דרושים » שירות לקוחות » Global Revenue Operations Project manager 25936

an AI startup that revolutionizes the security screening process with a worldwide presence and customers, is seeking an experienced Vice President of Sales to spearhead our expansion efforts across the EMEA markets.
As a senior member of the executive team, you will lead and mentor international sales and pre-sales teams, drive revenue growth, establish strategic partnerships, and position as an industry leader globally.
Key Responsibilities:
Develop and execute a focused sales strategy aimed at increasing revenue and expanding market share, particularly with airports, border control agencies, and national security bodies across EMEA and APAC markets
Build, lead, and mentor high-performing sales and pre-sales teams, setting clear goals, driving accountability, and fostering a culture of excellence
Initiate and continuously improve structured sales processes, methodologies, and operational cadences across the team
Develop customer pipeline and market presence across target regions
Hold a personal quota
Establish long-term partnerships with key customers, stakeholders, and regulatory bodies to ensure exceptional customer satisfaction
Identify and capitalize on new business opportunities, including untapped markets and strategic partnerships
Serve as an active member of the executive team, contributing to company-wide strategy, planning, global sales initiatives, and decision-making
Maintain ongoing and structured collaboration with Marketing, Customer Success, and Product & Development teams to ensure pipeline alignment, feedback loops, and go-to-market execution

As the Director of Customer Success, you will lead our efforts in supporting customers as they transition from sales prospects to active, successful users of our company products. You will oversee customer deployments, manage long-term relationships, and ensure clients derive optimal value from our solutions.
Working closely with both internal and external stakeholders, you will drive project execution and customer satisfaction. This is a high-impact, customer-facing role requiring exceptional communication skills, an analytical mindset, and a passion for navigating entrepreneurial healthcare environments.
Location: UK - Remote / IL - Hybrid
Travel: Up to 25%
In your role as Director of Customer Success at our company, you will:
Team Leadership: Lead and manage the Customer Success team, providing guidance, mentorship, and support to ensure high performance and professional growth.
Strategy & Execution: Own and drive the customer success strategy end-to-end, ensuring alignment with company objectives and customer needs.
Trusted Advisory: Build strong relationships with customers, serving as a trusted advisor and ensuring successful adoption and ongoing value realization from the companys solutions.
Process Optimization: Drive continuous improvement of customer success workflows, methodologies, and KPIs to optimize customer experience, retention, and operational efficiency.
Cross-Functional Collaboration: Partner closely with support, product development, sales, and implementation teams to address customer needs, manage escalations, and influence product direction.
Health & Retention Metrics: Monitor customer health metrics, proactively identify risks and opportunities, and lead action plans to improve customer engagement, retention, and growth.
Strategic Engagement: Lead business reviews (QBRs), success planning, and executive-level communications with enterprise healthcare clients.
Compliance: Ensure all customer success activities comply with relevant healthcare industry standards and data security requirements.

This role goes beyond product training. You will act as a trusted advisor to customers, helping organizations improve the way they operate through successful adoption.
You will work with a diverse range of stakeholders, from operations managers and HR leaders to business owners and executives. Success in this role requires strong project management skills, customer empathy, ownership, and the ability to adapt your communication style to different customer personas and cultures.

Key Responsibilities:

Own end-to-end onboarding projects for mid-market customers, ensuring successful implementation and time-to-value
Lead discovery and system characterization sessions to understand customer workflows, business goals, and requirements
Manage project timelines, milestones, dependencies, risks, and customer commitments
Deliver tailored training and enablement sessions for admins, managers, and frontline employees
Support technical setup, integrations, and configuration needs in partnership with internal teams
Build strong relationships with customer stakeholders across different levels of the organization
Drive customer adoption by helping teams successfully implement new processes and workflows
Identify risks early, remove blockers, and proactively drive solutions to keep customers moving forward

we are looking for a Customer Success Enginee.
As a Customer Success Engineer (CSE), you will own the full post-sales journey for a portfolio of enterprise customers, from onboarding to renewal and expansion. Acting as a trusted technical advisor, you'll ensure our clients achieve measurable outcomes with Security's solutions, foster long-term partnerships, and identify opportunities for growth.
You will work cross-functionally with Sales, Support, Engineering, Product, and Marketing to deliver exceptional customer experiences, influence product strategy, and ensure we continuously exceed client expectations.
WHAT YOU'LL DO:
Onboard and Implement: Lead seamless onboarding experiences and technical implementation plans tailored to each client's environment.
Drive Adoption & Value: Partner with customers to define success metrics, ensure adoption, and deliver measurable business outcomes.
Account Strategy: Own strategic account plans for a portfolio of enterprise customers, fostering long-term partnerships and aligning capabilities to customer objectives.
Retention & Growth: Maintain high retention rates by proactively addressing risks, and drive expansion ARR through upsell and cross-sell opportunities.
Executive Engagement: Build and maintain relationships with executive stakeholders, conducting business reviews to showcase ROI.
Pre-Sales Collaboration: Partner with Sales on solution alignment during the pre-sales process for assigned accounts.
Customer Advocacy: Serve as the customer's voice within , providing actionable feedback to influence product enhancements.
Cross-Functional Partnership: Collaborate closely with internal teams to deliver timely solutions to complex client needs.

Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io The Role We are looking for an experienced, strategic, and data-driven Director of Sales Operations to lead, scale, and optimize our global sales infrastructure. In this role, you will manage two core pillars: our Salesforce & Sales Operations team, and our Sales Data Analytics team. You will be responsible for driving operational excellence, streamlining processes, and equipping our sales teams in Israel and New York with the tools, insights, and workflows they need to win. If you thrive at the intersection of strategy, technology, and people management, this is the place for you. Key Responsibilities: Team Leadership: Lead, mentor, and scale a high-performing global team consisting of Sales Operations specialists, Salesforce administrators, and Sales Data Analysts. Process Optimization: Own the end-to-end sales process lifecycle. Continuously analyze, refine, and streamline workflows for both local (Israel) and remote (New York) sales teams to drive productivity and eliminate friction. Tech Stack & Salesforce Ownership: Serve as the strategic owner of our CRM (Salesforce) and broader sales tech stack. Drive platform adoption, data integrity, and implement scalable tools to support complex B2B sales cycles. Data-Driven Strategy: Partner with the Sales Data Analytics team to deliver actionable insights, pipeline analysis, forecasting models, and performance dashboards for sales leadership and executives. Cross-Functional Collaboration: Act as the bridge between Sales, Marketing, Finance, Legal, Data and Product to align on targets, commission planning, lead-to-revenue funnels, and data consistency. Sales Enablement: Design and implement rules of engagement, territory mapping, and lead routing strategies to maximize the efficiency of our global sales reps.

The Publisher Success Manager will be an integral part of the Publisher Success team and will work closely with some of the company's key clients and partners.

In this role, you will be responsible for providing top-tier service to publishers, ensuring retention, and driving growth in their monetization performance. You will assist team members and managers in delivering data-driven insights and operational excellence while collaborating with cross-functional teams to optimize results.

This is an exciting opportunity to join a leading tech company, work with major digital publishers, and grow within a fast-paced, data-driven environment.

Main Responsibilities:
Manage and nurture relationships with publishers, ensuring long-term partnerships and client satisfaction.
Provide ongoing support to our publisher accounts, ensuring smooth daily operations and a high level of service.
Monitor and analyze reports to track performance, identify trends, and provide actionable insights to the team and management.
Assist in managing publisher-related tasks and operations, ensuring efficiency and accuracy in execution.
Facilitate cross-team collaboration, coordinating between departments such as Tech, Product, and Sales to optimize publisher success.
Develop a strong understanding of the Adtech industry, with a focus on ad revenue generation publisher monetization and digital advertising strategies.

Were looking for a Customer Success Manager (CSM) to own the strategic relationship with our customers, drive business value, and ensure long-term retention and growth. As the counterpart to our Technical Account Managers, youll focus on the customers outcomes, executive alignment, program management, renewal/expansion, and value realization across the platform.
Responsibilities:
Serve as the primary business-facing contact and trusted advisor for assigned strategic customers.
Own the post-sale customer journey from onboarding through renewal, ensuring clear ownership and smooth handoffs across teams.
Own customer renewals and hygiene by tracking timelines, forecasting risk, and ensuring early alignment with Sales.
Identify and surface expansion opportunities in partnership with Sales by understanding customer initiatives, cloud footprint, and security roadmap.
Collaborate with Sales on long-term account strategy and positioning of relevant capabilities.
Partner closely with TAMs to drive adoption of new capabilities, communicate value, and track progress against success criteria.
Develop and manage joint success plans aligned to customer objectives, KPIs, and success criteria.
Build strong relationships across executive, security, DevOps, and cloud leadership.
Ensure customers achieve measurable outcomes by operationalizing us within their workflows and expanding usage over time.
Lead Quarterly Business Reviews (QBRs), program reviews, and executive readouts.

We are expanding its acquiring business in Israel and is looking for an experienced and entrepreneurial Senior Sales Manager to drive merchant acquisition and accelerate our growth in the local market.
This is a highly hands-on commercial role for a strong individual contributor who can identify opportunities, build relationships with merchants, manage complex sales cycles, and close strategic deals.
The role requires someone who is proactive, commercially minded, and comfortable taking ownership of opportunities from initial prospecting through closing and onboarding.
Sales Execution:
Own the full sales cycle, from prospecting and qualification through commercial negotiation, closing, and handover to onboarding.
Build and manage a strong pipeline of Israeli merchants across relevant verticals.
Identify and engage strategic merchants with significant payment processing potential.
Drive merchant acquisition through direct prospecting, referrals, partnerships, andexisting industry relationships.
Develop tailored commercial proposals based on merchants' payment needs and business models.
Consistently deliver against individual revenue, pipeline, and conversion targets.
Manage complex negotiations with senior decision-makers and business owners.
Market Development:
Support the development and execution of our go-to-market strategy for Israel.
Identify new merchant segments, verticals, and commercial opportunities in the Israeli market.
Build and maintain a strong network across the Israeli merchant, fintech, and payments
ecosystem.
Develop strategic referral and partnership opportunities that can generate new business.
Gather market and customer feedback and share insights with Product, Operations, and other relevant teams.
Represent us at relevant industry events, conferences, and merchant communities.
Strategic Account Development:
Build trusted relationships with key prospects and merchants.
Understand merchants' business models, payment flows, growth plans, and operational requirements.
Identify opportunities to expand the relationship by introducing additional products and capabilities.
Act as a commercial point of contact during the onboarding process to ensure
opportunities progress efficiently from signed agreement to activation.
Cross-functional Collaboration
Work closely with Operations, Risk, Compliance, Product, and Customer Success to
support merchant onboarding and resolve commercial blockers.
Partner with Marketing on local campaigns, events, and lead-generation initiatives.
Coordinate internally on pricing, commercial structures, and complex merchant requirements.
Maintain accurate pipeline management, forecasting, and reporting through HubSpot.

As a Sales Program Manager within our fast-paced, high-impact global Sales unit, you will be the strategic engine driving our global sales initiatives, optimizing processes, and accelerating revenue growth. By acting as the vital link between high-level go-to-market strategy, operations, and frontline sales, you will play a critical role in helping deliver its "Liquid Software" vision to the market effectively and at scale. Thriving in a dynamic, data-driven environment, you will be responsible for defining programmatic sales plays, managing rollout strategies, and ensuring the organization is fully equipped with the right tools, enablement materials, and actionable insights to close complex B2B SaaS deals.

As a Sales Program Manager you will...
Design, implement, and manage strategic sales programs and initiatives to drive pipeline generation, accelerate deal velocity, and increase win rates
Partner with Sales Leadership, Product Marketing, RevOps, and Field Marketing to translate go-to-market strategies into effective field execution
Establish KPIs, analyze operational data, and provide data-driven reporting to measure program impact, identify bottlenecks, and continuously optimize initiatives
Develop and deliver targeted enablement resources, sales playbooks, and communications to ensure global teams are aligned and equipped for success
Identify process gaps and develop scalable solutions that improve sales efficiency and operational effectiveness
Coordinate high-impact sales activities, including QBRs, leadership meetings, team events, and regional field events, ensuring smooth execution and follow-up
Manage regional OPEX allocations, monitor budgets, and ensure compliance with corporate travel and expense policies
Support executive operations by managing complex, multi-time-zone calendars, protecting focus time, and preparing daily briefs aligned with strategic priorities
Coordinate end-to-end international travel, including itineraries, visas, ground transportation, and contingency planning

Required Customer Enablement Manager
About the Role:
We believe that well-equipped post sales teams are the driving force to deliver and scale world-class customer experiences. Were looking for a Customer Enablement Manager to help us build and scale enablement programs that make an impact, from onboarding to continued growth.
In this role, youll create impactful learning experiences, design onboarding programs, and develop content that helps our CS teams manage customer relationships with confidence.
You will bridge the gap between Product, GTM, CS, and Delivery, ensuring our teams dont just have the tools, but have mastered the skills & routines that drive customer value.
This is an internal-facing position, not a customer-facing role.
What Youll Do:
Develop and manage onboarding programs to help new hires ramp up quickly and confidently.
Support ongoing training initiatives for existing CSMs, including skills development and product/process updates
Create and maintain enablement content - such as CS guides, playbooks, training kits, demo flows, technical guides, and certifications.
Collaborate cross-functionally with CS, Product Marketing, and RevOps to support process improvements.
Track enablement impact using key performance metrics to continuously improve programs
Feature & Pilot Facilitation: Partner with Product & Technical Product to ensure the smooth rollout of new features, ensuring CS adoption runs smoothly.