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PassportCard Labs is where innovation meets impact. As the technological powerhouse behind PassportCard, we design and build cutting-edge solutions that revolutionize the insurance industry. Whether it’s real-time claims payments or predictive analytics, our Labs team is at the forefront of driving change and shaping the future of insurance. Ready to innovate with us? We are seeking a dynamic Hands-On Business Application Manager to lead Management Information Systems (MIS). This role is ideal for a results-driven leader with deep expertise in MIS project management. You will work cross-functionally to optimize business intelligence, automated marketing campaigns and information systems performance while ensuring seamless system integration and process efficiency. Key Responsibilities Project & Resource Management: Oversee the development and delivery of MIS projects, ensuring data accuracy, accessibility, and alignment with business goals. Backlog & Prioritization: Own and manage the MIS requirements backlog, collaborating with stakeholders to prioritize based on impact. System Innovation & Optimization: Identify inefficiencies and recommend system upgrades to improve overall performance. KPI Monitoring: Track and measure regional KPIs to ensure project success and alignment with business objectives. Collaboration & Integration: Work closely with Account Managers and cross-functional teams to streamline marketing operations and improve digital performance.

Manage and support the organization’s ERP system and related business processes Act as the primary internal expert for ERP (NetSuite experience is an advantage) Analyze, define, and improve business workflows and ensure proper ERP implementation and usage across departments Collaborate with stakeholders to gather and document business requirements for new features or process changes Manage ERP projects including upgrades, enhancements, and integrations Provide support and training to ERP users Work with external vendors and NetSuite consultants when required Ensure data accuracy, security, and system integrity within the ERP platform Regularly report to the CIO on system status, improvements, and business impact.


Subsidiary:
Alma LTD