We are looking for a Senior Director, Fraud Prevention & Platform Integrity to continue evolving our fraud prevention and platform protection strategy. This is a senior leadership role for someone who can take an existing foundation and scale it into a broader, more strategic capability as we continue to grow our consumer, business and fintech ecosystems.
The role will lead the strategy, operating model and execution for protecting our users, revenue, fintech flows, business ecosystem and platform trust from fraud, abuse, phishing, account takeover, scams, financial crime and emerging threats.
Responsibilities:
Continue evolving our fraud prevention and platform integrity strategy across fintech, payments, business messaging, subscriptions, partner ecosystems and platform abuse scenarios.
Lead and mature the operating model for fraud prevention, AML risk signals, financial-crime controls, investigations, escalation, measurement and response.
Own the strategy for detecting and reducing payment fraud, scams, account abuse, phishing, account takeover, suspicious behavior and other emerging risk patterns.
Build on an already high-performing platform integrity function and take it to the next level by scaling trust operations, abuse prevention, account integrity, investigation workflows, and enforcement quality across our global ecosystem
Partner with Product, Engineering, Data, Security, Legal, Compliance, Finance, Support and business teams to align risk strategy with company priorities.
Define requirements for detection systems, risk signals, rules, models, dashboards, case queues, analyst tooling and feedback loops, while working closely with engineering teams that build and operate the platforms.
Use data, automation and AI-enabled workflows to improve investigation speed, detection quality, analyst productivity and operational scalability.
Lead, mentor and develop a team of analysts, researchers and domain experts.
Build executive visibility into key risks, including fraud exposure, prevented loss, financial-crime risk, platform abuse trends, enforcement quality, false positives and response effectiveness.
Represent the function in senior leadership discussions and translate complex fraud, AML and integrity topics into clear business decisions and priorities.

In this role, you will guide a team of analysts in researching, evaluating, and analyzing fraud detection mechanisms, abuse vectors, and platform vulnerabilities across a wide range of online services. You will set the team's research direction, generate strategic insights from diverse intelligence sources, and oversee OSINT investigations that identify emerging fraud tactics and behavioral vulnerabilities. Beyond hands-on research and analysis, you will drive the use of technical tools and infrastructure to support investigations, simulate real-world abuse scenarios, and scale the team's fraud research capabilities. You will be accountable for delivering high-quality, actionable intelligence and mitigation recommendations to clients. Key Responsibilities
* Lead, mentor, and develop a team of fraud threat analysts, including task allocation, prioritization, and performance feedback.
* Set research priorities and methodologies in alignment with client needs and business objectives.
* Oversee and conduct investigations into fraud methods across web and mobile platforms (social media, forums, apps, and the dark web).
* Design and guide the execution of fraud research methodologies, including technical validation of abuse scenarios.
* Own the strategy for building, maintaining, and operating research environments and technical tooling that support fraud investigations and red team activities.
* Analyze large datasets, telemetry, and technical artifacts, and guide the team in uncovering patterns and delivering actionable insights.
* Serve as a primary point of contact for clients and internal stakeholders, presenting findings and translating research into strategic guidance.