דרושים » הנדסה » Payment Operations Monitoring Specialist

As a Process Operations Specialist, you will be part of the team responsible for ensuring that Buildots product and workflows are continuously aligned with customer needs and project requirements.

In this role, you will lead the improvement of internal work processes, drive problem-solving initiatives, and create validation and quality processes. You will also play a key role in coordinating work across multiple teams, identifying cross-functional challenges, and implementing solutions that enhance product quality, operational efficiency, and customer satisfaction.

Responsibilities:
Perform hands-on data analysis (Excel, dashboards) to identify patterns, anomalies, and actionable insights.
Proactively identify quality gaps through ongoing quality reviews of the system, monitoring issues, and initiating improvement efforts across workflows and analysis methods.
Develop and implement internal processes.
Coordinate work across Operations teams, Technical Product, and CS to ensure smooth execution and alignment.
Investigate complex cross-functional issues surfaced by operational teams, and lead structured resolution processes with relevant teams. Support and resolution of customer-related requests.

Were looking for an experienced and proactive Project Manager to join our growing team. In this role, you will take ownership of project setup, execution, and ongoing system maintenance, ensuring our clients receive seamless onboarding, reliable performance, and long-term value. You will lead cross-functional teams, balance multiple priorities, and drive project success through strong organization, communication, and problem-solving.

Responsibilities
Project Setup, Onboarding & Transition: Lead the project from kickoff through full implementation at the clients site. Ensure smooth transition, on-time delivery, and a high-quality onboarding experience. Coordinate with internal teams to guarantee readiness of resources, data, and tools.
Ongoing Stakeholder Communication: Act as the projects operational owner, managing setup of the system, client requests, system issues, and optimizations. Monitor system stability and performance to ensure long-term reliability and value. Drive improvements in workflows, resolving recurring bottlenecks and risks.
Cross-Functional & Stakeholder Management: Serve as the main point of contact for internal and external stakeholders (Customer Success, Support, Operations). Maintain transparency, responsiveness, and alignment across all project phases.
Issue & Risk Management: Proactively identify potential risks in the process, bottlenecks, recurring issues, or client dissatisfaction. Escalate appropriately and work cross-functionally to identify root causes.
KPI Tracking & Performance Monitoring: Define, track, and report on key performance indicators (KPIs) to measure project success and team performance. Use insights to drive accountability and continuous improvement.
Continuous Improvement: Conduct monthly result analyses, draw insights from experiences, and strive to achieve the Delivery department's goals. Analyze and optimize delivery workflows to improve efficiency and scalability.

Were looking for an Operations Analyst to join our growing team , a fast-paced travel-tech startup transforming the way the travel industry operates through cutting-edge technology.
In this role, you'll be at the heart of our operations, ensuring that processes run smoothly, efficiently, and are continuously optimized. Youll work closely on our flag product, taking ownership of daily operations, data integrity, and customer health. Your responsibilities will include business analysis, identifying growth opportunities, and driving operational excellence.
This role is perfect for someone analytical, curious, and passionate about making an impact across multiple domains of the business. The position is based in Tel Aviv and Rehovot.
What You'll Do:
Monitor and maintain daily operations of our flagship product, ensuring all data-related tasks are completed accurately and on time.
Conduct customer and data investigations to uncover insights, optimize performance, and identify areas for improvement.
Perform customer health checks and develop strategies to maximize client satisfaction and engagement.
Analyze business processes and identify opportunities for operational improvements and efficiencies.
Implement standards and workflows to streamline operations and support company scale-up.
Collaborate with cross-functional teams to improve product flows and resolve operational challenges creatively.
Provide reports on operational performance and suggest actionable improvements.
Contribute to data structure integration and maintain high-quality data standards.

As Operations Associate you will be responsible for the correct onboarding, monitoring and day-to-day operation of a subset of our partners. They are essential to our profitability.

You will partner with the CSM, Product and Data teams to ensure nothing falls between the cracks.

The main tasks expected are:
Timely onboard any new customer to the external providers you are responsible of.
Monitor performance and raise issues to the product team for those to be fixed.
Identify improvement paths to the exchange of new data and propose solutions.
Automate as much of the work as possible so you can focus on higher value added tasks.

What you'll do:
Track, measure, automate and debug revenue generation processes around dispute representment and technical related integrations.
Oversee our partnerships with revenue generation partner companies.
Track margins and collections for all customers and work with the CS team to enforce needed actions.
Partner with Product to automate repetitive CS tasks and build quicker processes to ensure smooth collaboration between us and our customers, as well as internally.

We are seeking a highly driven, hands-on Production Engineering Leader to join our Operations & Manufacturing team. In this role, you will serve as the primary operational link to our Contract Manufacturers (CMs), drive the end-to-end NPI handoff process into steady-state production, manage legacy product lines, and streamline the production-side RMA pipeline.

If you thrive in a high-growth, fast-paced hardware environment, love diagnosing complex manufacturing challenges, and are passionate about continuous improvement, this is the role for you.

Key Responsibilities

Contract Manufacturer (CM) Management & Line Ownership

CM Operations & Execution: Drive day-to-day operational and technical alignment with external CMs to ensure high build execution, product yield, and strict adherence to quality and schedule targets.
Manufacturing Bottlenecks: Identify and resolve yield drops, component shortages/substitutions, or assembly issues directly with vendor engineering teams.
ECO/ECN Release: Oversee engineering change implementation across active production runs at the CM, maintaining clear configuration control.
NPI Composition Handoff & Legacy Product Support

NPI to Production Handoff: Lead the operational composition and transfer of new product introductions (NPI) from R&D into scalable volume manufacturing at the CM level.
Legacy Product Management: Maintain operational health, sustaining engineering, and end-of-life (EOL) management for legacy product lines to ensure ongoing delivery stability.
Process Documentation: Define standard operating procedures (SOPs), assembly routing, build packages, and work instructions for incoming product variants.
Production RMA Process

RMA Pipeline Management: Take ownership of the production side of the Return Merchandise Authorization (RMA) process, ensuring rapid triage, dispositioning, and turnaround times.
Feedback Loop: Feed critical quality, design, and manufacturing insights back to R&D and Quality teams to drive design-for-manufacturability (DFM) improvements.
Continuous Improvement

Yield & Efficiency Optimization: Track key operational metrics (First Pass Yield, Scrap, Cycle Time) and implement engineering fixes to minimize waste and reduce lead times.
Tooling & Fixturing: Coordinate with suppliers to design, validate, or upgrade assembly fixtures, jigs, and test setups.

In this role you will be responsible for designing, developing, implementing and supporting our PLM Product, Teamcenter. You will have the opportunity to work on some of the largest PLM projects in the region, often within regulated environments. We are happy to train you up in our market-leading PLM product.


This role can be based Airport City, Israel. Hybrid working is available, but you must be willing to travel to our customer sites.

A security classification is required for this position. Candidates with a valid, existing security classification are preferred.



How will you shape the world of tomorrow? Digitally and with a future-oriented mindset!

Participate in large Teamcenter implementation projects for the Israeli customers
Understand the goals of the project workstream to which you are assigned, the breakdown of project tasks, and be able to explain the workstreams' relationship to the overall solution
Designing, configuring, testing, data migration, production, and postproduction support
Support knowledge transfer (deliver training courses, user guides, coaching of Teamcenter key users)
Provide ongoing support and troubleshooting
Support the documentation and development of standard methodologies and the further development of our knowledge base

We are looking for a motivated and detail-oriented Buyer to join our Procurement team.
The Buyer will support both direct and indirect procurement activities, working closely with suppliers and internal stakeholders to ensure timely purchasing, material availability, and efficient procurement processes.
Key Responsibilities:
Manage the end-to-end purchasing process, from RFQ to Purchase Order and delivery.
Support global procurement activities for both production materials (electronic components, mechanical parts, PCBs, cables, etc.) and indirect categories (services, equipment, office supplies, software, and facilities).
Issue and manage Purchase Orders and follow up with suppliers to ensure on-time deliveries.
Request quotations, compare commercial offers, and support supplier negotiations.
Build and maintain strong relationships with suppliers in Israel and abroad.
Work closely with Engineering, Operations, Planning, Manufacturing, Finance, and other internal stakeholders.
Monitor open purchase orders and proactively resolve supply issues.
Maintain accurate procurement data in the ERP system.
Support New Product Introduction (NPI) activities by coordinating material availability.
Assist with supplier onboarding, documentation, and procurement reporting.

We are looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.
The Data Center Engineering Operations Facility Engineer is responsible for operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. This person serves as a technical resource to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. DCEO Facility Engineers are also tasked with driving innovation while reducing operational costs in the facilities.

DCEO Facility Engineers are Amazons front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.


Key job responsibilities
- Operate and maintain mechanical and electrical equipment.
- Perform root cause analysis of equipment failures.
- Troubleshooting of facility and rack-level events within internal SLA.
- Ensure all safety procedures are adhered to while performing work.
- Able to work shifts (rotating work days during the weeks).
- Take daily operational readings of all mechanical and electrical equipment.
- Utilize internal CMMS to manage building workflows.

In this role you will be responsible for designing, developing, implementing, and supporting our MES Product, Opcenter. You will have the opportunity to work on some of the largest MES projects in the region, often within regulated environments.

We are happy to train you up in our market-leading MES product.

A security classification is required for this position. Candidates with a valid, existing security classification are preferred.

This role can be based Airport City, Israel. Hybrid working is available, but you must be willing to travel to our customer sites.


How will you shape the world of tomorrow? Digitally and with a future-oriented mindset!

Participate in large MES implementation projects for the Israeli customers
Understand the goals of the project workstream to which you are assigned, the breakdown of project tasks, and be able to explain the workstreams' relationship to the overall solution
Configuration and implementation of end-to-end MES solutions
Testing, data migration, production, and postproduction support
Support knowledge transfer (deliver training courses, user guides, coaching of MES key users)
Support the documentation and development of standard methodologies and the further development of our knowledge base
Ensure solution implementation with special consideration of the surrounding MES and ERP landscape as well as production/quality processes
Acting as part of a Consulting Services team, work productively with Consultants, Architects, Project Managers, and other internal & external interfaces to ensure that the customer succeeds in their objectives
Be a technical trusted advisor to a customer and implement customer requirements to introduce or further develop innovative and integrated MES solutions in production, quality, and compliance management

About This Role:
As the Data Center Design Engineer, you will be the primary architect of our companys operational computing environments. You will bridge the gap between heavy infrastructure and high-performance computing by designing the "whitespace"- the critical area where our servers, storage, and network equipment live. Your work is fundamental to our companys mission of aligning the future of computing with the future of the climate; by optimizing power distribution, cooling, and equipment density, you directly enable the scalability and energy efficiency of our sustainable cloud platform.
You will join a bold, collaborative team where you will lead the planning and implementation of high-density layouts and modular infrastructure. The ideal candidate is a technical problem-solver who thrives in the intersection of mechanical, electrical, and network engineering. This is a full-time position designed for an innovative engineer who wants to build the physical foundation of an ethical and sustainable digital world.
What Youll Be Working On:
Whitespace Design & Planning: Architect comprehensive whitespace layouts, including rack placement and aisle configurations, to maximize equipment density while maintaining optimal airflow and accessibility.
Infrastructure Integration: Partner with Electrical and Mechanical teams to seamlessly integrate power delivery and cooling systems into the whitespace, ensuring robust support for high-performance cloud workloads.
Capacity & Growth Modeling: Develop sophisticated 3D models and capacity planning tools to project future utilization, ensuring our data centers remain scalable and redundant (N+1, 2N).
Connectivity Strategy: Coordinate with Network and Cloud teams to design and implement structured cabling and fiber management systems that meet rigorous performance and low-latency requirements.
Cross-Functional Leadership: Participate in design reviews and risk assessments, providing technical guidance to internal stakeholders and external contractors during construction and commissioning phases.
Compliance & Excellence: Enforce industry standards (TIA-942, ASHRAE) and local building codes to ensure every design is safe, compliant, and performs to the highest reliability standards.
Technical Documentation: Produce and maintain high-fidelity CAD/BIM drawings and schematics that serve as the definitive source for operations, maintenance, and auditing.
Continuous Innovation: Evaluate emerging modular technologies and design methodologies to relentlessly improve energy efficiency and site performance.