We are a dynamic, fast-paced company operating in over 34 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us!
The Customer & Account Specialists job is to promote our company's products. Communicate with professional HCPs (physicians, nurses, pharmacists). The Customer & Account Specialist will increase product awareness, answer queries, provide updated and reliable information, and introduce new products.
Responsibilities
Territory and customer management: MCCP update, Call plan adherence (CPA) and identifying customer needs, use of digital tools.
Organizing and conducting meetings with HCPs in the designated work territory, ensuring compliance with specified requirements and the assigned action plan.
Providing support to HCPs in optimizing patient outcomes
Delivering lectures to HCPs (according to the MC terms).
Professionally promoting the company's products and providing scientific updates based on evidence-based medicine (EBM).
Developing new initiatives.
Establishing collaborations and fostering professional relationships with HCPs.
Actively participating in team meetings, including sharing information and best practices, reviewing relevant materials, and preparing presentations and marketing materials as per the team's requirements.
Taking an active role in team/unit projects.
Maintaining open communication with other functions within the company regarding the team's products.
Attending conferences in Israel and overseas.
Requirements: Required experience and education
Marketing experience, including experience in oncology and / or Hematology
Bachelors degree in Paramedicine, Biology, Chemistry, Nursing, or a related field
Fluent in Hebrew and English
Presentation skills (Hebrew & English)
Valid driver's license
Required qualifications:
Ability to work independently
Professional abilities
Self-educational ability and handling scientific materials
High interpersonal skills
Team player
High ethical standards
Internal and external work interfaces:
Internal - Regulation, Operations, HR, IT, PV, Compliance, Medical, Team Coordinator
External - HCPs in the Oncology / Hematology field.
This position is open to all candidates.