דרושים » אבטחת מידע וסייבר » Security Operations (SecOps) Specialist

משרות על המפה
 
בדיקת קורות חיים
VIP
הפוך ללקוח VIP
רגע, משהו חסר!
נשאר לך להשלים רק עוד פרט אחד:
 
שירות זה פתוח ללקוחות VIP בלבד
AllJObs VIP
כל החברות >
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
לפני 11 שעות
Location: Merkaz
Job Type: Full Time and Hybrid work
We are looking for an experienced Security Operations (SecOps) Specialist to join our Information Security team.
The role involves hands-on operation, maintenance, and troubleshooting of advanced security solutions, with a focus on Check Point Firewalls, CyberArk PAM, Trend Micro EDR/XDR, WAF and DDoS protection solutions, as well as supporting security incident investigation and remediation.
The position also includes leveraging AI and Generative AI technologies to investigate security events, analyze threats, and address emerging security risks in AI-enabled environments.

Responsibilities
Manage, configure, maintain, and troubleshoot Check Point Firewalls, including rules and security policies.
Operate and maintain WAF and DDoS protection solutions, with an emphasis on Radware, Reblaze, and Cloudflare.
Manage and maintain CyberArk PAM, including identity and privileged access management.
Operate Trend Micro Vision One / Apex One and investigate EDR/XDR alerts.
Support email security solutions and investigate phishing and malware threats.
Work closely with the SOC, respond to security alerts, perform initial Incident Response investigations, and support remediation processes.
Use AI, Generative AI, and automation tools to analyze security alerts and logs, identify anomalies, and accelerate security investigations.
Support the identification and mitigation of emerging cybersecurity risks in environments that incorporate AI technologies.
Requirements:
Requirements
Approximately 3 years of experience in a SecOps, SOC Tier 2, SOC Analyst, or similar security operations role.
Proven hands-on experience managing, maintaining, and troubleshooting Check Point Firewalls.
Hands-on experience with CyberArk PAM.
Hands-on experience with Trend Micro solutions and investigating alerts in EDR/XDR environments.
Practical familiarity with WAF solutions, preferably Radware, Reblaze, or Cloudflare.
Familiarity with SOC environments and SIEM/SOAR solutions.
Strong understanding of networking and security protocols, including TCP/IP, HTTP/S, SSL/TLS, and DNS.

Advantage
Experience using AI-driven security tools, automated analysis solutions, or AI capabilities within SOC/SecOps environments.
Understanding of cybersecurity risks related to AI, such as Prompt Injection and Data Leakage.
Experience leveraging AI tools for security investigation and threat analysis.
This position is open to all candidates.
 
Hide
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8796612
סגור
שירות זה פתוח ללקוחות VIP בלבד
משרות דומות שיכולות לעניין אותך
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
לפני 14 שעות
דרושים בAlljobs Match
Job Type: Full Time
AllJobs, located in Netanya, is looking for an Information Security & Cybersecurity Specialist.
Responsibilities

Ongoing monitoring of security systems, including alerts received from SOC and SIEM platforms.
Receiving alerts and providing initial response to information security incidents as part of a 24/7 on-call rotation.
Conducting initial investigations of security alerts and incidents, assessing their severity, and determining the appropriate course of action.
Escalating critical incidents and engaging IT, infrastructure, development teams, and external security vendors as needed.
Managing information security incidents and tracking them through full resolution.
Continuously monitoring security vulnerabilities and CVEs relevant to the companys systems.
Assessing vulnerability severity, prioritizing remediation efforts, and coordinating the installation of security updates.
Working with Radware WAF systems, including log analysis, reviewing blocked traffic, handling exceptions, and updating security rules.
Working with Firewall systems, including reviewing rules, opening network access, reducing permissions, and analyzing logs.
Handling employee reports regarding phishing messages or suspicious activity.
Reviewing links, attachments, sender identity, and additional recipients in suspected phishing incidents.
Conducting phishing simulations for employees, analyzing results, and producing insights and recommendations.
Delivering training sessions and presentations to raise awareness of information security and cyber risks.
Writing, updating, and implementing information security policies and procedures across the group of companies.
Conducting periodic audits related to permissions, data retention, data transfer, and system access.
Documenting security incidents, findings, actions taken, and recommendations for future improvement.
Preparing periodic reports covering incidents, open vulnerabilities, remediation status, and key risks.
Requirements:
3-5 years of hands-on experience in information security, cyber operations, or Security Operations roles.
Experience working with SIEM systems or with a SOC team.
Ability to read, analyze, and investigate logs from security systems, servers, and network components.
Hands-on experience responding to information security alerts and incidents in real time.
Experience working with Firewall systems and analyzing network rules.
Hands-on experience working with WAF systems.
Experience in vulnerability management, CVE monitoring, and prioritizing security updates.
Strong understanding of network protocols, IP addresses, ports, DNS, HTTP, and HTTPS.
Good knowledge of Windows environments, Active Directory, user permissions, and endpoints.
Experience handling phishing incidents and suspicious email messages.
Ability to write procedures, working documents, and incident investigation reports.
Ability to work independently and make decisions under pressure.
Ability to manage multiple incidents and tasks simultaneously and follow them through to completion.
Ability to work effectively with both technical and non-technical stakeholders.
Ability to deliver clear and accessible security training to employees.
Willingness to participate in a 24/7 on-call rotation and handle information security incidents outside regular working hours, including evenings, nights, weekends, and holidays, depending on the nature and severity of the incident.
Ability to respond quickly, connect remotely, and begin investigating and handling critical incidents.
Availability to engage IT, infrastructure, development teams, and external vendors when required.
Good technical English.

Advantages

Hands-on experience with WAF systems.
Experience working with an external SOC or MSSP.
Experience working within a group of companies or in a multi-system environment.
Familiarity with Microsoft 365, Azure, or another cloud environment.
This position is open to all candidates.
 
Show more...
הגשת מועמדות
עדכון קורות החיים לפני שליחה
8759855
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
לפני 19 שעות
דרושים באוברליין בע"מ
Location: Ra'anana
Job Type: Full Time and Shifts
Salary: 10,000-12,000
Location: Raanana
Shift-Based: Includes night shifts, weekends and holidays

Responsibilities:
Continuously track security alerts and logs from NG-SIEM, EDR, FW, NAC, WAF to identify and respond to threats.
Investigate, analyze, and resolve security incidents, ensuring minimal impact on operations.
Support the maintenance and updates of security tools and systems.
Integrate threat intelligence into daily operations and update security protocols.
Document security events and assist in preparing reports for audits and compliance.
Work with IT teams to ensure security measures align with projects and operations.
Assist in vulnerability scanning and suggest improvements for security gaps.
Help enforce security policies and promote cybersecurity awareness across the organization.
Requirements:
Requirements:
Minimum 2 years of experience in IT Helpdesk roles or as a SOC Analyst.
Strong learning abilities and a customer service mindset.
High level of proficiency in English.
Must undergo a security clearance process.

What We Offer:
Comprehensive training and development opportunities.
A dynamic work environment with advanced security technologies.

This position is open to all qualified candidates, regardless of gender.
This position is open to all candidates.
 
Show more...
הגשת מועמדות
עדכון קורות החיים לפני שליחה
8774504
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
2 ימים
דרושים בMertens – Malam Team
מיקום המשרה: מספר מקומות
סוג משרה: משרה מלאה
חברת Mertens Malam Team מגייסת איש.ת SecOps לארגון מוביל במרכז

במסגרת התפקיד אחריות על תפעול ותחזוקה שוטפת של מערכות אבטחת מידע, ניהול Firewalls, הגנת אפליקציות, ניהול זהויות והרשאות, תחקור אירועי סייבר ועבודה שוטפת מול SOC.
עבודה עם Check Point, CyberArk, Trend Micro, Radware, Reblaze, Cloudflare, WAF, EDR/XDR, SIEM /SOAR וכלי AI.
התפקיד כולל מענה להתראות אבטחה, Incident Response ו-Remediation, לצד שימוש בכלי AI ו-Generative AI לתחקור לוגים, זיהוי איומים ואנומליות והגנה על תשתיות AI ארגוניות.
דרישות:
ניסיון של 3 שנים בתפקידי SecOps / SOC Tier 2 / SOC Analyst
ניסיון מעשי בניהול, תחזוקה ופתרון תקלות ב-Check Point Firewalls
ניסיון מעשי בעבודה עם CyberArk (PAM)
ניסיון מעשי עם Trend Micro ובתחקור התראות במערכות EDR/XDR
ניסיון עם מערכות WAF והיכרות עם SIEM /SOAR ופרוטוקולי TCP/IP, HTTP/S, SSL/TLS ו-DNS המשרה מיועדת לנשים ולגברים כאחד.
 
עוד...
הגשת מועמדות
עדכון קורות החיים לפני שליחה
8787513
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
 
משרה בלעדית
2 ימים
דרושים בהיי סק מעבדות בע"מ
Job Type: Full Time
Key Responsibilities
Provide Tier 2 Technical Support for hardware, software, operating systems, and network issues.
Troubleshoot and resolve escalated Help desk tickets.
Support Microsoft 365, Entra ID (Azure AD), Active Directory, Exchange Online, and Teams.
Troubleshoot LAN/WAN, TCP/IP, DNS, DHCP, Wi-Fi, VPN, and connectivity issues.
Support endpoint management, security tools, MFA, and access control.
Manage tickets, priorities, escalations, and SLA requirements.
Create and maintain technical documentation and knowledge base articles.
Mentor and provide technical guidance to junior helpdesk.
Identify recurring issues and recommend technical or process improvements.
Requirements:
Required Qualifications Skills
Proven professional experience in IT support / Help desk / system Administration - required.
4+ years of experience in IT Help desk, Technical Support, Desktop Support, or a similar role.
Strong hands-on knowledge of Windows, Microsoft 365, Entra ID, and Active Directory.
Solid networking knowledge, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN.
Experience with IT ticketing / ITSM systems and SLA-based support.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent communication and customer service skills.
Ability to work independently and manage multiple priorities.
Very good English - written and spoken.
Microsoft certifications such as AZ-900 / MD-102 - advantage.
CompTIA A+, Network+, or Security+ - advantage.
CCNA - advantage.
Experience with endpoint security / EDR solutions - advantage.
This position is open to all candidates.
 
Show more...
הגשת מועמדות
עדכון קורות החיים לפני שליחה
8789780
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
13/08/2026
חברה חסויה
Location: Ramat Gan
Job Type: Full Time
We are seeking a skilled and experienced InfoSec & SecOps Lead to join Alice (Formerly ActiveFence) CISO team. The ideal candidate will be responsible for driving the security initiatives. Responsibilities:
* Maintain holistically security corporate architecture and Hardening, including network, systems, applications. Evaluate and implement security remediations to enhance the organization security posture.
* Corporate Security: Oversee security measures, including access control, surveillance, and emergency response planning. Manage relationships with external security vendors related to TPRM and IR.
* Experience among others on SSPM/SaaS security, IDP, SIEM/SOC, Including conducting threat modeling exercises to identify potential vulnerabilities and risks where required.
* Security Operations: Oversee the day-to-day security operations, including monitoring, incident response, Analyze security logs and alerts to identify & respond to security incidents. Conduct regular security assessments and manage the remediations program. Develop and maintain an effective incident response plan.Conduct post-incident reviews to identify lessons learned and improve future response efforts.
* Experience with Vulnerability Management: Identify, prioritize vulnerabilities. Monitor and track vulnerability remediation efforts.
* Collaborate with other teams within the organization to ensure the overall security posture is maintained. This may include working with IT, Devops, R&D, G&A to implement security policies and technical security procedures. Including all business units, educate employees on security best practices.
* AI Governance: Partner with Business Units to create safe-use guardrails for AI. Conduct security reviews for internal AI implementations, ensuring adherence to frameworks like the OWASP Top 10 for LLMs.
* Data Driven Metrics: Develop automated dashboards that track real-time security health, focusing on MTTR and reducing manual "toil" for the Security.



About Alice:
Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact- whether with each other or with machines. In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection. Alice is widely considered a global leader in online safety and AI security. We have some of the most forward-thinking and passionate minds in the world working to safeguard over 3 billion users across the largest AI and tech platforms. If you're creative and driven to secure the future of AI, we want to hear from you!
Requirements:
Must have-
* Security Automation & Orchestration: Proven ability to transition from manual SOC workflows to Automated Incident Response. You must have hands-on experience building playbooks that automate repetitive tasks.
* AI-Driven Threat Detection: Experience leveraging AI/ML capabilities within modern stacks (e.g., Coralogix/Splunk anomaly detection or Okta Identity Threat Protection) to identify "low and slow" attacks that bypass traditional signature based rules.
* Secure AI Adoption: Foundational knowledge of securing LLMs and Generative AI tools. Ability to evaluate risk in the AI supply chain.
* Bachelor's degree in Computer Science, Information Security, or a related field.
* 4+ years of Infosec & Secops Hands-On experience, among others in the start-up and fully cloud based industries.
* Strong Experience among others with Okta, Adaptive Shield/Astrix, Coralogix/Splunk, Endpoint security, Network security, and similar security tools.
* Expertise in security technologies, WAF, endpoint security solutions. Knowledg
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8781135
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
30/07/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a skilled Security Automation Engineer to join our SOC Automation team and play a key role in building and scaling automation across Security Operations. This is a hands-on role - you will design, develop, and integrate automation solutions across SIEM, EDR, and other security platforms, contributing to our SOAR capabilities from the ground up.

You will work in a technologically rich environment, integrating with a wide range of security and infrastructure systems across the network - a unique opportunity to build automation at scale in a greenfield setting, with real influence over the architecture and tooling decisions.

We are especially interested in candidates who are curious about leveraging AI and intelligent agents to help evolve next-generation automation and response workflows - and who want to be a driving voice in how we apply those technologies.

Your responsibilities will include:

Automation development

Design and develop automation workflows for incident response and SOC operations
Identify and eliminate manual processes through scalable automation
Build reusable components and maintainable automation patterns
Engineering & integration

Develop integrations using REST APIs, webhooks, and event-driven architectures
Write high-quality, maintainable Python for automation and orchestration
Implement data parsing, enrichment, and transformation across multiple systems
SOAR & platform buildout

Lead or actively contribute to the evaluation, selection, and implementation of SOAR/automation platforms
Design the automation architecture and integration strategy for the team
Build automation capabilities in a greenfield environment - your decisions will shape the foundation
SOC collaboration

Work closely with SOC analysts and incident responders to translate operational needs into automation solutions
Improve end-to-end detection and response workflows through close partnership with the team
AI & innovation

Actively build and evaluate AI/LLM and agent-based workflows applied to security automation
Prototype AI-assisted enrichment, triage, and response solutions and drive them toward production
Requirements:
We expect you to have:

Minimum 3 years of hands-on experience with SOAR platforms (e.g., Torq, Cortex XSOAR, Splunk SOAR, or similar)
Strong hands-on experience with Python (or a comparable language)
Experience designing or implementing automation frameworks or workflows
Experience building integrations using REST APIs and web services
Experience working with security tools such as SIEM, EDR/XDR, or ticketing systems
Experience with at least one cloud platform (Azure, AWS, or GCP)
Solid understanding of incident response processes and SOC alert-handling workflows
Experience with at least one SIEM platform (Splunk,Sentinel,Qradar,Crowdstrike)
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8761403
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are looking for a Identity Security Analyst who will focus on investigating and resolving customer-reported security bugs. In this role, youll sit at the intersection of security research, product engineering, and customer success: youll reproduce issues, analyze impact and root cause, coordinate fixes with R&D, and communicate findings back to customers in a clear, actionable way.
This is a hands-on, technical position ideal for someone who enjoys debugging, incident-style investigations, and direct customer impact.
Requirements:
2-4+ years in a technical security or support role, such as:
Security Analyst / SOC Analyst
Security Engineer
Technical Support Engineer in a security or infrastructure product
Solid understanding of:
Identity and access concepts (Active Directory, authentication, privileges, groups)
Basic networking and protocols (TCP/IP, DNS, HTTP/S, SMB, LDAP/LDAPS)
Scripting and automation skills in PowerShell to speed up investigation and test setup.
Hands-on experience with:
Debugging and reproducing complex customer issues in lab environments
Strong analytical and problem-solving skills; able to systematically break down ambiguous issues.
Excellent written and verbal communication skills in English; able to explain complex technical findings to both technical and non-technical audiences.
Preferred Qualifications:
Experience with enterprise security products, especially in one or more of:
Identity security / AD security
EDR/XDR, SIEM, or network security tools
Operating systems (Windows Server/AD)
Familiarity with MITRE ATT&CK and common attack patterns against AD and identity.
Familiarity with Azure DevOps
Experience working with bug trackers / case management tools.
Prior experience in a customer-facing role (support, consulting, PS) is a strong plus.
Hands-on experience with:
Log analysis (e.g., Windows Event Logs, Sysmon, SIEM)
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8757773
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
16/08/2026
Location:
Job Type: Full Time
we are looking for a Principal Security Solution Architect.
The role: own technical and market presence across EDR/XDR, SIEM, and SOAR, from evangelism and thought leadership through to customer engagements and won deals.
Reports directly to the CTO. This is a new practice built from zero, not a slot in an established team.
Responsibilities:
Build Detection & Response practice around EDR/XDR, SIEM, SOAR, and security data lake architectures, starting from nothing
Define and run the full presales cycle, from demos and POC scoping through to a signed architecture
Establish public voice in the category through conferences, meetups, and technical content
Feed field intelligence back to the CTO office to shape portfolio and services decisions
Create the reference accounts that make a leading cybersecurity partner in Israel
Requirements:
Experience designing end-to-end detection and response architectures.
8-12 years including hands-on SOC work (analyst, incident response, or detection engineering).
Hands-on experience with at least one product in each category:
SIEM: Splunk, Microsoft Sentinel, QRadar, or Google SecOps
SOAR: Splunk SOAR, Tines, Torq, or Swimlane
EDR/XDR: CrowdStrike, SentinelOne, Microsoft Defender, or Trend Vision One
Advantage:
Experience producing solution designs or architecture documentation (HLD, sizing, integration approach).
A track record of running presales cycles end to end, at a security vendor, MSSP or integrator.
Public speaking, writing, or community presence in security.
Palo Alto certifications: PCNSE, Cortex XSIAM specialist tracks.
Hands-on experience with a unified SecOps platform: CrowdStrike Falcon platform, SentinelOne Singularity platform, or Microsoft Unified SecOps
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8782871
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
30/07/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a Senior Technical Support Engineer (Tier 2-3) to establish and lead our technical support capability from the ground up. This is a founding role within the support organization, where you will define how support operates at Noma - from incident handling and troubleshooting workflows to internal tooling, knowledge base creation, and escalation processes.

You will work directly with enterprise customers, security teams, and internal engineering, solving complex technical issues related to AI systems, cloud environments, integrations, and cybersecurity controls. This role requires strong investigative skills, deep technical understanding, and the ability to translate complex problems into actionable solutions.

This is a high-impact, highly technical role where you will partner closely with Engineering, Security Research, Product, and Customer Success to ensure customers successfully deploy, operate, and trust Nomas AI security platform.

What Youll Do

Build the Technical Support Function
Establish the Tier 2-3 support foundation at Noma, including processes, workflows, and best practices.
Design escalation paths between Support, Engineering, and Security teams.
Create internal knowledge bases, troubleshooting playbooks, and support documentation
Serve as the primary escalation point for advanced technical issues.
Investigate and resolve issues related to AI security monitoring, cloud environments, APIs, integrations, and platform performance.
Perform deep troubleshooting and root cause analysis across distributed systems.
Work closely with engineering to identify bugs, validate fixes, and improve system reliability.
Work directly with security engineers, DevOps teams, and platform owners at customer organizations.
Assist with platform deployment, configuration, and integration within complex environments.
Guide customers through security incidents, investigations, and remediation steps.
Provide feedback that improves platform stability, usability, and observability.
Contribute to onboarding and documentation that enables the future scaling of the support team.
Requirements:
5+ years of experience in Technical Support, Support Engineering, or Production Engineering roles.
Strong cybersecurity background (must) -experience with security platforms, SOC environments, or security tooling.
Experience in Tier 2 / Tier 3 technical support handling complex technical escalations.
Strong troubleshooting skills across cloud environments (AWS/GCP/Azure), APIs, networking, and distributed systems.
Ability to analyze logs, telemetry, and system behavior to identify root causes.
Experience working directly with enterprise customers and technical stakeholders.
Strong communication skills and ability to explain complex technical issues clearly.
A strong sense of ownership, curiosity, and problem-solving mindset.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8761741
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
19/07/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
we are seeking qualified Tier 2 Senior technical support professionals to expand its TAC team. The Tier 2 Senior Engineer handles complex, high-priority customer cases, acts as the first escalation point, and contributes to technical leadership and mentorship within the team.
What will you do?
TAC Engineers perform the following duties:
Provide level-2 and advanced technical support for complex and high-severity customer issues
Troubleshoot advanced networking and security problems across ADC, WAF, and IPS products
Take full ownership of escalated cases, including premium and managed customers
Act as the first escalation point for Tier 2 engineers
Reproduce and debug complex issues in lab environments and work closely with engineering teams
Lead investigations requiring deep analysis, data collection, and recreations
Participate in incident handling and contribute to Root Cause Analysis (RCA)
Create and maintain technical Knowledge Base articles for complex scenarios
Mentor Tier 2 engineers and support onboarding and training activities
Provide technical guidance and share best practices across the team
Requirements:
Expert-level knowledge and hands-on experience with L2/L3 networking, including switching, routing, TCP/IP (IPv4), and L4/L7 traffic handling, with strong understanding of web and application flows.
Strong expertise in security technologies including WAF, Firewalls, IDS/IPS, VPN, SSL/TLS, and IPsec, with the ability to troubleshoot and mitigate complex network and application-layer attacks.
In-depth experience with protocol analysis and packet inspection, using network troubleshooting tools (e.g., packet capture and traffic analyzers) to diagnose complex issues and reproduce real customer scenarios.
What you need:
Minimum of 5 years of experience in technical support for networking or security products
Proven ability to independently troubleshoot complex issues
Excellent analytical thinking and problem-solving skills
Strong communication skills in English (written and verbal)
Experience working with enterprise or premium customers
Self-managed, team-oriented, and highly motivated
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8744038
סגור
שירות זה פתוח ללקוחות VIP בלבד