and concerns.
Process Mapping and Analysis: Document and analyze existing HR processes and systems to identify gaps and areas for improvement and collaborate with HR and IT to design the future state of HR processes in the new ERP system, ensuring HR system initiatives and implementations are aligned with business goals and executed effectively.
Release Management: Lead the system release cycles, coordinating both internal teams and external interfaces to ensure successful deployments.
Collaboration with IT: Participate in major HR technology selection processes, including facilitation of legal, financial, and compliance considerations. Work closely with IT to plan and execute the integration, configuration and customization of HR processes into the new ERP system.
Change Management: Develop and implement a change management strategy to facilitate a smooth transition to the new ERP system. Organize training sessions and provide ongoing support to HR staff to ensure familiarity with the new system.
Risk Management: Identify potential risks associated with the ERP implementation and develop mitigation strategies, and continuously monitor project progress and control risks to ensure successful implementation.
Communication: Provide regular updates to stakeholders on project progress, challenges, and successes, and establish a feedback mechanism to gather input from HR staff and stakeholders throughout the implementation process.
KPI Management: Define key performance indicators (KPIs) and metrics to measure the success of the ERP implementation and use performance data to drive continuous improvement in HR processes and systems.

We are seeking an experienced Cloud Services Manager\ Manager, cloud architecture and DevOps to lead and drive cloud infrastructure, DevOps, and automation initiatives in a global R&D environment.
The ideal candidate will have extensive experience managing global teams, expertise in AWS and Azure, and a deep understanding of CI/CD, DevOps processes, and Cloud Migrations. This role requires close collaboration with R&D teams to ensure seamless cloud integration, automation, security, and compliance.
How will you make an impact?
Lead and manage a Global Cloud Services team, driving innovation and efficiency in IT
Design, implement, and oversee Public Cloud Infrastructure Management, focusing on AWS and Azure.
Develop and maintain Cloud Architecture and Automation strategies to optimize performance and scalability.
Oversee Cloud Security and compliance management, ensuring adherence to industry standards.
Provide trusted advisory support to stakeholders on cloud best practices, governance, and cost optimization.
Drive IT infrastructure modernization and lead cloud migration projects for legacy systems.
Implement and enhance CI/CD pipelines, DevOps workflows, and automation frameworks.

The Ecosystem Engineering team, part of the CTO office, is looking for a talented Senior Software Engineer to join us. In this role, you will help our engineering teams contribute to open source projects related to infrastructure management and virtualization. You will apply this experience to deliver enterprise-ready offerings like virtual machine migration tools for both ISVs and OEMs. Your contributions to open source projects will require a variety of languages and technologies in support of our important customers and partners.
As a Senior Software Engineer, you will design, develop, and implement features and work closely with our customers and partners.
What you will do:
Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members.
Integrate changes in multiple projects and services into a consumable feature
Submit patches for bug fixes to the community and review patches from other community members
Work with the Quality Engineering (QE) team to ensure that projects are tested correctly
Publicize the work the team is doing via blogs, web postings, or conference talks