Required Senior Manager, Services Product Business Marketing, ITero.
Lead the creation of the service marketing and Value added services per each product in cooperation with the product managers, regions, other functions and global Align stakeholders. Scope includes service description, SLA, marketing material, pricing and added value.
Preparation of business cases for the new services introduction including pricing, new business models and contract management.
Services offering benchmark
Provide all relevant services inputs as part of product or new software development. Join all the core product and program meetings.
Develops and implements strategies with the regional leaders around growing our service business.
In coordination with regional Services leaders, drives our critical connected services initiatives within the region educates countries leaders and partners, supports sales efforts around services offering, value and opportunities, and monitors performance.
Guide customer services methodology implementation and marketing in the region (service contracts scope, value and local guidelines, pricing, new offering and business models etc).
Work with marketing team to improve marketing of the iTero Services business
Provide feedback on product serviceability and customer requests to ensure service and support business needs and requests are addressed in all functions.
Lead the creation of presentations and services offering kit, attend and present to stakeholders.
In this role, youll need
Working closely with the global functions (product, operation, and marketing) and regional stakeholders.
An experienced, motivational leader.
Visiting specific customers and understand better the customer service business.
Business orientation- Exhibits drive and focuses on results and execution.
Leadership and strong Matrix managerial skills and Process orientated.
Requirements:
7+ years experience in a multinational company, with responsibilities/exposure to services business, marketing, commercial, operational, legal and financials subjects.
A solid understanding of Services business offering, marketing and relevant experience -
Health and Dental industry experience is a plus
BA\ Bachelor of Science - must; MBA Advantage.
Strong communication skills with ability to be effective at all levels in an organization.
SKILLS REQUIRED
Ability to communicate effectively with people in all areas of a company is vital. The incumbent should be able to work within a multi-cultural team and have superior interpersonal skills, able to multitask, as well as set priorities and meet deadlines.